7069SOH Healthcare Assignment Sample 2024

Introduction and Context

The goal of this paper is to examine a specific healthcare system in terms of resource management as well as planning. The study’s goal throughout this respect is to evaluate critical areas such as decision-making as well as goal determination, personnel development and planning, as well as human capital including talent administration. Arden Healthcare Ltd, that offers acute treatment to patients with a variety of acute psychological problems as well as demands across the UK, is chosen as the study’s healthcare system.

Overview of the health system

Arden Mental Well-being Supported Housing was created to provide housing assistance to those who have been associated with mental illnesses (Fiaz, Ikram & Ilyas, 2018). The assisted housing initiative seeks to help persons with mental illnesses maximize as well as maintain their freedom in the society while also accomplishing recovery and rehabilitation objectives.

The supportive housing is designed to serve persons with learning disabilities, those suffering from depression as well as stress, including older adults with dementia-like symptoms.

Key demographic

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In England, 1 in every 4 persons has at minimum one medically diagnosed mental illness issue in any particular year, according to NHS England, while mental health disorders are the leading cause of impairment throughout the country (Greenberg & Tracy, 2020).

The key demographic for the health system will be people based in UK, adults and elders who require home support mental care facility (Mihaylova et. al. 2018).

System goals

Arden Healthcare’s goal is to be a housing-based care, or assisted lodging, provider that operates as part of the larger mental health ‘treatment plan’ as well as tries to fulfill the requirements of care clients through offering targeted as well as adaptable assistance (Hughes et. al. 2019). Throughout this respect, resources refer to aid with cognitive disability, the growth of pragmatic life skills, the improvement of social functionality, as well as the advancement of patients’ autonomy.

The objective is to convert a government-owned property into a welcoming 20-bed facility with various ergonomic including recreational amenities to assist those diagnosed with mental issues (Borshch & Sukhvitri, 2017). Establishing a strong web profile, a 24-hour contact facility where consumers can obtain stable and sound help digitally, including maximizing both personnel as well as patient recruiting chances would be required.

Furthermore, achieving self-sufficiency condition, in which the facility generates its own revenue via revenues, will be desirable.

Current approachesin resource planning and management areas

The notion of resources planning throughout the care sector is a method of realigning resources priority in response to competitiveness. This typically aids in delivering better results whilst preserving the strategies utilized to advance the effectiveness of the new endeavor.

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Resources planning frequently assists specific projects in being equipped to manage as well as invest their funds all while supporting their employees throughout the extended range (NHS, 2020). It also assists the company in managing their day-to-day activities, allowing them to remain relevant throughout their surroundings. The key areas in Arden Healthcare Limited underneath the mental well-being Supported Housing are as follows;

  • Priority setting as well as decision making procedure
  • Staff planning and management
  • Talent management

There are several ways to resource planning throughout healthcare that influences the effectiveness of healthcare workers (Izadi et. al. 2017). Arden Healthcare Ltd uses performance management as element of efficient resource planning to improve the organization’s overall productivity.

For example, the business has implemented a special strategy to improve the skills as well as care giving competency of nursing staff as well as medical personnel that aids it in the efficient leadership of its people assets including their abilities (Turner, 2017). Arden Healthcare Limited focuses on mix of transformational and autocratic leadership approaches in the healthcare system to set priorities and take necessary decisions.

Arden Healthcare’s use of a long-term personnel planning process has aided leadership in priority setting for operating capacity building of staffs, revising their remuneration grade, as well as establishing favorable terms for worker migration (Shannon, 2021).

Aside from that, implementing team performance-based promotional strategies for healthcare staff has a direct link with well-strategic resources development throughout the business.

Strengths and weaknesses of resource planning and management areas

The resource planning areas in Arden Healthcare’s mental supporting housing project has strengths and vulnerabilities as follows;

Resource planning and management areas Strengths Weaknesses
· Priority setting as well as decision making procedure For Arden Healthcare’s making timely decision is key ability to deliver quality healthcare. The internal structure and housing care system could affect the decision-making and priority setting.
· Staff planning and management It helps the healthcare professional to identify the improvement gaps to deliver quality mental health care facilities (Netteland, Hansen & Wasson, 2021). Lack of short-term goals and workforce management is the key weaknesses.
· Talent management The strict policy integration is key strengths in this resource planning area While outdated strategies in talent management is key weaknesses that needs to update with changing patient requirement.

Recommendations for improvement

The identified issues and on the basis of changing requirement of the patients following are recommendations for Arden Healthcare for future improvement;

Purpose

The purpose of the suggestions is to make the health system success in the healthcare area. The resource planning areas for Arden Healthcare are as follows;

SMART goals

  • Short-term goals- The short-term aims of such a initiative are to raise understanding of the availability of affordable housing mental health care by establishing  shared decision-making procedure and to complete the refurbishment (El Dahshan, Keshk & Dorgham, 2018). In addition, hiring volunteer personnel and establishing a goal of 25% incorporation into community instead of re-admissions can be seen as excellent short-term goals.
  • Middle term goals- Hiring more workers to satisfy rising need during the initial 2 years of operation seems to be a medium-term aim. A 50% incorporation level is both attainable as well as quantifiable. Moreover, establishing training centers in areas such as pottery, gardening, fine arts, as well as telecommunications, to name a few, will be appropriate in order to meet the expected development of the housing plan (Tereso al.2019).
  • Long-term goals- This project’s long-term objective is to replicate this infrastructure within numerous states throughout the United Kingdom, as well as in other nations. Establishing a strong web profile, a 24-hour contact facility where consumers can obtain stable and sound help digitally, including maximizing both personnel as well as patient recruiting chances would be required (Dash al.2019).

Furthermore, achieving self-sufficiency condition, in which the facility generates its own revenue via revenues, will be desirable. Moreover, the long-term aims of this project include the development of a practical training facility wherein users may develop new skills whilst achieving a 75 percent incorporation ratio.

Priority setting as well as decision-making process

A multi-criteria decision-making strategy in community-based health services has indeed been widely advocated (World Health Organization. 2021). It is suggested that decision-makers use at minimum two factors: relevance as well as changeability. They can choose significance as well as changeability as decision criteria since they are often used in mental health supported housing project planning, however their application is reliant on judgment and therefore is difficult to reproduce owing to a lack of measurable and comparative metrics (Taylor, 2018). Further Arden Healthcare is suggested to integrate shared decision-making procedure for improving the identified weaknesses.

Workforce planning and development

To assess the effectiveness of Arden Healthcare Supported Housing, a performance development technique termed as the balanced scorecard should be employed. The balancing scorecard is often used to assess user result objectives, operational effectiveness, creativity, as well as learning (Yamin, 2018).

It is made up of monetary, administrative environment, client, learning, as well as growth components. Funding resource planning is also suggested to the institution to plan for workforce planning and development.

Human resource and talent management

The first motivation will be updating the talent management policy in Arden Healthcare. Further, the housing mental health care culture should be established and understand the improvement gaps of the individuals (Thomas et. al. 2020).

Strategic priorities

The strategic priorities of Arden Healthcare are the main service-user result need for Mental Health Assisted Housing in UK culture will include respects to patients’ preferences, staff conduct and ethics, great knowledge and skills on healthcare as well as psychological, as well as a better level of competence of professionals as well as staff members (Hernandez, O’connor & Meese, 2018).

Furthermore, R&D capabilities, a mobile workforce, excellent cooperation, as well as a holistic approach to care giving would be crucial criteria.

The above mentioned suggestions fit into these strategic priorities of the institute as it will enable the healthcare professionals to develop effective human resource for mental health care programs (Yaseen, Shatnawi & Obeidat, 2018). At the local level and national level, addressing the mental health as quick basis is the strategic priority that will be accomplished by these suggestions.

Options appraisal

Options appraisal is a method of objectively analyzing the expenses as well as advantages of various options. There seem to be four major stages: generating possibilities, assessing non-financial advantages, recognizing revenue expenditure consequences, as well as lastly determining the optimal option (Kamble et. al. 2018).

The option is to establish resource planning areas in mental health care supported housing health system. Following are the chosen option for the resource planning in health system;

Option 1

Arden Healthcare has option of adopting specific policy for improving skills as well as care giving potential of healthcare staffs and nurses.

Option 2

Another option for the health system in Arden Healthcare is adopting the policy of team performance and integrating shared decision-making procedure.

Option 3

Arden Healthcare has option of integrating key performance indicator for establishing resource planning approaches

Weighted score-model

    Options
Criteria Weighting Option 1 Option 2 Option 3
    Score Total Score Total Score Total
Cost 5 5 25 5 25 2 10
Integration ease 4 3 12 4 16 5 20
Extent of mitigating the issue 3 2 6 3 9 0 0
Risk 3 4 12 5 15 5 15
Success 2 3 6 4 8 1 2
Urgency 5 4 20 2 10 5 25
Total     81   83   77

By evaluating different criteria for the above options, Arden Healthcare should adopt option second that is adopting the policy of team performance and integrating shared decision-making procedure as it scores the highest at 83 and other scores 81 and 77 in the criteria (Zhang & Stewart, 2017).

Benefits

This would be a critical evaluation because any development in buildings and resources is anticipated to provide considerable advantages to patients, care recipients, as well as personnel (Hsiao & Tseng, 2020). Underneath the financial benefit, resource planning will decline the per capita cost of the institute for mental health patient services.

Costs

The cost represents the expected expense of maintaining Arden Healthcare Mental Assisted Housing in place with effective resource planning approaches (Manafò et. al. 2018). It includes the costs of employing, training employees, renovating the resource planning policy, as well as other items including recurrent and non-recurrent costs below;

Cost elements Amount in £
Cost of updating the resource planning policy 2500
Cost of undertake awareness 1200
Recruiting new staff 1000
Cost of training to the healthcare staff 1800
Information technology 1000
Miscellaneous 500
Total cost 8000

Risks

There are following sorts of possible dangers in creating the Mental Health Supported Housing project and resource planning initiative, that are as shown in:

Identification of risks Description Mitigation strategies
Financial risk The increased cost of acquiring medical devices including medications from EU nations throughout the post-Brexit era has made maintaining financial survival challenging for the organization (Suhonen et. al. 2018). Furthermore, there is a possibility of exorbitant diagnostic instruments as well as infrastructure costs. Arden Healthcare Ltd faces enormous risks as a result of capital growth in this circumstance. In order to manage economic problems, Arden Healthcare must communicate with the governments, financial firms, as well as regulators in the United Kingdom.
Risks of IT orientation for resource planning Arden Healthcare Ltd’s implementation of modern IT offers a distinctive opportunity for resources planning. Nevertheless, in the United Kingdom, the interest of corporate leaders as well as healthcare specialists in IT applications in healthcare is a risk for the institution. Arden Healthcare must teach its leadership on the use of Technologies for healthcare government policy as well as care delivery at the highest level in order to mitigate these dangers (Wu & Trigo, 2020).

Conclusion

By summing up the analysis, it has been concluded that in the United Kingdom, there is a significant imbalance amongst input and output capability for healthcare, resulting in creating issues in resource planning areas throughout the industry. Currently, the UK has the greatest incidence of turnover in senior nursing as well as healthcare specialist positions in adult healthcare provision.

In 2020, the turnover rate of nursing professionals in England reached 16.25 percent, resulting in a significant requirements and market mismatch. It has influenced Arden Healthcare Ltd’s decision to plan nationwide growth by forming alliances with Clinical Commissioning Groups.

Resource planning entails the effective acquisition, deployment, as well as administration of resources inside an institution. People including their talents, cash, technology, equipment, as well as environmental resources are all examples of resources needed for a project.

Efficient allocation reduces the issue of over-allocation, which is particularly important in organizations with scarce funds. Resources planning ensure that both domestic and foreign materials are used efficiently, on schedule, including within budgets. These would be the stages to examine for successful resources planning of the Arden Healthcare Assisted Housing project in order to achieve maximum target accomplishment.

The Arden Healthcare is suggested to adopt the policy of team performance and integrating shared decision-making procedure. Further, the institution is recommended to decision-makers to use at minimum two factors: relevance as well as changeability. Further Arden Healthcare is suggested to integrate shared decision-making procedure for improving the identified weaknesses.

The research had some limitations like lack of involving the wider concept and different tools for resource planning establishment that will be addressed in the future by conducting the report focusing on diverse element. Further, time and budget constraints were the major limitation that will be undertake by proper project planning and developing Gantt chart.

Skills for healthcare leaders

Further, by evaluating the analysis on health system, it is being identified that healthcare leaders should have proper skills to perform best in their area. The active listening talent is vital for showing respect to the mental patient as well as developing a connection with them so that they can properly convey their difficulties, challenges, as well as fears, which eventually assists in healing the health issue as well as wellness.

The ability to actively listen allows the nursing assistant to focus on the information provided by the patient as well as gain a thorough picture of the mental condition. It will allow the healthcare practitioner to create a connection and obtain crucial information about mental health patients, as well as their treatment options or preferences, allowing them to preserve increased respect and compassion.

Further to establishing effective resource planning approaches, the leaders are required to have leading skills that include autocratic leadership, quick decision-making abilities, and performance management abilities to train the individuals better for their work.

Further, effective management is essential for assuring adequate allocation as well as use of all sorts of resources required to carry out the Mental Health Assisted Housing’ Initiative. Along with an appraisal of the abilities, healthcare executives should have proper skills of handling finances as well as the personnel.

References

Books and Journals

Borshch, V. I., & Sukhvitri, J. (2017). Enterprise resource planning in healthcare system. Ринкова економіка: сучасна теорія і практика управління16(2 (36)), 167-1761. Retrieved from: http://rinek.onu.edu.ua/article/view/115201

Dash, S., Shakyawar, S. K., Sharma, M., & Kaushik, S. (2019). Big data in healthcare: management, analysis and future prospects. Journal of Big Data6(1), 1-25. Retrieved from: https://journalofbigdata.springeropen.com/articles/10.1186/s40537-019-0217-0

El Dahshan, M. E., Keshk, L. I., & Dorgham, L. S. (2018). Talent management and its effect on organization performance among nurses at shebin el-kom hospitals. International Journal of Nursing5(2), 108-123. Retrieved from: https://www.researchgate.net/profile/Laila-Dorgham/publication/330507104_Talent_Management_and_Its_Effect_on_Organization_Performance_among_Nurses_at_Shebin_El_-Kom_Hospitals/links/5e0cb8a84585159aa4aa3f7d/Talent-Management-and-Its-Effect-on-Organization-Performance-among-Nurses-at-Shebin-El-Kom-Hospitals.pdf

Fiaz, M., Ikram, A., & Ilyas, A. (2018). Enterprise Resource Planning Systems: Digitization of Healthcare Service Quality. Administrative Sciences8(3), 38. Retrieved from: https://www.mdpi.com/2076-3387/8/3/38

Greenberg, N., & Tracy, D. (2020). What healthcare leaders need to do to protect the psychological well-being of frontline staff in the COVID-19 pandemic. BMJ Leader. Retrieved from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7306268/

Hernandez, S. R., O’connor, S. J., & Meese, K. A. (2018). Global efforts to professionalize the healthcare management workforce: the role of competencies. The Journal of health administration education35(2), 157. Retrieved from: https://www.researchgate.net/profile/Stephen-Oconnor-4/publication/326468178_Global_Efforts_to_Professionalize_the_Healthcare_Management_Workforce_The_Role_of_Competencies/links/5da73a0f92851caa1baa47da/Global-Efforts-to-Professionalize-the-Healthcare-Management-Workforce-The-Role-of-Competencies.pdf

Hsiao, S. J., & Tseng, H. T. (2020, March). The impact of the moderating effect of psychological health status on nurse healthcare management information system usage intention. In Healthcare (Vol. 8, No. 1, p. 28). Multidisciplinary Digital Publishing Institute. Retrieved from: https://www.mdpi.com/2227-9032/8/1/28

Hughes, L., Dwivedi, Y. K., Misra, S. K., Rana, N. P., Raghavan, V., & Akella, V. (2019). Blockchain research, practice and policy: Applications, benefits, limitations, emerging research themes and research agenda. International Journal of Information Management49, 114-129. Retrieved from: https://www.sciencedirect.com/science/article/abs/pii/S0268401219302014

Izadi, A., Jahani, Y., Rafiei, S., Masoud, A., & Vali, L. (2017). Evaluating health service quality: using importance performance analysis. International journal of health care quality assurance. Retrieved from: https://www.emerald.com/insight/content/doi/10.1108/IJHCQA-02-2017-0030/full/html

Kamble, S. S., Gunasekaran, A., Goswami, M., & Manda, J. (2018). A systematic perspective on the applications of big data analytics in healthcare management. International Journal of Healthcare Management. Retrieved from: https://www.tandfonline.com/doi/10.1080/20479700.2018.1531606

Manafò, E., Petermann, L., Vandall-Walker, V., & Mason-Lai, P. (2018). Patient and public engagement in priority setting: a systematic rapid review of the literature. PloS one13(3), e0193579. Retrieved from: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0193579

Mihaylova, T., Dimitrov, T., Gradinarova, N., & Todorova, D. (2018). Characteristics of human resource planning in healthcare. Journal of IMAB–Annual Proceeding Scientific Papers24(1), 1953-1956. Retrieved from: https://www.journal-imab-bg.org/issues-2018/issue1/vol24issue1p1953-1956.html

Netteland, G., Hansen, C. S., & Wasson, B. (2021). Capacity Building for a Stronger Workforce in the Public Healthcare Sector. Studies in Health Technology and Informatics281, 1061-1065. Retrieved from: file:///C:/Users/admin/Downloads/SHTI-281-SHTI210347.pdf

Shannon, P. K. (2021). Predicting healthcare leaders readiness to lead the implementation of change. African Journal of Business Management15(3), 100-109. Retrieved from: https://academicjournals.org/journal/AJBM/article-abstract/2E7789566348

Suhonen, R., Stolt, M., Habermann, M., Hjaltadottir, I., Vryonides, S., Tonnessen, S., … & Scott, P. A. (2018). Ethical elements in priority setting in nursing care: A scoping review. International journal of nursing studies88, 25-42. Retrieved from: https://www.sciencedirect.com/science/article/pii/S0020748918301895

Taylor, S. (2018). Resourcing and talent management. Kogan Page Publishers. Retrieved from: https://books.google.co.in/books?hl=en&lr=&id=y051DwAAQBAJ&oi=fnd&pg=PP1&dq=resource+planning+talent+management+in+healthcare+UK&ots=lQrl8WKMjz&sig=7aFGYyQ-FkNKhAP373cD6gPYhaQ&redir_esc=y#v=onepage&q=resource%20planning%20talent%20management%20in%20healthcare%20UK&f=false

Tereso, A., Ribeiro, P., Fernandes, G., Loureiro, I., & Ferreira, M. (2019). Project management practices in private organizations. Project Management Journal50(1), 6-22. Retrieved from: https://journals.sagepub.com/doi/full/10.1177/8756972818810966

Thomas, P., Baldwin, C., Bissett, B., Boden, I., Gosselink, R., Granger, C. L., … & van der Lee, L. (2020). Physiotherapy management for COVID-19 in the acute hospital setting: clinical practice recommendations. Journal of Physiotherapy66(2), 73-82. Retrieved from: https://www.sciencedirect.com/science/article/pii/S183695532030028X

Turner, P. (2017). Talent management in healthcare: exploring how the world’s health service organisations attract, manage and develop talent. Springer. Retrieved from: https://books.google.co.in/books?hl=en&lr=&id=Vk8xDwAAQBAJ&oi=fnd&pg=PR7&dq=resource+planning+talent+management+in+healthcare&ots=e2Lp5U0drL&sig=XgUSnccsPVcmPf8JgBidEOEHYs4&redir_esc=y#v=onepage&q=resource%20planning%20talent%20management%20in%20healthcare&f=false

World Health Organization. (2021). Strengthening infection prevention and control in primary care: a collection of existing standards, measurement and implementation resources. Retrieved from: https://apps.who.int/iris/bitstream/handle/10665/345276/9789240035249-eng.pdf

Wu, Z., & Trigo, V. (2020). Impact of information system integration on the healthcare management and medical services. International Journal of Healthcare Management, 1-9. Retrieved from: https://www.tandfonline.com/doi/abs/10.1080/20479700.2020.1760015

Yamin, M. (2018). IT applications in healthcare management: a survey. International Journal of Information Technology10(4), 503-509. Retrieved from: https://link.springer.com/article/10.1007/s41870-018-0203-3

Yaseen, H., Shatnawi, Y., & Obeidat, B. (2018). Reviewing the literature of the effect of talent management on organizational effectiveness. Journal of Social Sciences (COES&RJ-JSS)7(2), 139-156. Retrieved from: https://centreofexcellence.net/index.php/JSS/article/view/jss.2018.7.2.139.156

Zhang, C., & Stewart, J. (2017). Talent management and retention. Retrieved from: https://psycnet.apa.org/record/2017-48008-022

Online

Armstrong, M., (2021). Majority of UK Adults Have Experienced Mental Health Issues. [Online]. Accessed through https://www.statista.com/chart/25645/uk-mental-health-issue-prevalence-gcs/

NHS, (2020). NHS Patient Survey Programme. [Online]. Accessed through https://www.cqc.org.uk/sites/default/files/20201124_cmh20_statisticalrelease.pdf

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