Assignment Sample of Significance of Quality Assurance
Introduction
Quality assurance in a broader context is referred to as the systematic effort made by a business in order to make sure that the products satisfy the customer’s expectation. However, the organization’s quality assurance program is probably based on the complexities of the products.
Significance of quality assurance
Quality assurance is significant for the organisation in order to ensure that the business objectives are achieved. The quality is the basic source of competitive advantage for the business. According to Manghani (2021), quality is not referred to as the benefit it is the business essentialities of basic requirements. The importance of establishing as well as managing quality control and quality assurance systems the objectives of the business cannot be ignored. In order to maintain quality assurance the quality document of the business needs to be developed that contains the company’s policies, quality management plan and others. The policy goal and the management plan enable the organisation to build the reputation of the business. As per the view of Sokyes et al. (2018), through word of mouth marketing the satisfied customer will recommend the products to the friends and families and thus it helps the business to enlarge the customer base. This is the other significance of quality control within the business.
On the other hand it is further seen that the quality assurance of a business helps to promote efficiency as well as the productivity of the business. Being organised with quality assurance as well as quality testing will further help the company to operate smoothly and in a productive manner (Alhaj et al. 2019).
The following can be achieved by incorporating quality control within the business organisation:
- Total Quality assurance will enhance customer satisfaction therefore it will help to achieve the customer loyalty
- Operational results like revenue, profitability, export opportunities and market share of the business increases
- Quality assurance helps to align the process thereby it helps to achieve the better results
- It will further help to understand the motivation of the employees in terms of organisational quality and business objectives. This will. Ensure that the employees are participating in the process of quality control initiatives
Conclusion
Through the above discussion, it is mandatory for the organisations to maintain the quality of the products and services in order to achieve the benefits as stated above. The quality control as well as the quality assurance would help the business to achieve the objectives and the business goal smoothly. Thus, it can be concluded that the paper has been discussed successfully.
References
Alhaj, M., Mallur, K., Stepien, B. and Peyton, L., 2019. MODEL-BASED QUALITY ASSURANCE OF ONLINE BUSINESS PROCESSES. International Journal of Innovative Computing, Information and Control (IJICIC), 15 (6).
Manghani, K., 2021. (PDF) Quality assurance: Importance of systems and standard operating procedures. [online] ResearchGate. Available at: <https://www.researchgate.net/publication/51138495_Quality_assurance_Importance_of_systems_and_standard_operating_procedures> [Accessed 24 March 2021].
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