HR7003 HRM Issues in Weber food Assignment Sample
Outline of Primary HRM Issues in Weber food
The human resource management issues in Weber food can be categorized into two types such as external issues and internal issues.
The internal HRM issues in Weber food are as follows:
People management
The major HRM issue for the company is people management, the company is facing issues to maintain employee engagement inside the organization. According to Osborne and Hammoud (2017), employee engagement is crucial to increase the productivity and efficiency of the employees.
The management of Weber food has a mixed record of employee engagement and developing human relations through factors such as trust. The overall business performance of an organization depends on people management and the company needs to address this issue to maintain sustainable business performance.
Issues of employee management in warehouse
It has been found that the production costs of Weber food are way higher than their competitors and it can affect their business performance. The company has decided to shift to more effective approaches which are based on lean production methods. According to Wickramasinghe and Wickramasinghe (2017), lean production methods include tools and techniques which can allow organizations to enhance their production system.
The company is experiencing challenges to manage its suppliers and it is affecting their production operations. The company needs to improve employee engagement in the warehouses to deploy lean production methods. The company has proposed the introduction of zero-hour contracts to reduce their production costs however it may further affect their employee engagement.
Suppliers and team management challenges due to Logistics issues
The logistic issues can significantly impact product quality and product management. The company has to destroy a large quality of products if they are unable to fix their logistics issues. There were signs of internal conflict that can affect the relationship with the suppliers. According to Gonçalves and Zeroual (2017), businesses need to implement effective management to avoid issues related to logistics operations.
There are some health and safety issues that need to be addressed to maintain a healthy work culture inside the organization. The team leader of Weber food was accused by their health and safety executive of leaving the team in a dangerous position. There was an issue regarding a faulty electrical cable that injured a team member. The team leader demanded a safe work environment for his team members and the HRM professionals need to address this situation effectively. These logistics issues can cripple the business and production operations of the company.
Figure 1: Primary HRM Issues in Weber food
(Source: MS Word)
Marketing manager’s Performance Management issue
The chief marketing officer of the company has shown some concerns regarding the performance levels of marketing activities. The marketing responsibilities of the company are distributed with team per product category nationally in head office however the trams are actually situated globally.
This situation has raised concerns regarding marketing performance because there is a lack of physical collaboration between marketing teams and trust issues. According to Hidayatullah et al. (2019), The lack of effective collaboration can significantly affect marketing activities and performance. The marketing officer is concerned about the effectiveness of market research activities as it is crucial to develop the products and services.
Proposal to Optimize the Delivery of HR Processes at Weber food
· Enhance employee engagement
The HR professionals of the company have faced challenges to manage their employees with the organization. According to Albrecht, Breidahl and Marty (2018), employee engagement is crucial to maintain the flow of business operation and production activities. The company needs to deploy effective leadership strategies to improve employee engagement.
The company can utilize leadership styles such as authoritative and democratic leadership styles to enhance employee engagement inside the organization. The employee management issues are affecting the overall performance of Weber food. They need to follow effective strategies to maintain a healthy relationship with their employees. The company can allow its employees to participate in decision-making sessions to increase engagement among the employees.
Figure 2: Organizational structure of Weber food
(Source: Case study)
· Implement continuous process improvement
Continuous process improvement involves the identification of opportunities to streamline the delivery of the HR process. The company can introduce automation in its HR operations to shorten the time required to complete the HR activities. According to Andriansyah, Taufiqurokhman, and Wekke (2019), the use of analysis allows businesses to make informed decisions that help to improve business performance.
They can utilize business analytics to make appropriate decisions to resolve warehouse issues. The process improvement can help the company to develop an effective warehouse layout to avoid warehousing issues related to supplier management. The issues regarding health and safety concerns can be managed by establishing clear health and safety policies. Continuous process improvement allows HR professionals to maintain a positive employee experience.
· Improve user experience
HR services and operations have a significant impact on employee engagement and help to provide clear instruction to the employees. According to Luu (2018), the HR service interaction with the employees is crucial to inverse engagement among the workers. Negative HR interactions can affect job satisfaction and the productivity of the employees. The company needs to focus on providing a healthy user experience to the logistic workers to maintain job satisfaction and employee engagement.
The logistics issues and relationships with the suppliers can be solved by improving the user experience. The health and safety issues in logistics can be solved by listening to the demands of the logistics workers. The safety concerns of the logistics workers can be fixed by providing a positive user experience to the employees. Factors such as physical workplace, company culture, and technology have a crucial impact on user experience and the company needs to focus on these factors to optimize the HR delivery process.
· Bring technological changes
Technology is the key to optimize the delivery of the HR process and Weber foods needs to introduce advanced technologies such as automation and AI to enhance their HR process. The marketing official of the company has raised some concerns about the marketing performance and the manual tasks. The marketing issues of the company can be fixed by promoting technological changes inside the organization. According to Yatskiv et al. (2019), automation has the capability to function across multiple systems and improve the efficiency of system operations. The company can leverage automation to automate manual tasks and it will help them to save time and resources.
Implementation Plan to Address the Primary Issues in Weber food
The implementation plan to resolve the issues of Weber food are as follows
| Issue/Problem | Proposals | Implementation Actions | Responsible person | Cost |
| People management | Enhance employee engagement | Establish effective HR interaction with the employees to provide a positive user experience.
Follow effective leadership styles to develop employee engagement through interactive collaboration. Encourage employee feedback to enhance engagement with the employees. Motivate the employees by allowing them in decision-making sessions. |
Arthur Matters (CPO) | 150 for HR interaction training and development process.
100 to arrange decision-making sessions. |
| Warehousing issues | Implement continuous process improvement | Identify opportunities to initiate the delivery of the HR process.
Provide training to the warehouse workers to sincere efficiency in production operations. Introduce efficient warehouse layout to streamline the warehouse operations. Optimize the picking operation to resolve warehouse issues.
|
Chad Price (COO operations) | 200 for the training of the warehouse workers
150 to design an effective warehouse layout 100 to optimize the picking operations inside the warehouses. |
| Logistics issues | Improving user experience | Develop a strong relationship with the suppliers.
Collaborate with the employees to discuss the health and safety issues in logistics operations. Improve user experience to enhance the job satisfaction of logistics workers. Improve effective collaboration through communication solutions. Introduce mapping and navigation to monitor logistics activities. |
Country managers | 150 to purchase communication software.
200 for mapping and navigation tools. |
| Marketing issues | Bring technological changes | Automate the manual marketing activities.
Increase collaboration between the marketing teams. Bring the marketing teams into one location to promote physical collaboration and trustworthiness. |
Jarka Cuperova (CMO marketing) | 300 to implement automation tools and software. |
Table 1: Implementation Plan for the strategies to solve the issues of Weber food
(Source: MS Word)
Risk Register
| NO | Risk description | Likelihood | Impact | Control rating | Risk score | Mitigation |
| 1 | Some employees may refuse to interact with HR professionals. | 1 | 3 | 1 | 3 | Interact with the employees individually to influence them to participate in the activities. |
| The leadership styles may not match the company culture. | ||||||
| The employees may refuse to provide their feedback. | ||||||
| Some employees may refuse to participate in decision-making sessions. | ||||||
| 2 | Warehouse workers may refuse to get training on warehouse operations. | 1 | 2 | 2 | 4 | Explain to the workers the importance of the training and development programs. |
| Introducing a new warehouse layout can be challenging and employees may refuse to work in the new changed layout. | ||||||
| 3 | Logistics workers may refuse to discuss health and safety concerns. | 1 | 2 | 1 | 2 | Develop clear and transparent health and safety policies. |
| Employees may oppose the mapping and navigation of logistics activities. | Explain to them the need for mapping and navigation to ensure their health and safety. | |||||
| 4 | Employees may refuse to switch from manual work culture to automated operations. | 1 | 3 | 2 | 6 | Establish strict policies for marketing operations. |
Table 2: Risk register for Weber food at the time of implementing proposed strategies
(Source: MS Word)
Reference
Albrecht, S., Breidahl, E. and Marty, A., 2018. Organizational resources, organizational engagement climate, and employee engagement. Career Development International. Available at https://fardapaper.ir/mohavaha/uploads/2018/03/Fardapaper-Organizational-resources-organizational-engagement-climate-and-employee-engagement.pdf
Andriansyah, A., Taufiqurokhman, T. and Wekke, I., 2019. Critical evaluation of policies in supply chain performance: Quality assurance, continuous process improvement and environmental regulation and policies. Uncertain Supply Chain Management, 7(4), pp.793-804. Available at http://growingscience.com/uscm/Vol7/uscm_2019_1.pdf
Gonçalves, A. and Zeroual, T., 2017. Logistic Issues and Impacts of Short Food Supply Chains: Case Studies in Nord–Pas de Calais, France. In Toward Sustainable Relations Between Agriculture and the City (pp. 33-49). Springer, Cham. Available at https://www.researchgate.net/profile/Thomas-Zeroual/publication/322795499_Logistic_Issues_and_Impacts_of_Short_Food_Supply_Chains_Case_Studies_in_Nord_-_Pas_de_Calais_France/links/5e94865ca6fdcca789152aa8/Logistic-Issues-and-Impacts-of-Short-Food-Supply-Chains-Case-Studies-in-Nord-Pas-de-Calais-France.pdf
Hidayatullah, S., Firdiansjah, A., Patalo, R.G. and Waris, A., 2019. The effect of entrepreneurial marketing and competitive advantage on marketing performance. International Journal of Scientific and Technology Research, 8(1), pp.297-1301. Available at https://www.lppm.unmer.ac.id/webmin/assets/uploads/lj/LJ202006111591857340634.pdf
Luu, T.T., 2018. Employees’ green recovery performance: the roles of green HR practices and serving culture. Journal of Sustainable Tourism, 26(8), pp.1308-1324. Available at https://farapaper.com/wp-content/uploads/2019/04/Fardapaper-Employees%E2%80%99-green-recovery-performance-the-roles-of-green-HR-practices-and-serving-culture.pdf
Osborne, S. and Hammoud, M.S., 2017. Effective employee engagement in the workplace. International Journal of Applied Management and Technology, 16(1), p.4. available at https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=1239&context=ijamt
Wickramasinghe, G.L.D. and Wickramasinghe, V., 2017. Implementation of lean production practices and manufacturing performance: the role of lean duration. Journal of Manufacturing Technology Management. Available at https://www.researchgate.net/profile/Vathsala-Wickramasinghe/publication/316054222_Implementation_of_lean_production_practices_and_manufacturing_performance_The_role_of_lean_duration/links/5f23ee89a6fdcccc439bf3b4/Implementation-of-lean-production-practices-and-manufacturing-performance-The-role-of-lean-duration.pdf
Yatskiv, S., Voytyuk, I., Yatskiv, N., Kushnir, O., Trufanova, Y. and Panasyuk, V., 2019, June. Improved method of software automation testing based on the robotic process automation technology. In 2019 9th International Conference on Advanced Computer Information Technologies (ACIT) (pp. 293-296). IEEE. Available at https://www.researchgate.net/profile/Nataliia-Yatskiv-2/publication/334893680_Improved_Method_of_Software_Automation_Testing_Based_on_the_Robotic_Process_Automation_Technology/links/5e4bac6a92851c7f7f4404b0/Improved-Method-of-Software-Automation-Testing-Based-on-the-Robotic-Process-Automation-Technology
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