SG7001 Managing Strategy Operations and Partnerships
Activity 2a
Megatrend | Key issues affecting the organisation | Impact and implication |
Digitalisation |
The expansion of click and collect services through integrating online platforms can affect through the structural changes. Moreover, the changes could create additional cost and require new employee skills and expertise (Talbot, 2018). John Lewis and partners will require to comply with associated technologies laws and policies imposed by the UK government for the confidentiality and online data safety concern. | Current is regarded as a growing potential for John Lewis and partners, as well as a preferred choice to handle throughout this epidemic scenario in which consumers choose streamlined operations as well as online ordering or payment for clothing purchases. There are several aspects which will help in responding to the recognised potential, such as highly qualified as well as qualified personnel, rising client need, and so forth. Workforces’ resistance to change, from the other side, may impede responsiveness to the potential of digitization. Automation of order linear, as well as a supply administration system, allow for a quick, adaptable, as well as cost-effective operations. |
Sustainability | Regional regulations will have an impact on the firm’s efforts to lessen its carbon impact and wastage. It is critical for John Lewis & Partners to reduce the risk since the company is suffering from an absence of overall planning. | Such megatrend must be treated as soon as possible. The company’s commitment frequently includes its capacity to better and steadily retain its employees’ workforce safeguards under the legislation; its ongoing endeavours to reduce its environmental footprint; and its comprehensive endeavours to confront fraudulent practises, both in the industry as a whole and within its own operations (Feist, 2021). Incorporating revised policies will mitigate the harm to the company as well as allow John Lewis & Partners to be environmentally responsible. |
Globalisation | The globalisation trend can also affect the organisation that includes threat for the firm by worldwide economic recession. The firm had closed many stores in the covid-19 crisis and attaining the growth again in the overseas market can impact the capabilities and resources. | Globalization will have an influence on John Lewis and Partners’ business by allowing the company to spread its infrastructure as well as goods to a broader spectrum of buyers. From the other side, it will have an influence on the company’s operational expenses. Because the organisation has a significant presence throughout the UK area, in respect to this megatrend, the open-door approach will help the company expand internationally. |
Activity 2b
Megatrend | Digitalisation |
Recommendation | It is recommended that John Lewis & Partners comply with digitalization and technology reform across their business. |
Justification |
Updates as well as enhancements to digital solutions must be applied to the ERP on a regular basis. The upgrade as well as digitalization of equipment for clothing company is referred to as change. The transition will enable operating procedures to function more seamlessly as well as effectively while creating the minimum degree of wastage possible.
The online shopping trend is convenient and maintains the hygiene of clothes purchase that is the major reason to consider this megatrend (Bottaro, 2020). |
Potential implications |
As a consequence of these modifications, employees will be needed to upgrade their experience and competencies that might produce challenges as well as negative excitement. The transition will have a positive influence on the performance attribute since John Lewis & Partners and its executives are competent of handling change.
Workers, consumers, and managers are by far the most powerful stakeholders. The implementation of new changes, and the development of new abilities for coping with new technology, will have an influence on employees. From the opposing hand, reliability and prompt service would have a positive brand perception impression on clients. Finally, it would have an impact on leadership in regards of simplifying procedures and also procedures for tech innovation as well as deployment, along with personnel governance, such as training, interacting with them, including inspiring them to engage collaboratively to accomplish performance objectives. Moreover, there are intrinsic dangers associated with digital embrace as well as implementation, like high prices, incompetence, as well as opposition to progress. The repercussions of connected risk involve inappropriate user acceptance, insufficient effectiveness, and et cetera. It would also have an influence on the present technologies as well as operations of John Lewis & Partners. |
References
Feist, E., (2021). Cascading Loop Creation: a case study of how digitalisation brings fashion retail product service systems, business partners, and customers together.
Talbot, C.C., (2018). Sustainability Reporting Case Study: John Lewis Partnership. Available at SSRN 3246607.
Bottaro, G., (2020). Market speculates on future of high street ahead of John Lewis Partnership’s strategic update. [Online]. [Accessed through]:<https://www.proactiveinvestors.co.uk/companies/news/931578/market-speculates-on-future-of-high-street-ahead-of-john-lewis-partnerships-strategic-update-931578.html
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