SG7001 Managing Strategy Operations and Partnerships
Analysis of implication of the vision of the organisation
| Vision | GB Auto is focused on providing customers satisfaction by leading the market. It operates their business to gain competitive advantage from the market for increasing their brand value. It is engaged in understanding stakeholders needs and constantly tries to improve their performance to be the best choices to their stakeholders including management, customers, and investors. | |||
| Quality
(4 Vs & SQFD&C) |
Evaluating | Description & Justification | Implications | |
| Availability of products: GB Auto provides available services of their product when customers need it.
Integrity: Integrated service of GB auto protects data of customers and prevent data breaching Reliability: Products of GB auto is reliable and they use effective raw material in their products which makes it reliable
Performance: performance of GB products is excellent as they are manufactured by quality raw materials Usability: Customers can use product of GB effectively and modern technology in their products makes more attractive and useable |
Quality attributes of GB Auto has a high-level product delivery which increases profitability. | GB Auto focused on providing a wide range of products in the market which help them to increase their market value by satisfying customers. Integrated service of GB Auto in Middle East and North Africa and non-bank financial service providers in Egypt. In past six decades, GB Auto has made a reputation in this market by satisfying their customers by ensuring better quality of Automobile service. GB’s growing regional after sales service makes it reliable to the customers which help them to increase brand value. GB Auto is addressed as fully integrated “One-stop-Shop” service which provides low ownership costs to create real value to customers. | GB Auto’s quality attribute indicates positiveness and internal attributes of products ensure success of this organisation. According to Xu et al (2017), quality attributes help to understand customers’ needs and helps to increase performance of production. | |
| Volume of GB’s product makes it specific to satisfy market demand.
GB Auto has a wide range of product diversification (variety) which helps them to increase their profitability. Due to pandemic, GB Auto is now focused on implementing plurality in their process variation. Value chain of GB Auto provides a high time visibility to their customers. |
Volume, variety, variation and visibility of products of GB Auto are extensively high. They operate their business with ensuring utmost customer satisfaction and increased profitability which indicates growth. | GB auto sells thousands of automobile products in a year including various brands like Volvo, Bajaj, Sino Track fuso, AKSA, Hyundai, Lassa and other renowned brands which have a high degree of consistency in all of its products and services. Product diversification of GB Auto offers each market segment to buy their products that provides flexibility to match with customer’s needs. Process Variation of GB Auto works on quality issues of product to increase customers’ satisfaction. High visibility of products of GB Auto provides satisfaction to their potential customers. | In operational management, 4 Vs works as a strategy and it helps to make strategic decisions about organisations to ensure growth (Seita et al. 2020). GB Auto makes strategic decisions like product diversification, value chain process to achieve their objectives and satisfy stakeholders’ needs. | |
References
Seita, A., Waheeb, A.U., Ahmed Hassan, H., Baker, Y.A., Samer, B. and Syarilla Iryani, A.S., (2020). The efficiency and effectiveness of leadership in operational management level in organization
Xu, L.U., Blankson, C. and Prybutok, V., (2017). Relative contributions of product quality and service quality in the automobile industry. Quality Management Journal, 24(1), pp.21-36.
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