MSc Management Assignment Sample
Introduction
Appropriate leadership skills can open up distinctive opportunities for a business organization along with ensuring subsequent competitive growth opportunities. With regards to this concern, the present report will pay attention to highlight the leadership skills and behaviours of Google’s CEO Sundar Pichai. The impact of Sundar Pichai’s leadership skills and behaviour will also be highlighted on both Google and their respective employees.
Case study review
Leadership skills and behaviours
Sundar Pichai has paid attention to lead Google with a profit focus on effective leadership attributes. In terms of highlighting these leadership skills and behaviours, the Covey’s 7 habits can be undertaken which includes proactiveness, beginning with end in mind, putting first things first, thinking for win-win, sharpening the saw, synergising, in search of understanding first and others (Diver, 2018). These aspects are eternally related with the leadership quality of Sundar Pichai.
For example, Sundar Pichai can be notified to depend on pursuing individual passion with an open mind (Gallo, 2022). This attribute can be compared with the definition of clear measures of success along with having a plan to achieve those. It can be stated that Sundar Pichai begins with the end in mind according to the framework. Apart from that, the Google CEO is eventually identified to depend on experiential learning attributes as an integral part of improving overall learning experience. In this regard, Sundar Pichai has been effectively able to understand the digital learning requirements in the post pandemic period. This aspect can be recognised with the initiative of Sundar Pichai for providing an implausible opportunities in order to re-imagine learning through unveiling more than 50 new software tools especially designed for remote learning aspects (Economic Times, 2021). It reflects the synergistic habit among Sundar Pichai in terms of developing innovative solutions for leveraging the differences of their offerings as well as satisfying their stakeholders. Sundar Pichai also paid attention to put adequate focus upon providing sufficient work life balance for Google employees. In this regard, the efforts of Google can be signified from the viewpoint of considering adequate investments to ensure employees support and satisfaction (Krapivin, 2018). This strategy reflects the habit of sharpening the saw among Sundar Pichai where his prime focus was to increase motivation and work life balance in Google.
On the other hand, the CMI code of conduct can also be evaluated in order to critically explore the leadership skills and behaviour of Sundar Pichai. The framework has been acting as a real differentiator by referring to the concept of competency and professionalism, duty of keeping up to date with good practices, honesty and integrity and others (Managers, 2022). These aspects can also be pointed out in the leadership approach of Sundar Pichai as profound professionalism is deployed by him as the Google CEO by maintaining an inclusive and diverse workplace culture. The commitment of Google can also be enlightened in this concern, which reflects its dedication to conduct operations for improving people’s lives (Google, 2022). It eventually identifies the professional competency of Sundar Pichai with regards to create a supportive culture in the workplace as a subsequent pathway of ensuring operational flexibility. Moreover, a supportive code of conduct is also developed by Sundar Pichai with a profound commitment of ensuring highest standards for completing their business operations including recruitment, product development and others (Abc, 2022). These aspects have eventually enhanced the effectiveness of Sundar Pichai as a transparent leader.
Impact of leadership skills
The leadership skills and attributes of Sundar Pichai as mentioned above have largely been implicated with the operational context of Google. The top most concerned in this context define dominating performance of Google.
For example, the market share of the search engine giant can be highlighted which is standing at 94.19% in India (Johnson, 2022). Moreover, Google has also been able to emerge as the most popular and accountable search engine giant across the global market ahead of other respective competitors like Yahoo, Yandex, Bing, Baidu and others (Johnson, 2022). The mentioned figure has been highlighting gradual dominance of Google across different parts of the globe, which highlights the positive implication of the organisational leadership aspects.
Apart from that, the maintenance of supportive and flexible work culture eventually benefited Google with profound operational improvement and thereby considering subsequent growth throughout the years. The mentioned figure has been illustrating consistent and gradual growth of Google where the organisational revenue came up from USD 181.69 billion in 2020 to USD 256.74 billion in 2021 (Johnson, 2022). Moreover, the leadership skill of Sundar Pichai also provided positive implications on the organisational employees. In order to drive real evidence of this statement, the context of an employee happiness survey undertaken 2018 can be undertaken where Google found to have experienced an increasing employees’ satisfaction by 37% with the profession of profound employees well being supported by their leaders (Krapivin, 2018).
On the other hand, the leadership style of Sundar Pichai eventually helped Google to focus on employee retention based on the provision of adequate benefits as well as flexible workplace culture. This attribute has been helpful for Google to ensure a retention score of A+ which is equivalent with the score of 80 out of 100 (Comparably, 2022).
With regards to the aforementioned statistics and factual evidence, the leadership style and behaviour of Sundar Pichai can be notified to provide positive deliverables for Google. The employees of the company are eventually reflected to effectively comply with their operation all values depending on increased satisfaction and motivation resulting from the leadership skills of Sundar Pichai.
Conclusion
The overall report has presented a concise overview regarding the leadership attributes of Sundar Pichai that has been supported with greater professionalism and integrity, desire of developing innovative solutions and others. The organisational performance of Google eventually reflects the effectiveness of Sundar Pichai as a leader, which can be identified in their market standings as well as employee satisfaction rate.
References
Abc, 2022. Google Code of Conduct [Online]. Available at: <https://abc.xyz/investor/other/google-code-of-conduct/> [Accessed 22 April 2022]
Comparably, 2022. Google Retention Score [Online]. Available at: <https://www.comparably.com/companies/google/retention> [Accessed 22 April 2022]
Economic Times, 2021. ‘Incredible’ opportunity to reimagine learning for what comes next: Sundar Pichai [Online]. Available at: <https://economictimes.indiatimes.com/tech/technology/incredible-opportunity-to-reimagine-learning-for-what-comes-next-sundar-pichai/articleshow/81084454.cms?from=mdr> [Accessed 22 April 2022]
Gallo, C., 2022. Sundar Pichai’s 2-Step Plan for a Successful Life [Online]. Available at: <https://www.inc.com/carmine-gallo/sundar-pichais-two-step-plan-for-a-successful-life.html> [Accessed 22 April 2022]
Google, 2022. Our mission is to organise the world’s information and make it universally accessible and useful. [Online]. Available at: <https://about.google/> [Accessed 22 April 2022]
Johnson, J., 2022. Annual revenue of Google from 2002 to 2021. [Online]. Available at: <https://www.statista.com/statistics/266206/googles-annual-global-revenue/> [Accessed 22 April 2022]
Johnson, J., 2022. Share of desktop search traffic originating from Google in selected countries as of January 2021. [Online]. Available at: <https://www.statista.com/statistics/220534/googles-share-of-search-market-in-selected-countries/#:~:text=The%20search%20engine%20giant%20has,%2C%20Bing%2C%20Yandex%20and%20Baidu.&text=All%20roads%20lead%20to%20Rome,all%20roads%20lead%20to%20Google.> [Accessed 22 April 2022]
Krapivin, P., 2018. How Google’s Strategy For Happy Employees Boosts Its Bottom Line. [Online]. Available at: <https://www.forbes.com/sites/pavelkrapivin/2018/09/17/how-googles-strategy-for-happy-employees-boosts-its-bottom-line/> [Accessed 22 April 2022]
Managers, 2022. CODE OF CONDUCT [Online]. Available at: <https://www.managers.org.uk/about-cmi/governance/policies/code-of-conduct/#:~:text=The%20CMI%20code%20is%20a%20real%20differentiator.&text=It%20is%20what%20we%20stand,is%20binding%20on%20all%20members.> [Accessed 22 April 2022]
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