HR7003 Assignment Sample 2024
Introduction
Human Resource Management (HRM) is a crucial part of every organisation as it ensures that all the operations in the company are executed in a proper way. In this report, the primary HRM issues of Royale Foods, proposal to optimise the issue, implementation plan with budget and risk register of the company will be discussed.
Outline of the primary HRM issues in Royale Foods
Issue of lack of productivity related to the management of individuals
The employees at Royale Foods are not efficiently trained as a result of which the operations of the company are not conducted in a systematic manner. The employees of the company lack motivation as a result of which the productivity rate of the employees is really low. Furthermore, it may be opined that the employees fail to provide services on time as the employees lack essential skills which will help in making them faster and more productive.
The customers of the company are dissatisfied because the employees are unable to provide effective service as a result of which the company is witnessing a decline in the net sales. The company needs to focus on increasing customer satisfaction as it helps in creating brand loyalty and influences repurchasing intentions of customers (Leninkumar, 2017).
Issue of lack of communication related to the management of teams
The employees at Royale Foods fail to work as a team due to lack of communication among the employees. On the other hand, it may be argued that a lack of cooperation among the employees affects the quality of service provided by the company. It may be noted that a negligence towards working as a team makes the operations within the company more time-consuming as everyone works in isolation.
The lack of communication among employees makes it difficult to conduct the activities involved within the organisation in a systematic manner as a result of which the company is losing its loyal customers. It may be stated that a lack of communication is one of the most inhibiting forces affecting organisational success (Campbell et al., 2020).
Issue of resistance related to change management
The company wants to digitise the business in order to enhance the efficiency of the company, however, a section of the company has resisted the idea. It may be noted that the decision of digitising the business has resulted in numerous conflicts within the company as not all employees have taken the change as a positive one. It may be mentioned that resistance to change occurs due to opposite or different perceptions of people who are being affected by the change (Vos and Rupert, 2018).
Proposal to optimise the delivery of HR Processes at Royale Foods
Proposal to optimise issue of lack of productivity related to the management of individuals
HRM needs to focus on imparting proper training to the employees in order to increase the productivity rate of the employees. On a broader note, it may be mentioned that HRM needs to focus on motivating the employees to do more than the bare minimum of the growth of the organisation as well as for personal and professional growth. HRM may focus on introducing performance-based ranks as it will make employees put in more effort in an attempt to get a high rank (Ashraf, 2019).
Proposal to optimise issue of lack of communication related to the management of teams
The responsibility of the HRM will be to make employees understand the importance of teamwork as it will help in achieving the organisational goals. HRM needs to initiate activities within the organisation such as simulation games and celebration of traditional holidays so that a bond is created among employees. Furthermore, it may be opined that centralisation of power in an organisation has a negative impact on communication among employees (Renani et al., 2017).
HRM of Royale Foods needs to establish an organisational culture that will enable employees to freely communicate their ideas and problems so that teamwork may be done without disruptions.
Proposal to optimise issue of resistance related to change management
HRM needs to make all the employees understand the importance of change within the organisation which is digitisation of the business in case of Royale Foods. The employees are required to be explained about the change properly in order to minimise resistance and get the support of employees.
The change management process of an organisation will benefit greatly from spiritual intelligence as it will make employees develop new perspectives (Muneeba, 2019). Moreover, the HRM of Royale Foods needs to assure the employees that the change management process will be conducted using a proper plan as resistance to a change often arises from uncertainty of the change.
Implementation plan including outline of costings and responsibilities
| Action required | Person responsible | Resource required | Timeframe | Budget |
| Providing proper on job training to the employees | HRM | Human resource and financial resource | 1 month | £2000 |
| Increasing motivation of employees with the help of incentives | HRM | Financial resource | 3 months | £10,000 |
| Arrangement for performance-based appraisals every year | HRM | Financial resource | 1 year | £20,000 |
| Ensuring proper communication among employees | HRM | Human resource | 2 months | N/A |
| Making employees understand the importance of teamwork and cooperation with simulation games | HRM | Human Resource | 1 month | N/A |
| Digitizing the business | HRM | Human resource and financial resource | 5 months | £30,000 |
Table 1: Implementation plan
(Source: Self-Created)
The HRM of Royale Foods will implement various strategies that will help in mitigating the various issues ongoing in the company. The employees of Royale Foods lack productivity as the employees are not properly trained as per the requirements of the company. HRM of the company will arrange for on-the-job training for the employees so that the employees become more efficient and productive.
Furthermore, it may be suggested that investing in increasing employee motivation with the help of incentives and appraisals will ensure increased productivity. HRM needs to focus on improving its communication strategies in order to make sure that effective communication is maintained among all employees to conduct the operations of the company in a systematic manner. The employees are required to be made to understand the importance of teamwork and cooperation because it enhances organisational growth and employees need to work in teams with full cooperation.
Additionally, it may be stated that HRM may introduce simulation games and entertain the celebration of traditional festivals so that employees get a chance to communicate with each other. On the other hand, it may be argued that improving the organisational culture will help in ensuring that communication is exchanged among all employees despite the hierarchical structure prevalent in the organisation. On a broader note, it may be suggested that the digitisation of the company will only be successful if all employees agree to support the idea so the HRM needs to convince the employees about the benefits of digitisation.
Risk register
| Risk identified | Action to be taken | Person responsible | Resource required | Time required |
| Lack of productivity due to lack of motivation and training | Employees are to be imparted proper training and employee motivation will be increased with the help of incentives and appraisals | HRM | Human resource and financial resource | 4 months |
| Disruptions in company operations due to a lack of communication | Effective communication among management and employees is required to be promoted | HRM | Human resource | 2 months |
| High employee turnover due to lack of job satisfaction | An organisational culture that created job satisfaction needs to be developed | HRM | Human resource | 2 months |
| High absenteeism | Employee benefits need to be increased such as health insurance, paid leaves and flexible work hours | HRM | Human resource | 1 month |
Table 2: Risk register
(Source: Self-Created)
Royale Foods need to identify and assess the potential risk that the company may be facing so that a risk management plan may be developed. The productivity rate of the employees of the company may be a huge risk as decreased productivity results in decreased sales. HRM needs to motivate the employees using various tools such as incentives, appraisals, and paying salary on time so that the employees feel the urge to be more productive and contribute towards the growth of the company. Proper training is also required so that employees learn to be more productive with the help of the newly acquired skills from the training.
A lack of communication among employees may disrupt the flow of work within the company so proper communication needs to be ensured. It may be opined that a lack of job satisfaction results in high employee turnover so it needs to be improved by enhancing the overall culture of the organisation. On the contrary, high absenteeism may be a matter of grave concern which may be resolved by providing employees with extra perks such as paid leaves, flexible work hours, parental leaves among others.
Conclusion
Considering the above report, it may be concluded that HRM will play a significant role in addressing the issues related to management of individuals, management of teams and change management. The HRM of Royale Foods will implement effective plans and strategies so that the issues are being mitigated and the potential risks to the company will be identified for formulating risk management strategies.
References
Ashraf, A., 2019. Do performance ranks increase Productivity? Evidence from a field experiment.
Campbell, S., Campbell-Phillips, S. and Phillips, D., 2020. Lack of Communication between Management and Employees. SIASAT, 5(3), pp.32-39.
Leninkumar, V., 2017. The relationship between customer satisfaction and customer trust on customer loyalty. International Journal of Academic Research in Business and Social Sciences, 7(4), pp.450-465.
Muneeba, A., 2019. Effect of Spiritual Intelligence on Effective Change Management: A Review of Selected Researches. Electronic Research Journal of Social Sciences and Humanities, 1, pp.30-47.
Renani, G.A., Ghaderi, B. and Mahmoudi, O., 2017. The Impact of Organizational Structure on the Effectiveness of Communication from the Perspective of Employees in the Department of Education. International Journal of Management, Accounting and Economics, 4(10), pp.989-1001.
Vos, J.F. and Rupert, J., 2018. Change agent’s contribution to recipients’ resistance to change: A two-sided story. European management journal, 36(4), pp.453-462.
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