TRANSFORMATIONAL BUSINESS PLAN
Executive summary
In this report, business plan is to develop a transform occupational health and safety practices at Yourway Energy Solutions (YES). This company will provide its employees with an effective working environment which affects the economy to large extent. While overview of organization, it is identified that Yourway Energy Solutions (YES) has successfully developed and operated its business in high intense competitive market.
This business plan will support the organization to bring improvement and development at the workplace so that employees feel satisfactory and secured while performing work which is assigned to them. This study helped in analyzing the key trends of health and wellness practices in an organization in Canadian economy.
Moreover, this study also supported YES in determining some key findings which need to be undertaken as identifying those factors or areas that need to be changed. Further, some recommendations are also provided to the YES which will support in mitigating the challenges and risks associated with the health and wellness of an employee at worksites.
This study also developed proper implementation plan for implementing the developed business plan in existing operating business.
The main purpose behind his report is to develop an effective transformational business plan for bringing occupational health and safety practices in the Yourway Energy Solutions (YES).
In Canada, there is successful growth and development for the renewable and non-renewable energy resources which provide opportunity to the business to expand their business (Bhattacharya et al., 2016).
The Yourway Energy Solutions (YES) found to offer different renewable resources which meet the customer requirement and demand for oil, gas and fuel. This development of business plan is done after doing a complete market and organizational environment research.
For developing effective business plan, this report will provide the proper description of the organization i.e., Yourway Energy Solutions (YES). At the same time, this report will also review the organization situation and environment (internal and external) as well as best practices and performance in health and wellness.
This report will also develop an effective implementation plan that how the project need to be delivered, project outcome and much more. This report will also provide some recommendations to YES for bringing improvement and development in the organization in terms of occupation health/safety and wellness.
Overall, this business plan will help the Yourway Energy Solutions (YES) to overcome the risks and challenges related to more employee engagement in the organization.
Yourway Energy Solutions (YES) is a large energy service organization which is based in Alberta, Canada. In this organization, there are approx. 1000 employees working efficiently and effectively.
The company focused traditionally towards the development and exploration of fossil based fuel (natural gas and oil) and also found that company has recently expanded its business into renewal resources (solar and wind).
At the same time, the development and change in the business technology drastically is developing a pressure for all staff to learn new skills and knowledge or providing option to leave a firm if not ready to adapt new changes (YES, 2018).
Moreover, the company also traditionally focuses on physical safety and injury prevention on the job sites respectively. Yourway Energy Solutions (YES) have faced stress leave and health issues which found to be doubled in last two years which leading to increase in the sick leave that is above the average of industry respectively.
Overview of organization review
In organization review, the commitment of Yourway Energy Solutions (YES) is determined which states that company focusing towards providing support to the employees and their families for which proper strategic human resource plan is need to develop.
In addition, the current situation of the company also reflects the business experience that company has not invested much on health issues and injuries condition of the employees at the job sites (YES, 2018). In context to it, it is also identified that company decision to bring changes in the business operation and activities somewhere affected the employee health and wellness to some extent.
In last year, YES faced some bad experience which includes 4 accidents due to injures which result into 17 day off per 100 employees, stress leaves found doubled, workers compensation insurance rate got increase by 25% and much more. These all incidents somewhere affect business growth and development and also developed dissatisfaction among the existing employees.
While reviewing the organization, it is also identified that company has been sued by the informer workers for injury which he/she faced at the worksite. The frequent change in the renewable energy somewhere affects the workforce of the organization which found to be expanded with the number of incidents.
For effective organization review, mission and vision of an organization is defined which reflects the main purpose of the business establishment in the energy sector.
Mission
The mission of the Yourway Energy Solutions (YES) is to introduce new renewable resources and focus on reduction from the safety incidents and costs.
Vision
To become a leading player in the competitive market by developing and expanding the business in different renewal energy
For reviewing the environment of the business for that both internal and external environment need to be analyzed significantly in order to understand and determine the impact of environment. In concern to this, internal and external factor of environment is analyzed:
For analyzing the micro environment, SWOT analysis is undertaken to understand the business environment such as strengths, weaknesses, opportunities and threats respectively.
SWOT Analysis
| Strengths
· High quality renewable energy · Effectively adaption of new technology · Exploration and development of natural gas and oil (Igliński et al., 2016) |
Weaknesses
· Increase in employee turnover rate · Less concern towards employee development and engagement (Ponds et al., 2018) |
| Opportunities
· Development and growth of the business · Development of strategic human resource plan · More investment opportunity in health and wellness (Armstrong, & Taylor, 2018) |
Threats
· Decline in employee satisfaction level due to harassment (Law et al., 2011) · Occupational health and safety issues |
PESTEL Factors
Political Factor
The business environment in Canada found to be effective because it is a democratic country that has a parliament government with different parties involves liberals, New Democratic Party (NDP), Green party and Bloc Quebeois, etc. The political power of the economy found to be effective and helps in maintaining the good relationship with the United Kingdom.
The political factor somewhere strict and develop new rules and regulation which is beneficial for the economy as a whole. For establishing and expanding a business in developing country, the political support is required for overcoming the barriers in entry or other respectively (Islam, & Mamun, 2017).
Economic Factor
The economic environment of the Canada is effective enough as because this country is also showing best growth rate in terms of exporting or inflation rate respectively. According to Islam & Mamun (2017), Canada has a developed its economic condition in such a way that every organization operate its business freely and develops future employment opportunity respectively.
While studying, it is also identified that Canada inflation rate in year 2018 is 2.5% respectively. For energy providing organizations, the economic environment of Canada is suitable and effective which affects the growth and development to large extent (LaMontagne et al., 2014).
Social Factor
The social cultural environment of Canada is found to quite experiencing which states that there is increase in the total population from 1990s to 2018s. The major drivers of growth in population in Canada are immigration and also in natural growth respectively.
Moreover, Kolios & Read (2013) also stated that Canada has experienced a demographic shift in terms of older population and with also working and retirees people. The Canadian society is determined as very progressive, diversified and multi-cultural which denotes that there are different numbers of people from different cultural background.
Technological Factor
The technological factor creates huge impact or influence over the energy service industry as drastic changes in technology is adhered in order to meet the demand of the oil, fuel, and natural gases on time across the world. The technological environment of Canada is attractive because of which this country is known as industrialization nation.
Canada is leading nation in terms of total economic output with the adoption of new technology timely (Salleh et al., 2016). At the same time, Canadian government also supports the different industries like renewable energy service industry through funding program which is focused on providing the support in terms of tech growth of innovation respectively (LaVito, 2018).
Environmental Factor
The environment of Canada is challenging and effective energy service provider nation. The environment of Canada is quite cold but not all year but in winter season, it falls to freezing temperature respectively. The environment of Canada for renewable energy is quite risky as it harms the environment in terms of sir and water pollution, public health issues, increase in global warming, wildlife loss respectively (Law et al., 2011).
The environment of Canada also getting affected with the change or developing technology as there is requirement of high capacity factors which is somewhere related to the environment protection.
Legal Factor
Canada is federal state with effective political system and different laws and regulation for the consumer protection related to their rights and benefits. In addition, there are different types of legal framework which are developed by every country government as per their requirement and beneficial for the economy growth respectively Speirs et al. (2014).
There are different policies, norms and procedures which restrict or set limitations for the different industry to enter and develop their business in their country.
Porter’s Five Forces model
Threat of New Entrant: – In this, there are moderate level of threat from new entrant which affect the business in positive manner. The threat of new entrant is dependable on the barrier which is present and also that affecting the existing competitors in adverse manner to lesser extent.
Threat of New Substitutes: – There is less threat of new substitutes which affect the business to large extent because there is high requirement of the investment for installing specialized equipment and also after-sales services related to renewable products (Tietenberg & Lewis, 2016).
Bargaining Power of Buyers: – There is more bargaining power of the buyer in this business field because there are only limited organizations which are offering limited renewal resources and buyers have an option to demand the higher quality and down in price of the products or service offered (Lay et al., 2016). There are less undifferentiated products so that buyers have an option to switch to other suppliers which is providing services at fair price.
Bargaining Power of Suppliers: – There is less bargaining power of suppliers which somewhere reduces the profit margins exert. On the other hand, there is less substitute products because suppliers are not gratified with another product to sell in existing industry (Fang et al., 2018). In other sectors or industries like biomass, nature of bio-supplies is varied and new products were added.
Industry Rivalry: – The intense level of industry rivalry is seen in this field at global growth of the industry. In case of renewable energy, rivalry can vary much country to country according to specific key factor which characterized as per specific market.
The factors involves exit barriers, cost conditions, lack of diversity, global industry growth and much more are useful in determining the level of rivalry in energy sector.
Key trends in health and wellness
The key trends in health and wellness is determined at the workplace is effective because every industry is focusing on developing a best health and wellness program so that their employees and workers feel satisfied and comfortable in drastically changing working environment (Brauer, 2016).
There are different trends which are determined in this health and wellness program in Canada because there consumers are getting more concern about what they actually consume and that is somewhere maximizing the best health and wellness lifestyles.
In Canadian, health and wellness trend is growing rapidly with the increase in the number of sickness and injuries at the workplaces respectively (Kelloway et al., 2017).
On the other side, Healy (2016) also stated that health and wellness seems to be growing and that is somewhere increasing the interest and opportunities in gradual economic growth respectively.
The trend of health and wellness program found to be increasing in across the world in order to aware the customers and employees so that economic growth can be achieved respectively.
At the same time, the other health and wellness trend identified is personalized coaching which help in changing the mind of an individual as it promotes the health, illness & disease of rehabilitation and so on (Modini et al., 2016).
The high intensity of training to employee reduces the employee complaint to a large extent. This training at workplace requires a proper investment for providing the employee the physical and mental fitness so that they can manage the stress and work pressure efficiently (Ruparathna & Hewage, 2015).
When an employee is provided with the on-site training then it makes the employee more productivity and efficient and that also motivates them to deal with the challenges and stress at work efficiently.
Overall, the trend in the Canadian economy for health and wellness is quite effective which encourages the employees at workplace as well as aware them to maintain a safe workplace environment which is secure for them and others (LaMontagne et al., 2014).
Review of best practices & performance benchmark in health and wellness
The best practices in health and wellness are reviewed in an organization on the basis of the employee performance, organization performance, decline employee turnover and absenteeism and much more. In concern to this, Armstrong & Taylor (2014) clearly explained that best practices of health and wellness program is analyzed as per employee health and performance which he/she performs in an organization.
The employee health is correlated with the workplace environment and that is major concern for an organization as employees are major asset without which not even a single organizational goals or objectives can be attained easily (Lay et al., 2016).
The best practices also involve the support and participation of the employee in adaption of new changes efficiently for their benefit as well as organization too.
According to Grossmeier et al. (2016), setting a performance benchmark is somewhere supporting the human resource manager to manage and develop a healthy work environment and encouraging the employee to get engage in the decision making and accomplishment of organization goals and objectives respectively.
The employee development and engagement in the organization somewhere leading towards the setting of a benchmark for the other new or existing employees to focus on developing their existing knowledge.
In health and wellness practices, proper policies and set of safety tools and equipments are also provided for avoiding any kind of incidents or accidents with the employees when they are working in high danger zone (Sanz-Calcedo et al., 2015). The employee participation is considered under a performance benchmark which is reviewed and considered in health and wellness practices for workers.
The key finding from the above study is that YES Company has strength to deal with the external competition and also to adapt the new changes in terms of technology or expansion of the business in different range of products or services offering.
This finding clearly demonstrates that company has availability of resources which is effective and that creates a huge benefit for the economies to meet the requirement of renewable energy products efficiently (Salleh et al., 2016). The finding from this study also explained that external environment of economy is also influencing the organization in terms of development and export of energy services to other economy.
The other finding from this study is that proper adoption of the occupation health and wellness policy and procedure is important to be used by an organization. While analyzing the organization environment, it is identified that Yourway Energy Solutions (YES) has faced huge challenges which affecting the employee and organization relation in a negative manner.
The employees of an organization are feeling less safe and secured because of increase in incidents or accidents at a job site (George et al., 2015). At the same time, it is also understood that company need to focus more on improving the working environment and culture in order to develop healthy environment efficiently.
On the other hand, it is also identified that YES has somewhere lacking in the using or adopting the best practices related health and wellness program for the employees and workers. This lack in health and wellness policy is somewhere affecting the growth of the business to a large extent (Sittig et al., 2014).
In this study, key trends of health and wellness is also analyzed in order to understand and identify major actions and steps which are taken by the Canadian government and industries for protecting the environment and society (employees mainly) from any explosion or incidents.
The above study clearly concluded that Yourway Energy Solutions (YES) Company focuses more on expanding and developing its business to a large extent. This report clearly analyzed organization situation and environment which reflected that YES is somewhere lacking in managing and controlling the practices of occupational health and wellness at the workplace.
Moreover, this study also helped in understanding the key trends related to health and wellness which organizations are adopting for retaining the existing employees and providing them a safer working environment.
This report also reviewed that adoption of the best practices and performance benchmark is very beneficial for YES (Yourway Energy Solutions) in concern to health and wellness. Overall, this report will help in developing an effective business plan which support YES human resource management in adoption of health and safety practices.
The recommendation to YES is that company should focus on developing a new strategic human resource plan in order to attract, retain the existing and new employees by providing them safe and secure environment within an organization.
The best development of strategic plan somewhere encourages and motivates the employees to perform best with full capability and capacity without having any burden or mental stress which resultant into an injury (Chadwick & Collins, 2015).
This recommendation will support the human resource manager to meet the risk and challenges associated with the employee turnover and engagement respectively.
The other recommendation which is provided to the YES is that to provide the timely training opportunity to the employees of an organization so that they learn new skills and knowledge and adapt the new changes efficiently. The best training practice somewhere also support the employee to deal with the mental stress and health issues efficiently (Modini et al., 2016).
On the other side, Brauer (2016) also stated that timely training and development of the employees is every important for the organization growth and development in developing competitive market. This recommendation of training is best strategic plan for human resource management to bring the reduction in turnover rate of an employee respectively.
The project structure is essential for implementing the plan in an effective manner. In this, the organization will follow the legislative requirements and follow all the rules and regulations that are necessary to provide a safety workplace environment to the organizational people (LaVito, 2018).
In addition to this, every department of Yourway Energy Solutions follow the rules and each employee need to follow the safety instruction to reduce the organizational risk. The project also considers the issue report where any employee can provide their feedback regarding the safety issues. In addition, timely meeting will also be held in the organisation for solving the safety issues.
Project deliverables
This part will be helpful for the organization in identifying alternative solution to reduce the risk areas for the workers and employees in Yourway Energy Solutions. The company includes different kinds of hazards regarding the human health and dangers from toxic gases. In addition to this, this project will provide safety from explosion or fire hazards (Ponds et al., 2018). At the same time, the environmental issues would also be resolved through this project such as it will help to reduce plant emissions and loss of containment related to the toxic substances.
Accountable / Responsible Resources
In this project, different employees of the organisation have their responsibilities such as Human resource, Safety equipment, Technical equipment, etc. In this, the human resources are responsible to make decisions, provide finance, and implement the decisions. In addition, safety equipment is another resource that must be used by workers or visitors. The technical equipment is also accountable resources to reduce the chances of issues like a fire alarm.
There are different types of risk which are associated with the implementation of new business plan i.e., strategic risk, financial risk, operational risk, political risk and technical risk and much more which affect the business success in implementation of new plan.
The key risks associated with implementation is identified, assessed and reviewed by the organization for developing an effective risk management strategy (Dollard & Bakker, 2010). The financial risk is major risk as new business plan requires a huge capital investment for brining a change in exiting business practices. This risk affects directly or indirectly on the success of the business.
On the other side, operational risk is also high risk which affects the effective implementation of new health and safety practices in YES as there are chances that employees don’t accept positively. This factor somewhere influences high because in industry, political support for economy is required more as this is related to economy environment and society protection from any pollution (Clement et al., 2015).
The political factor is also affecting negatively and creating a challenge for the organization to get a support from the political parties efficiently. However, these all identified risks somewhere creating issues in completion o the project of implementation on time.
For mitigating the risk, there is need to develop a proper mitigation plan which affect the implementation of developed plan respectively.
| Risk | Impact of risk | Likelihood | Resource requirements | Recommended actions | Timelines | Responsibilities |
| 1. Financial risk | High | Moderate | Financial manager | Accept the risk and focus on raising the funds for proper implementation plan | Before implementation of business plan | Financial manager and project manager (HR consultant) |
| 2. Technical risk | Low | Rare | Technical staff | Avoid this risk as this risk is dependable on the situation or treatment action | During and after starting an event | Technical and project manager |
| 3. Operational Risk | Medium | Moderate | Self- assessment and evaluation | Accept the risk with recommended action | Before or during the project implementation | HR manager and project manager |
| 4. Political risk | High | Rare | Internal and external environmental data | Accept or reduce the risk as there is chances of occurrence of risk | During the plan implementation | HR and project manager |
Business Case and return on investment
From the analysis of the cost, it can be determined that overall cost will be 121000 that are quite appropriate and will also be helpful for the firm to complete the project by managing the all issues.
Project measurement and metrics
There are different ways of the project measurements and in this, the cost, schedule, time, performance, stakeholders satisfaction are the tools of the measurement that are used by the project manager. It is because in an effective project, these are the major parameters that make a project successful and overcome the all issues in the project also.
In like manner, the metric in the project is also used by the project manager (Salleh et al., 2016). It is because the use of metric helps the firm to control quality, costs, improve and identify important industry trends. So, it can be determined that the use of project measurement and metrics are effective for the firm to make a successful project.
The project budget is planned as per availability or required resources:
| Year 1 | |
| Benefits | |
| Reduction in abseentism | 18000 |
| Reduction in accidents | 25000 |
| Improvement in work productivity | 80000 |
| Decrease in employee work stress | 60000 |
| Total benefits | 183000 |
| Costs | |
| Human resources | 6000 |
| Safety equipments | 90000 |
| Technical resources | 5000 |
| Intellectual property rights | 20000 |
| Total costs | 121000 |
| Return on Investment (ROI) | 51.24% |
Steps required for the approval of the business plan
There is set of steps which need to followed by the project manager i.e., HR manager who is responsible to bring changes in existing business practices. The steps are as follows:
Step 1: Developing a proper report
Step 2: Sending a report to executive team
Step 3: Executive team will analysis and assess new business plan
Step 4: Asking for feedback from executive team
Step 5: Following up feedback
Step6: At last, decision to implement the new business plan
Communication Plan
For communicating the occupational health and safety practices, YES required to focuses on adopting a best communication process which support the management team to communicate the changes in practices to every employee and workers of an organization.
For this, proper formal e-mail from the side of management is sent to the employees with clear vision and mission as well as with new business practice i.e., occupation health and safety practices (Moyce & Schenker, 2018). Apart from this, each department manager are also required to communicate the purpose behind the new business practice adoption to their subordinate employees so that no confusion or miscommunication gets mitigated.
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