Assignment Sample on Change Management and Leadership
Introduction
The organizational leaders specifically the project managers play a significant role in an organization. The most significant role of the leaders in the organization is to define the role of team members and guide them with great efficiency to conduct a specific project. Leadership can be considered as one of the most significant and strongest sources that help organizations to achieve the business objectives. In the hospitality industry effective leadership qualities are required for the managers, specifically the project managers to bring mutual respect in the workplace and to conduct the project successfully. Problem solving skills, good communication skills, innovation and creativity are the major interpersonal skills that are required for project managers in the hospitality industry to conduct the project effectively with efficient team members. The business and organizational leaders primarily emphasize on the value of customer service to achieve customer’s satisfaction.
Leadership plays significant roles in the hospitality sector in order to to carry our programs in an organized manner. The potential and capability of leaders are required for the successful completion of projects. On the other hand, various scholars’ papers contribute to the assessment of the several leadership approaches used by project management. In addition, various scholars prefer different types of leadership to project management. This task emphasizes the opinions of various scholars. This is useful for managing organizational tasks. At the end of this report in the final section, the best management style and the appropriate styles of leadership will be completed.
Summary review
| Themes | Citation | Supporting quotations | General comments |
| Impact of Leadership in hospitality industry | Dlamini et al. 2017 | “The hospitality industry relies heavily on human capital as a competitive advantage. Thus, for the industry’s vision to become a reality, its leadership relies on employees to execute strategic objectives to fulfil the industry’s goals. The employees’ knowledge, experience, skills, expertise, and the ability to collectively innovate, are key to the industry’s survival.”
Page: 1 |
In the hospitality industry leaders play a major role for increasing productivity and achieving customers’ satisfaction. The hospitality industry entirely depends on the human capital and utilizes it for increasing competitive advantage and to boost up the economy. The leaders in an organization define the vision of the company and motivate the employees to achieve the business objectives by using their skills and knowledge. The leaders play a vital role in the hospitality industry as it guides the employees and other staff and helps them to provide better service to the visitors. In addition, the leaders with their innovation and creativity skills, good communication skills and problem solving skills help the organization to achieve success in the competitive market. Leadership can be considered as the core component in the hospitality industry which helps the organization to increase profitability. With the help of leadership the organizations ensure their competitive advantage with the rival organizations. |
| Alheet et al. 2021 | “There are many factors that enhance the innovative work behavior of employees, but leadership was perceived as the most prominent situational factor that promotes the generation of such behavior among employees.so, leadership has often been suggested as one of the key stimulants that triggers such behavior. This is because a leader can create attitudes and conditions that evoke the innovative work behavior of their subordinates and thus reach desirable creative outcomes.”
Page: 2 |
In the hospitality industry the leaders have to communicate with people from different parts of the world and they have different requirements. Thus, the leaders must have innovative and creative skills with the help of which they can achieve the customer’s satisfaction for the company and help them to achieve organizational success. In addition, the attitudes and behaviour of leaders in the organization greatly influence the performance of employees. The positive and enthusiastic attitude of leaders motivates the employees and they can bring out the best performance from them. Currently, the hotel industry is facing numerous challenges due to the rise of advanced technology and digital marketing. The leaders must have proper knowledge of digital marketing and advanced technology which can help the organization to run business effectively. It has been found that the managers and project leaders help the company by providing a friendly and generous welcome to the visitors and help them to increase productivity. The leadership attributes allow the leaders to conduct the performance efficiently. | |
| Role of leaders in managing projects | Pretorius et al. 2018 | “Currently, many organisations experience challenges as a result of uncertainty, fast-changing environments, globalisation, and increasingly complex work tasks. In order to adapt to these challenges, a shift in leadership style may be needed. Traditionally, leadership has been seen as a vertical relationship. . For a number of decades, this vertical leadership model has been the principal one in the leadership field; but lately, shared and balanced leadership have gained importance, especially in the project management literature.”
Page: 1 |
The project managers in the hospitality industry develop their leadership skills for inspiring and motivating teams. The ‘human resource management process’ helps the leaders to develop an efficient team.
The paper also discusses that various factors influence the behavior of the organization and that a place on the other hand affects the reader’s style and role. Therefore, the project leaders have to guide their teammates who share common objectives in the organization to coordinate tasks and projects for the company. In the hospitality industry the project leaders make sure that the project is carried out successfully. They build a team, motivate them and take care of their requirements. This entire process helps to achieve success in projects. |
| Ali and Anwar, 2021 | “In an increasing number of hotels, hospitality is being used to improve productivity and care quality. The research was conducted in the hospitality industry, specifically in private hotels in Sulaymaniyah. The study looked at the perspective of change management in the hospitality industry, specifically in private hotels. However, due to an implementation difference: the gap between plan and execution, the hospitality industry has difficulty implementing reform initiatives.”
Page: 1 |
On the contrary of the previous article this article sheds light on the role of leaders for the development of employees which can be considered as the most important projects for the organizations. Project leaders improve their performance for the team and formulate team visions by trust and motivation.
The team members of the organization are often attracted by friendly and humble project leaders On the other hand; transformational leadership will succeed, along with a modest philosophy of leadership, in which workers are motivated at work. Also the humble leaders in any tough situation should not behave violently. During the process of projects the project leaders remain cool and do not de motivate, discourage and verbally abuse team members for the mistakes |
|
| Leadership traits required for projects in hospitality industry | Hassan et al. 2017 | “This study examined the extent to which project managers’ personality determines project success through the mediating mechanism of transformational leadership. The study indicated that Extraversion, Agreeableness, and Openness to Experience were direct positive predictors of project success, whereas transformational leadership acted as a mediator of these relations.”
page :1 |
In this article the author focuses on that leadership is important to managing the tasks and to reducing the issues of an organization. Transformational leadership is explained and how it works with managing projects. Project planning. The author utilizes a framework that predicts both the independent variables and the characteristics to better plan projects. The consequence of the transformative leadership benefits for the company and helps to increase competitive advantage. Transformational leadership can be considered as the most effective leadership style for conducting projects. The transformative leaders adapt this style to meet the requirements of the team members and it helps to successful completion of the group project in the organization. It is found that transformational leaders bring a collaborative approach which is essential for team performance. It helps them to provide better service to the visitors. In addition, with the help of this leadership style the project managers can empower the team members and they can bring out their creativity and innovative ideas for the projects. |
| Henkel et al. 2019 | “Project managers fulfill numerous roles to achieve completion of projects within the triple constraints of scope, time, and budget, as well as meeting the quality requirements of the project’s objectives and stakeholders’ expectations. To accomplish project completion success, project managers must have a good understanding of how to apply the tools and techniques of quality project management.”
Page: 2 |
On the contrary of the previous article, it focuses on the project managers who play a vital role for the successful competition of projects with behaviours and personality. Currently, the hospitality industry is trying to increase their productivity by improving their service quality. Thus, behaviour and attitudes of managers are required to be positive and enthusiastic. In addition, a good understanding of effective tools and techniques help to improve the quality of project management. This entails careful project preparation and proper project monitoring through management. On the other hand, leaders play a central role, while the other workers obey the leader with every word. The author has focused on that a project leader performs efficiently to inspire and encourage team members and to provide a response to reduce conflicts. | |
| Autocratic leadership in hospitality industry | Fouad, 2019 | “The autocratic style involves giving orders that employees are expected to implement without discussion; autocratic leaders tell their subordinates what to do. This style offers employees clear direction for their tasks, but it might lead managers to underestimate or overlook contributions from their teams. An autocratic approach is appropriate in a few circumstances; it could be beneficial when a business faces an emergency or when an urgent issue arises that requires quick action. Due to its deep roots in the hospitality industry, autocratic leadership represents the most common leadership style in this industry because of the industry’s unpredictable demands.”
page: 2 |
The different leadership styles help the project managers to conduct projects effectively. This article sheds light on the effectiveness of the autocratic leadership style for the hospitality industry. The autocratic leadership style involves giving command to the employees and team members and expected to implement the command without any discussion. It has been found that this leadership style offers the employees directions for their specific tasks in the projects. In the hospitality industry the project managers use this style when any urgent issues occur and quick action is required. In the hospitality industry the autocratic leadership style is required as the demands of the customers are unpredictable in this sector. |
| Khan, 2018 | “Travel, tourism, and hospitality industries are among the fastest growing communities around the globe. In order to increase profits and see results, companies taking advantage of this trend will need detailed plans on how to conduct the travel and hospitality side of their business. Moreover, there must be programs about training skills for employees and managers, because they are one of the main components in offering tourism products to tourists. To do so, appropriate leadership styles should take place within the organization. One of the major challenges for the employees and managers of hospitality organizations, which are increasingly operating international businesses, is to interact and effectively work with people from different cultural environments.”
Page: 2 |
On the contrary this article emphasizes on the importance of cross-cultural leadership style of the project managers in the tourism and hospitality industry. It is undeniable that the hospitality industry is one of the fastest growing industries across the world. Thus, it requires efficient leaders with effective leadership style for increasing profitability in the competitive market. In addition, in order to provide training to the employees, and to manage several programs the effective leadership style should be applied. It ensures better service to the customers and attain customers’ satisfaction. It also helps to increase employee satisfaction and reduce the rate of employee turnover in the industry. It has been found that this leadership style helps to manage and operate the international business as well. | |
| Importance of project success for hospitality industry | Munyeki and Were, 2017 | “Leadership is one of the most important and essential factors in good project management. It is more than simply managing people or projects: it is the art of affecting other team members‘behaviour in order to achieve the goals and accomplish the tasks successfully. However, quality leadership is important not only for an individual’s career pursuits, but is also significant because it influences the whole project process.”
Page: 2 |
Leadership can be considered as the most essential factors for project management in the hospitality industry. It can be said that flexibility of leaders is another key factor for the hotel industry as customers have different requirements and expectations from the organization and they have to be ready to encounter it. Thus, flexibility is required for successful completion of projects. Leadership is the art of influencing team members and bring out creative and innovative ideas from them for ensuring sustainable growth of the company.
The paper also discusses that various factors influence the behaviour of the organization and that a place on the other hand affects the reader’s style and role. The project leaders with effective personality traits help the organization to provide better service to the customers and help to increase profitability. In the competitive market project success brings competitive advantage help to increase productivity. |
| Rehman et al. 2020 | “A project manager’s role in changing environments is an intricate affair contributing a major role towards achieving objectives and successful completion. A project manager must accommodate the human dimension of its subordinates to unleash the technical expertise they hold, which are extremely crucial for project success. During the execution of a project, a manager has to work with some percentage of risk and uncertainty.” | On the contrary of the previous article this focuses on the behaviours of project managers which are effective for conducting successful projects in the hospitality industry. It is essential for project leaders to influence and motivate the team members. It helps to enhance productivity. It has been found that project leadership helps to build mutual trust and respect in the organizations and create a positive organizational culture. In the hospitality industry, it is essential to successful completion of projects as it directly connects with the customers and their requirements. The project management skills of the project managers help to complete the project successfully and enhance their productivity.
The authors clarified that coordination is the secret to finalizing the tasks in an organization. The team members interact with project managers and share their thoughts and innovative ideas for improving projects. With the effective framework the author describes the importance of project management and its success. |
Conclusion
From the above evaluation, it can be concluded by saying that, Leadership can be defined as the effective action of leading, guiding and motivating people in the organization to conduct a project and to achieve business objectives successfully. Leaders with their personality traits can influence and motivate the team members by setting a clear vision in front of them. In managing and conducting a project the leaders play a major role and it encompasses a variety of activities such as, planning, organizing, coordinating tasks, overseeing the projects, motivating the team members and making effective decisions for the successful completion of projects. This study highlights the importance of leadership for managing projects in the hospitality industry. Currently the hospitality industry is facing g numerous challenges across the globe. Thus, it is required to implement effective leadership style for managing project and provide better service to customers. Leadership enables staff to have common value and reduces uncertainty over team members’ tasks and work positions. Employees are known to be stressed when working in an organization, and a good management theory tends to minimize uncertainty and preserve a company’s working atmosphere.
A good philosophy of management will advise the workers prominently. It also improves coordination with workers on the effectiveness of the job. It gives the right decision on a daily basis. It gives an appropriate assessment on the basis of daily work and suggests further improvements. A philosophy of leadership improves executive commitment to achieve future targets. Moreover, it improves the organization’s attachment. A correct management approach creates barriers and restrictions on corporate activities and enhances the workers’ proper working atmosphere. This philosophy of leadership encourages team members to be motivated. The founders of the team often get assistance as a trainer and instructor in a transformative philosophy. In order to get the team members involved in the mission and organization, the boss still encourages workers. The leader avoids any kind of confusion about the progress of a project and answers the fundamental questions about the projects in the business.. Leadership is essential for improving employee potential and capabilities. In addition, it helps successfully improves accountability. With the help of different leadership styles the project managers are able to conduct the projects successfully with the efficient team members. It has been found that autocratic leadership is the most effective leadership style for the hospitality industry because of the unpredictable requirements of customers.
References
Ali, B.J. and Anwar, G., 2021. The mediation role of change management in employee development. Ali, BJ, & Anwar, G.(2021). The Mediation Role of Change Management in Employee Development. International Journal of English Literature and Social Sciences, 6(2), pp.361-374.
Dlamini, N.N.N., Garg, A.K. and Muchie, M., 2017. The impact of transformational leadership style on organisational commitment in the hospitality industry. African Journal of Hospitality, Tourism and Leisure, 6(3), pp.1-21.
Fouad, M., 2019. Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry. International Journal of Heritage, Tourism and Hospitality, 13(1), pp.1-12.
Hassan, M.M., Bashir, S. and Abbas, S.M., 2017. The impact of project managers’ personality on project success in NGOs: The mediating role of transformational leadership. Project Management Journal, 48(2), pp.74-87.
Henkel, T.G., Marion Jr, J.W. and Bourdeau, D.T., 2019. Project manager leadership behavior: Task-oriented versus relationship-oriented. Journal of Leadership Education, 18(2), p.1.
Khan, M.Y.H., 2018. Cross cultural leadership and the hospitality industry: A leadership style towards success in organizational goals in France. Hos Tour Manage Int, 1(4), pp.20-25.
Munyeki, N. and Were, S., 2017. Influence of transformational leadership on the performance of project based organizations: A case of International Livestock Research Institute. International Journal of Project Management, 1(3), pp.41-60.
Pretorius, S., Steyn, H. and Bond-Barnard, T.J., 2018. Leadership styles in projects: Current trends and future opportunities. South African Journal of Industrial Engineering, 29(3), pp.161-172.
Rehman, S.U., Shahzad, M., Farooq, M.S. and Javaid, M.U., 2020. Impact of leadership behavior of a project manager on his/her subordinate’s job-attitudes and job-outcomes. Asia Pacific Management Review, 25(1), pp.38-47.
Know more about UniqueSubmission’s other writing services:
