CIS102-6 Information Governance and Compliance Assignment Sample
Here’s the best sample of CIS102-6 Information Governance and Compliance Assignment, written by the expert.
Executive Summary
In light of the above discussion on the Information Governance strategy and systems adopted by Luton and High Town Hospital Trust, it can be concluded that the Hospital has developed an information governance system to balance any threats of information. This also helped them to deliver the benefits and proper management of the organization. The rules and processes developed from effective information governance for a business helps in providing an uniform and logical foundation for workers to manage data. It provides rules establishing guidelines for how businesses and their workers must manage electronically recorded data. The hospital needs to mitigate the risks facing their information governance system and implement effective strategies to alleviate them.
Introduction
Information governance is emerging as one of the most crucial aspects of management in any organization. This process includes an organization’s entire information strategy. Information governance manages and balances any threats of information and delivers the benefits to it. Information governance can also aid in operational transparency, legal compliance along with the reduction of legal discovery costs. The rules and processes developed from effective information governance for a business helps in providing an uniform and logical foundation for workers to manage data. It provides rules establishing guidelines for how businesses and their workers must manage electronically recorded data. Information governance can also help in improving the overall management of the organization with proper strategic planning and increased efficiency. Information governance and management is extremely crucial for hospitals and other organizations in the healthcare sector.
The present study analyzes the Information Governance Policy of Luton and High Town Hospital Trust. The Hospital Trust is an acute hospital under the NHS Foundation having the capacity of 350,000 beds. Luton and High Town Hospital Trust is situated in Bedfordshire, north Hertfordshire and Buckinghamshire. The hospital provides surgical and medical services to patients in need. This study provides an outline of the Information Governance Policy of the hospital and provides disaster recovery plans in mitigating challenges. This study also provides information security measures for efficient implementation of the policies within the organizational governance principles.
Outline of Information Governance Policy for Luton and High Town Hospital Trust
Information Governance Policy of Luton and High Town Hospital Trust have been developed with consideration and compliance of the policies and principles of NHS Foundation Trust, which is the parent body. The principles and values followed by NHS Foundation have also been reflected in the policies and principles of Luton and High Town Hospital Trust, of which provide optimal care to the patients along with safety and security if patients form the primary focus of the Trust over which the Information Governance Policy has been developed (Shabou, 2019).
Right to access information
The Information Governance Policy includes rules and regulations for patients and patient parties to access information. There are provisions within the Policy which provides the patients a right for having clear and full knowledge of the illness and diagnosis provided to the patient by the hospital. The patient must also have access to their records and be informed and prior consent must be obtained (Rabiei et al. 2019). The policy also provides for hospital authorities and staff to be trained properly in order to effectively communicate with patients with clarity and without any ambiguity.
Care of patients
The Policy also outlines the basic and extensive care requirements for patients entrusted under the Hospital’s care. The objective of the hospital is to develop a culture where staffs are properly trained and the resources are effectively organized, which impacts the overall performance and proper consideration of care to the patients. The policy provides for sharing and collaborating with proper information to provide resources and timely care to patients in need (Shepherd et al. 2019).
Data breaches
The Policy provides stringent rules for data breaches of any sensitive information. The policy provides for a holistic and exhaustive infrastructure to prevent any breath of patient or other sensitive hospital information which can potentially harm the operation and processes of the organization along with infringing rights of individuals (Cunningham et al. 2017). The Information Governance Policy provides guidelines for ensuring effective implementation and integration in the interest of the organization.
Public health
Public health has been put on the forefront in developing this policy of information governance within the Luton and High Town Hospital Trust. Public health benefits can be the basic foundation on which the hospital performs. The policy provides for staff to be properly trained in handling emergencies and undertake proper procedures to manage and care for patients. The healthcare professionals and other staff are also protected by this Policy (Morris et al. 2021).
Education and training
Proper education and training of the healthcare professionals and other staff has been provided within this Policy. Conducting regular training for improving the knowledge and practical skills of these professionals, along with training to handle and communicate with patients is to be provided within these training modules (Tracy et al. 2019). The policy also states that proper knowledge and training of the regulations and policies that the organization and these professionals are required to follow must be also included in these training modules.
Data management
Effective data management has also been provided within the regulations and rules of this Policy. A legal framework has been set up to provide proper protection and management rules preventing misuse of data. It is extremely essential for healthcare organizations to have access to proper information about the patients as well as updated knowledge for providing effective medical service and care. The provisions laying down data management policies provide holistic information promoting patient interest (Scobie and Castle-Clarke, 2019). Data thus received must also be verified and scrutinized to optimal usage of information.
System regulation
Regulating and implementing the system and policies is a huge task which has been covered by the policy, ensuring effective implementation of the policy in practical scenarios. Proper research has been made for this purpose to ensure a smooth and seamless transition process along with addition of comprehensive value to enhance the overall performance of the organization (Bradley, Lawrence and Carder, 2018). The provisions under Care Quality Commission presents an opportunity for all the stakeholders of the organization to enhance their overall system and regulate proper information to improve their overall service quality.
Leadership
Leadership is an extremely important aspect of any organization. Implementing effective leadership and management skills helps any organization enhance their performance. Along with this, it is also important that the leaders employ effective and informed strategic processes to improve the overall processes and functioning of the organization. It is essential for healthcare organizations to engage adept leaders and managers to effectively handle and organize the functions of the organization processes (Goff et al. 2021). The policy has several provisions relating to effective leadership principles and attitudes. Along with this the policy also provides guidelines for managers to employ strategies for proper management and governance of information.
Technology integration
Technology integration is another crucial aspect of managing any organization. Proper and secure technology equipment has been adopted by the organization to aid in proper and effective administration of resources. This is essentially important for healthcare organizations, to provide effective services to patients. The Information Governance Policy of Luton and High Town Hospital Trust have enshrined principles for effective management and handling of technology (Thompson et al. 2017). This also helps the organization to improve their overall performance and effectiveness, and in providing optimal care to patients in need. Integration of technology also comes with the responsibility and challenges for maintaining confidentiality and preventing data breach of any kind. The Information Governance Policy provides guidelines for ensuring effective implementation and integration in the interest of the organization.
Information security incident response and disaster recovery plan
Information security systems and disaster recovery plans have been emerging as an essential consideration in the development of a comprehensive model for information governance and management in any organization. Medical and healthcare professionals have also applied these systems into their practice to improve their overall efficiency and in ensuring proper delivery of care with timely diagnosis and treatment. Maintaining sensitive medical records has become more accessible due to integration of electronics and technology. Digital and electronic healthcare systems have developed in recent years to promote accessibility and proper use of medical information in the interest of delivering proper care and treatment to patients (Rimmer, 2020).
It is important for healthcare organizations to have an effective incident response plan along with a disaster recovery plan. The NHS Foundation has seen in the previous years, facing various scandals. In the case of a security breach, an incident response plan ensures that the appropriate individuals and processes are in place to successfully deal with the situation. An effective incident response plan allows for a focused reaction to contain and eliminate any risk. It is essential to determine the most sensitive data and to create a backup in a distant place is the first step in a successful incident response (Kotouza et al. 2021). Backups of the most important data systems must be prioritized. The organization must set up a backup strategy in place in addition to backing up the data until essential systems and services are restored. Employees must understand their duties and know how to carry them out in the event of effective recovery of cyber incidents.
Disaster recovery systems are also extremely crucial for any organization. An effective disaster recovery strategy starts with a mechanism to quickly reproduce and restore the important apps, documents, and data. In case of an incident, it is important to restore access to the lost data, for a shorter outage and minimum damage. Disaster recovery plans, like incident response plans, explain without any ambiguity for the workers and recovery teams to act in the event of a disaster. Disaster recovery plans should also consist of recovery procedures for minimal loss.
Luton and High Town Hospital Trust follows an information security incident response and disaster recovery plan which is highly influenced and aligned to that of incident response and recovery systems of NHS Foundation Trust. The organization has also developed a strategic plan for effective implementation and development of these systems. It is essential for healthcare organizations to have proper and effective systems for protection of sensitive data and prevent any loss and misuse of essential and confidential data. Developing a comprehensive Information Security Policy also helps in the overall management and handling of data and in the operations and deliverance of service of the hospital. It is also important to bring a change in the organizational culture and engagement of trained professionals to ensure proper implementation and adoption of these security systems (Makin and Groves, 2020).
Mission-critical information
There are several criteria which must be covered in any information security system. These considerations play an essential role in the development and enhancement of operating systems within the organization. In a healthcare organization, all kinds of information are not created for an equal level of protection. Certain data, referred to as mission-critical information, is more important and crucial to the functioning and operation of the organization. The failure to efficiently restore mission-critical data after it has been lost or corrupted might make it difficult for a healthcare organization to quickly recover and restore regular operations along with posing a hindrance in the successful delivery of service and care to the patients in need. Any business impact assessment must be undertaken as an aspect of disaster recovery strategy to determine the key mission-critical information and applications. In case of any incident of loss or outrage of data systems, these mission-critical information must be given top priority during the data backup process (Gosling et al. 2019). Mission-critical data and applications must be primarily recovered during any event of data loss. This information is specific and changes in importance with accordance to the organizational principles and objectives. Luton and High Town Hospital Trust has developed an information security system complying and giving primary importance to mission-critical data.
Data backup plan
Developing an effective data backup plan is also an important disaster recovery strategy which can significantly help in the restoration and recovery processes of data. These plans help in specifying the data and medical information that needs to be restored with consideration of the level and importance of such information. The backup plan also provides the necessity of storing necessary information along with the duration period for backing up this critical data. There is an urgent need in Luton and High Town Hospital to expand their storage capacity. This will ensure the hospital can backup essential and mission-critical information without any hindrance due to limited storage capacity and inefficient use of tools and technologies. Mission-critical information must be updated and backed up in a regular manner to prevent any loss or damage due to outage or loss of this data (Roberts et al. 2020). These data have the optimum impact on the functioning and processes of the organization. Luton and High Town Hospital Trust needs to improve their implementation of these data backup systems.
Regulatory Compliance
Regulatory compliance is another factor that any organization implementing information security systems must ensure. It is extremely crucial for healthcare organizations to engage effective systems for effective deliverance of service and protection of patients entrusted under their care. It is essential for organizations to manage their information and mission-critical information relating to patients and ensure proper privacy compliance. The provision for a holistic and exhaustive infrastructure to prevent any breath of patient or other sensitive hospital information which can potentially harm the operation and processes of the organization along with infringing rights of individuals is essential. A legal framework ensures that patients are provided proper protection along with other management rules preventing misuse of data. It is extremely essential for healthcare organizations to have access to proper information about the patients as well as updated knowledge for providing effective medical service and care. According to Plachkinova and Maurer (2018), if the organization fails to provide essential protection against data breach to any patient, they are liable to be penalized under healthcare regulations. The data recovery systems that any organization adopts must also include considerations following compliance with local laws and regulations. The Luton and High Town Hospital has adopted a data recovery plan which includes and ensures effective data recovery of essential information along with other mission-critical information to provide effective protection to the patients.
Disaster recovery solution
Disaster recovery systems are also extremely crucial. An effective disaster recovery strategy starts with a mechanism to quickly reproduce and restore mission-critical information. In case of an incident, it is important to restore access to the lost data, for a shorter outage and minimum damage (Kaila and Nyman, 2018). Luton and High Town Hospital has adopted the implementation of both physical data servers and virtual servers to have optimum coverage and recovery options of essential data.
Risk management plan
Key risks associated
For every healthcare sector, risk management is very crucial to delivering proper patient care. Thus, healthcare organizational sectors must identify the key risk issue in their organization to improve them so that they can deliver proper patient care. There are some common risks that every hospital faces in healthcare organizational sectors. However, the risks that are faced by the Luton healthcare sectors are;
Firstly, patient rights: To safeguard patients rights is the responsibility of every healthcare organization, therefore, it can be comprehended that this is a major risk factor for healthcare organizations. However, Luton hospital faced this risk in the present situation.
Secondly, the medical condition of patients: Taking proper medical care of the patients is one of the prime and core responsibilities of every healthcare sector. However, in recent times Luton hospital is facing this risk factor in their healthcare organizations.
Third and most crucial risk that every organization faces in their healthcare organizational sector is privacy and confidentiality of the patient. Every healthcare organization must keep the information and data regarding their patients confidential else it can affect the reputation of the organization and also can affect the patient. However, Luton hospital is facing this issue at present time.
Fourthly, the healthcare organization can have environmental safety issues. In the opinion of Wijaya (2021), it can be comprehended that medical safety is crucial for healthcare organizations therefore, every healthcare organization should take proper measures regarding disposal of medical waste and taking care of the environment in their healthcare sector. However, in recent times Luton is facing issues in their healthcare organization, it can be comprehended that Luton is facing issues in managing waste disposal management. The medical environment of Luton hospital is lacking in maintaining its environmental safety management.
Fifthly, the issue that the healthcare sector can face in their healthcare organization is staffing and human resources management. Lack of staff can create a huge issue for the healthcare organizational sectors that can create huge problems for the healthcare organization to deliver proper patient care to the people. According to Sun and Medaglia (2019), lack of staff or healthcare professionals cannot provide rapid treatment to the patients thus; it can affect the reputation of the organization and also can affect patient care. However, it can be comprehended that Luton hospital is lacking in staff management and therefore, it is creating a huge problem for the healthcare organization. It is also affecting the reputation of the Luton hospital as they are failing in delivering the finest patient care to the citizens of the United Kingdom. Therefore, it can be comprehended Luton is facing this risk management issue and thus its needs to be resolved. In addition to this, the sixth risk management that every organization is facing is infection prevention and management issues. Every organization must have proper measures that can help them in measuring and controlling the infection in their healthcare organizational sector. It can help the healthcare organization in the prevention of any infection. However, it can be comprehended that at present time Luton hospital is lacking in infection prevention risk management in their healthcare organization. Therefore, it is very important for the Luton hospital to take proper measures to prevent any infection from spreading. In the opinion of Leithy et al. (2021), it is very crucial for a healthcare organization to identify the key issue of risk management and every hospital must implement strategies that can resolve their key risk management so that they can deliver the finest patient care to the people. Based on the healthcare structure and complexity of the organization the healthcare sector can have various issues and risk management, such as traditional incident, inspection, and consultant and also the review report. All of this can help healthcare organizations to identify the key issues in their healthcare organization. However, some of the time there is environmental resource management that assists the healthcare organization in their risk management.
Mitigation
Mitigation is the factor or action that prohibits any incident towards harming any patients in the hospital. In the opinion of Dias et al. (2021), every healthcare organization sector must implement a few strategies in their healthcare structure that can assist them in proper risk management. If every organization has proper risk management techniques in their management structure it can help them in delivering quality treatment to the patients and that can improve their reputation as well. Furthermore, mitigation risk management can also help health care organizations to keep their patients safe and can deliver the finest treatment to them. Moreover, mitigation helps the healthcare sector eliminate risk completely from their organization and to have a positive outcome. According to Zakaria et al. (2019), every healthcare organizational sector must adopt a few strategies and plans in risk management that can benefit the organization in risk management and delivering the finest patient care to the people.
Thus, there is quite a few mitigation risk management that the Luton healthcare sector must implement in their healthcare organization structure. Firstly to mitigate the patient rights Lurton hospital must link their policy to their mitigate risk management in their organization. Luton must provide a safer system for their patients. It can assist Luton hospital in preventing risk management of patient rights in their organization. In the opinion of Martin et al. (2017), it can be comprehended that if they take proper care of their patients and also if they can deliver the finest patient care to the people the healthcare sectors can prevent patients from facing the right risks. Furthermore, Luton hospital must educate its employees and staff so that they can take proper medical care of the patients. According to Coventry and Branley (2018), educating the employees and the staff in the healthcare sector can actually benefit the healthcare organization in delivering order healthcare to the public. In addition to this Luton hospital must also implement practicing proper communication inside their department. As studied by Chiarini Opoku and Vagnoni (2017), having proper communication can help the employees and in better understanding of the patient problem and also assist them.
Luton hospital must keep a proper electronic record in their department that can assist the employees and also the healthcare professionals in better understanding of the patient healthcare issue thus, they can deliver proper treatment to them. In the opinion of Kaur and Mann (2017), communication can create transparency in the healthcare management sector that can help the healthcare organization in delivering proper treatment to the patient. Furthermore, to prevent staffing and human resource management the Luton healthcare organization can implement more staff in their organization. They must recruit more employees in their healthcare organization so that the healthcare organization never lacks in staffing management. Thus, having proper staffing in their healthcare organizations can improve the Luton hospital in delivering proper patient care to more people more rapidly. Moreover, to prevent the environmental safety issue Luton hospital must have proper management who can look after the environment of the hospital and also can look after the waste management disposal and also can clean and clear the environment inside the hospital. According to Alhashmi, Salloum and Mhamdi (2019), having a proper environment inside the healthcare organization can also benefit patient safety in the hospital. In addition to this Luton, hospitals must also implement proper safety measures in their healthcare organization so that they can maintain patient safety and care for the public. Luton hospital must also take some proper measures in implementing proper risk management in their hospital. In addition to this Luton, the hospital must also take their policy online so that the maximum people can understand about the policy and can get to know about the organization. Luton hospital must also implement new technology and update its policy in order to safeguard and protect the privacy of patient information. In order to safeguard patient information and data, Luton healthcare organizations must implement cyber security into their organizational structure.
Information security roadmap
Information is crucial for the healthcare organization; it assists the healthcare professionals in delivering proper patient care to the public by analysing the information that is provided to them. In the opinion of Shaheen (2021), it can be comprehended that it is vital for healthcare organizations to safeguard the information that is provided to them by the patient. Every healthcare organization must protect the patient’s information else it can create a breach of trust. Therefore, information security helps the organization in protecting the information and not giving access to unauthorized sources. It also helps the organization in also protecting the patient information and complying with the regulations. However, information security helps the organization in protecting the privacy and security of the healthcare sector. In the opinion of Melon and Hernandez (2020), information security helps the organization by providing cyber security. According to Abouzakhar, Jones and Angelopoulou (2017), it can be comprehended that over many years cybersecurity played an important role in the healthcare sector. The NHS also implemented cyber security in their healthcare organizational sectors to protect the cyber security in their healthcare department. Thus it can help the healthcare organization in protecting the information and data that are provided by the patients. Furthermore, it also helps the healthcare organization in managing the level of risk and also protects the organization from breach of trust. Thus, cyber security can help the healthcare organization in protecting the privacy of the patients and help them to keep the data and information confidential. However, online measurement tool kits help healthcare organizations in measuring and evaluating their performance. Furthermore, it also helps the healthcare organization in understanding and evaluating its drawbacks. Thus they can improve their healthcare organization in order to deliver finest patient care to the public. However, to have proper cyber security Luton hospital must enable antivirus software in their devices. Moreover, the antivirus can also protect the devices that healthcare professionals use from malware attacks. Furthermore, it also helps the healthcare organization in the disaster recovery system. This helps the healthcare organization to rebound from the unexpected. In the opinion of Oderanti and Li (2018), there are many healthcare organizations that have adopted cyber security in their healthcare organization in order to protect the data and information that are provided by the patients. In recent times it can be seen that the NHS has adopted digital services so that they can deliver social care to a maximum of patients. Thus, to implement cyber security in healthcare Luton hospital must implement data use control in their organizational sector to protect the privacy of the patient.
Technical measures to be implemented to improve the security and governance for their sites
The technical measure that needs to be implemented in the Luton hospital to improve their security management and also their governance are firstly they need to implement cyber security in their healthcare organizational sectors. Cyber security can help healthcare organizations in protecting the information and data of the patients. Furthermore, it also helps the healthcare organization to keep the information that is provided by the patient more private and reduce the risk of breach of trust. Therefore, to implement that Luton hospital must train its employees in accepting and adopting cyber security technology. In the opinion of Burke et al. (2019), Luton healthcare sectors must implement email security in a healthcare organization that can limit the unwanted and unauthorized access of the people. Furthermore, Luton healthcare organizations can implement staff awareness training in their healthcare organization. Staff awareness training can help the healthcare organization to improve their staff and employees so that they are able to provide treatment to the patients and assist them in a better way. It also helps the organization in improving the skills that their staff already possesses.
In addition to this, Luton hospital must implement priority risk assessment in their healthcare organization. In the opinion of Abraham, Chatterjee and Sims (2019), priority risk management can help the healthcare organization in preventing damage and breach of trust. However, Luton hospital can conduct risk management in their healthcare organization by the following guideline which is outlined by the international standard information security management. Furthermore, Luton hospital must also regularly review its policy and procedure. According to Vuong et al. (2019), regularly reviewing their policy and procedure can assist the healthcare organization in establishing data for the hospital management which can later help them improve. In addition to this, Luton hospital must implement an encrypted payment card method in its hospital management. According to Vijai and Wisetsri (2021), Luton hospital must implement network motoring and firewall in order to implement proper cyber security. Cyber security can help healthcare organizations in maintaining their information and data and protect them from unauthorized uses. Furthermore, Luton hospital must implement the assets and improve their healthcare organization by implementing strategies. However, Luton hospital must also have hoteliers that can help the organization in developing strategies for managing revenue from all the data that they gather from various sources from all the data and information that are found on various sites.
Furthermore, Lurton hospital must implement artificial intelligence in its technology and governance. Artificial intelligence can also help the organization in better understanding the health related issues and problems the patient is suffering from. This software can also help the healthcare organization in reducing more effectiveness in patient care. Furthermore, it can also help the healthcare organization to analyze and understand the clinical document. Moreover, it can also help the healthcare organization in reducing operational costs and also help the healthcare organization in medical radiology. However, sometimes it is important for healthcare professionals to have a brief understanding of the medical study. Artificial intelligence can help healthcare professionals in understanding and delivering proper medical studies and medical radiology. Furthermore, artificial intelligence can also help healthcare organizations to diagnose any disease more deeply. Therefore, it can benefit the Luton hospital in delivering the finest healthcare treatment to the patients. In the opinion of Heath-Kelly and Strausz (2019), it can be comprehended that artificial intelligence can help the healthcare organization in diagnosing the disease more vividly and more deeply that can help the healthcare professionals in treating patients more effectively. However, healthcare organizations also help healthcare professionals in analyzing the data and automatically administrative tasks.
Conclusions
Based on findings and discussions in this research, it can be summarized that Luton hospital has a highly effective information system and governance procedure that has resulted in a high quality oriented patient care. However, Lurton hospital must also implement endpoint security in their healthcare organization to protect devices that they use in their organization. Lutron hospital must also implement the encrypted data rest in their healthcare organization as well in order to meet the patient’s expectations and safeguard their data and privacy. They must also conduct regular risk management in their healthcare organization and also restrict the access of data of their patients to others. They must implement data usage control in their healthcare organization. Moreover, Luton hospital must mitigate the connected device risk to protect the devices that they use in their healthcare organization. If Luton healthcare organization is successfully able to implement this then they can reduce all the risks and issues that they are facing in their organization at the present time.
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