COMM 2011 Therapeutic Communication and Culture Assignment Sample
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Introduction
This paper discusses the Islam culture in regards to study about the impact of this culture over the health care service practice. In addition to this, the Islam culture is considered as the second-largest religious group (Gökariksel & McLarney, 2010). This group is racially and ethnically diverse. Islamic group also follows five pillars/ components in their day to day life. It includes belief in one God, belief in prophets and follows only four original Holy Scriptures etc. Other than that, Islamic cultured people also use the proper etiquettes and well postures in their greeting which indicates their positive behavior towards the humanity. Afterwards, the study will define the impact of such components on the health care setting and therapeutic communication which is wide used by Nurses in their nursing practices. Thus, this study gives the detailed understanding of the Islamic religion and its influence over the therapeutic communication under the heath care practices.
Discussion
Islamic Culture
Islamic culture is a rapid expansion of Arab culture. It is followed by Muslims and it includes all the practices which are developed under the Islam. Likewise, Qur’anic is the practices in which Muslim follows (Salat) prayers. At the same time, there are variations in the Islamic beliefs in different cultures and traditions (Vargas-Hernández et al., 2010). However, variations exist in the language also as different cultured people use a different language such as Arabic, Persian, Turkish and indo-Islamic etc.
In addition to this, Islam cultural people use the star and Crescent symbol. It indicates the sign of fertility related to life and death. It is also considered as a popular symbol in the different cultural group.
Based on this study, it can be stated that Islam culture includes various sub-cultures in which people follow different arts, calligraphy to indicate their living standards. Similarly, they also use more bright colors and focus more on interior space of building rather than exterior (Rinke & Röder, 2011). Thus, it clearly reflects that Arabic culture has several facets which are commonly follows by the Muslim people in different areas.
Components of Islamic culture
There are different components that Islamic cultural group extensively undertakes in their regular practices. The components explain through understanding the behavior, beliefs, values, and symbols etc.
Behaviour: under the Islamic culture, Muslims are very specific about the showing respect for elders. Likewise, in behavioral aspects, it is expected to the Muslims to maintain the certain type of decorum. For instances, Muslims used to greet the elders from their first name or their last name instead of addressing with Mr, Mrs or miss (Campbell et al., 2011). Similarly, they also use the As-salāmu ʿalaykum as a greeting that means “peace be upon you”. This greeting pattern is a standard solution among Muslims.
Beliefs: Islamic group beliefs in one God i.e. Allah for which custom is performed at home, during travel and in mosque etc. Muslims also believes that the Islam is the continuation and culmination of Judaism and Christianity.
Values: Muslims in their cultural values include different festivals and marriages pattern. A festival includes Eid ul-fitr, eid ul-adha etc is the classical example of the religion of Muslims and it rooted deeply in their value system (Alrubaiee & Alkaa’ida, 2011). The bonding of two souls is considered legal bond under the holy matrimony. Muslims also concentrates more on abstract, decorative and floral designs to represent their Islamic art and architecture.
Symbols: Symbol is the important component in Islamic group in regards to shows their value, customs, and traditions etc. Islamic group follows star and Crescent symbol which spread happiness and peace.
Impact of cultural components in a communication with health care setting
There is the significant impact of Islamic culture components in the implementation of healthcare care setting. However, during hospitalization, Islamic patients always pursue modesty and privacy in their treatment. For example, they should be cared by the nurse of the same gender and it is largely applicable especially for the maternity and Gynaecological care (Byng, 2010). In case of gender particular care is not possible then only it is important to join by any female staff member.
Other than that, Islamic group also belief in not expose of their body to doctor so in regards to this, it is required for the health care professional to take permission before uncovering any part of the body. At the same time, touch or shaking hands is also prohibited between members of opposite sex like nurse and family member of the patient. Thus through this practices, it can be stated that these cultural components restrict health care sector communication in regards to properly address the patient health-related problems (Mahmud & Swami, 2010). Moreover, eye contact is also considered as an issue during healthcare encounters. It is found that eye contact with the male patient is not considered as modest in the value system of the Islamic religion. Based on this, it is found that such practices create the adverse effect in the communication of nursing practices in regards to serve well to patients.
Cultural components influence over the client views and selection of health care service
Islamic culture components have a deep effect on the client view while selecting the health care services (Sue & Sue, 2012). Similarly, Muslim women have belief or perception might affect the practices of nursing as they believe to not take treatment from the male staff even they also do not easily allow to operate their body. This affects their decision to select the health care services. In the same concern, Muslims women’s prefer to that nursing service in which female staff functions the entire operation of the hospital.
Furthermore, Islamic cultural also look for the respect modesty and privacy in the nursing practice. This influences the selection of hospital and it impacts the health care negatively due to the involvement of poor communication which becomes the biggest barrier for the doctor to freely discuss the problem of the female patient (Kazdin & Blase, 2011). It influences the service quality of the doctor. At the same time, Islamic cultural does not to conduct the proper flow of communication between the staff and patient. “Do not touch” practices also affect the health care service in regards to not able to understand the patient actual problem which he/ she face and without recognizing the problem, it becomes quite difficult for the operator to treat the patients in an effective manner.
Cultural components impact on the therapeutic communication practices
Islamic cultural components like wear Hijab effects the communication network of health care department. For example, generally Muslim women in orientation do not allow to uncovering their whole body except the face, hand, and feet. So in that case, service provider face problem to directly communicate with the patient because of Hijab over their body (Rosenberg & Gallo-Silver, 2011).
At the same time, communication problem is also occurring in the case of Immigrant. Likewise, it is identified that many migrate Muslims may face problem-related to language. Therefore convey proper test procedure and treatment to patient face to face takes high time to the doctor. In that case, there is need to hire the language experts.
The concept of social distance is also creating the problem for the health care staff members to contact face-to-face with the Muslim women’s. Direct contact makes women’s uncomfortable as they prefer to have their own space (Sherko et al., 2013). Thus, through this exercise, it is found that with the existence of such restrictions, it becomes quite difficult for the health care staff to efficiently implement their nursing practice.
Two additional resources related to heath care setting
In regards to health care setting, it is suggested that doctors should use the existing cultural specific community resources. It means that service provider needs to gain proper understanding of the culture and its components in order to avoid communication gap between service provider and patients. For this, health care setter should conduct research about the actions of Islamic culture so that nursing practice would be providing effectively to the Muslim group members (McCarthy, 2017).
Other than that, health care setter should use those instruments or resources which provide support to treat the Muslims women’s properly without making them uncomfortable. Likewise, the hospital could provide Muslims women’s gown if treatment may not possible with Hijab (Healey et al., 2017). At the same time, the hospital could appoint the female staff with every male staff in order to treat the Muslim women in a proper manner. Thus, both practices will help the health care setter to successfully communicate with Islamic cultural group.
Conclusion
From the above discussion, it is concluded that health care sector faces various difficulties in treat the Islamic group especially Muslim females due to the involvement of various components such as Hijab that does not allow the therapeutic communication practices. This impacts the nursing practices negatively in regards to serve well to Islamic patients.
References
Alrubaiee, L., & Alkaa’ida, F. (2011). The mediating effect of patient satisfaction in the patients’ perceptions of healthcare quality–patient trust relationship. International Journal of Marketing Studies, 3(1), 103.
Byng, M. D. (2010). Symbolically Muslim: media, hijab, and the West. Critical Sociology, 36(1), 109-129.
Campbell, A., Sullivan, M., Sherman, R., & Magee, W. P. (2011). The medical mission and modern cultural competency training. Journal of the American College of Surgeons, 212(1), 124-129.
Gökariksel, B., & McLarney, E. (2010). Muslim women, consumer capitalism, and the Islamic culture industry. Journal of Middle East Women’s Studies, 6(3), 1-18.
Healey, J., Hopkins, C., McClimens, A., & Peplow, D. (2017). The potential therapeutic benefits of reading poetry to nursing home residents: the road less traveled?. Journal of Poetry Therapy, 1-13.
Kazdin, A. E., & Blase, S. L. (2011). Rebooting psychotherapy research and practice to reduce the burden of mental illness. Perspectives on psychological science, 6(1), 21-37.
Mahmud, Y., & Swami, V. (2010). The influence of the hijab (Islamic head-cover) on perceptions of women’s attractiveness and intelligence. Body Image, 7(1), 90-93.
McCarthy, B. (2017). Communication and Interpersonal Competencies for Undergraduate Nursing Students. Millenium-Journal of Education, Technologies, and Health, 2(3), 25-28.
Rinke, E. M., & Röder, M. (2011). The Arab Spring| media ecologies, communication culture, and temporal-spatial unfolding: Three components in a communication model of the Egyptian regime change. International Journal of Communication, 5, 13.
Sherko, E., Sotiri, E., & Lika, E. (2013). Therapeutic communication. JAHR, 4(7), 457-466.
Sue, D. W., & Sue, D. (2012). Counseling the culturally diverse: Theory and practice. John Wiley & Sons.
Vargas-Hernández, J. G., Noruzi, M. R., & Sariolghalam, N. (2010). An exploration of the affects of islamic culture on entrepreneurial behaviors in muslim countries. Asian Social Science, 6(5), 120.
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