Element 010 Management Report Assignment Sample
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Executive summary
The current report deals with the notion of change management process within my current organisation. Based on the findings, it can be evaluated that managing change is important within an organisation domain and currently my organisation has implemented a four step change management model that includes ‘why’, ‘what’, ‘who’, ‘how’. This model highly resembles the ADKAR model of change and Lewin’s Change Management Theory. However, considering this notion, values provided by Kotter’s 8 step model of change have been suggested in the current study. Besides being a leader, I am highly efficient in the areas of decision-making and communication. This helps me to execute my leadership duties properly, and low expertise in certain areas of leadership can be harmful for me in the future and can prevent me from accomplishing organisational goals. In this respect, the report below has developed a plan of personal leadership development that will be assisting me in my future leadership duty. A detailed analysis of the stated instances has been presented in the report.
Introduction
The process of change management is considered to be highly important within a business organisation as it helps in meeting the changing needs of the customers and satisfy them. Proper change management process also helps in bringing innovative values within the company that further helps in increasing business position. The current report will be analysing the recent process of change management undergone in my workplace further will state the effectiveness of my leadership. In addition to this, the current report will also be producing recommendations based on improving the process of change management and the development of personal leadership.
Findings and analysis
Recent change management process in my organisation
I work in a technological firm that deals with the management and creation of innovative software to different IT firms within the market. Besides, my organisation also deals with providing IT solutions to clients and helps them to accomplish targeted growth with creative and innovative values within the products and services. As my workplace deals with innovative solutions to IT firms, therefore, the process of change management is considered to be highly important. It is because, as per Goyal and Patwardhan (2018), the process of change management enables a firm to adapt to the changing needs of the customers and provide them with the desired solutions. Besides, the proper process of change management also helps in performing the desired tasks effectively and reaching targeted goals. However, considering the operations that are being undergone within my workplace, the organisation implemented a change management process for the effective performance of operations with the changing needs of the customers.
Change management process that has been recently implemented within my workplace mainly deals with four phases including ‘why’, ‘what’, ‘who’, ‘how’. The first phase deals with the need for the change within the organisation while the second phase mainly deals with the vision for the change within the domain. Besides, the third stage deals with the stakeholders that are impacted through the notion of change and lastly the fourth face deals with the execution of the change that has been planned. The current change management process highly resembles the ADKAR model of change. As per Sulistiyani et al. (2020), the ADKAR model indicates five stages including awareness, desires, knowledge, ability, and reinforcement.
This helps in a detailed understanding of the change management process and helps in the process of its execution. In addition to this, the current process of change management is also effective in creating less or no impact on the current operations of the organisation as suggested by Lewin’s Change Management Theory. As per Kimhi and Oliel (2019), Lewin’s Change Management Theory, changes within an organisation deals with three stages that are unfrozen, change, and refreeze. As this theory creates no impact on organisational operation through the aspects of freezing; therefore, the current process adopted within my workplace also does not create any impact on organisational operations through high awareness of the process among the stakeholders. Henceforth, the current process of change management adopted within my workplace is effective in managing change and enhancing business operations.
Critical reflection on leadership effectiveness
Executing leadership duties within an organisation is considered to be highly important as it plays the role of guiding team members to execute targeted goals with desired expectations. According to Shaikh (2020), leadership is also considered to be important within an organisation as it helps in creating a better understanding of the targeted goals that further influence organisational operations positively. Being a leader, I am highly effective in the process of decision-making. As illustrated by the thoughts of Bashori et al. (2020), effective decision-making skills, helps an organisation to take the right decision at the right time that benefits the organisation in long run. In this respect, as I am effective in the skills of decision making, therefore, I guide my team members well in taking any decisions and ensure high benefits of business through it.
For instance, in a situation when my team members were allocated with the duty of choosing between two software I was successful in guiding those to choose the right software that reflected my skills of decision making. Besides, this scenario also reflects the efficiency of communication present within me. It is because as per Laig and Abocejo (2021), for effective decision making the team leader needs to communicate with the team members properly so that he or she can be clear regarding the perceived notion. In this respect, proper communication also helps in clearing any doubts present among the team members.
Recommendations
Improvement in change management process
Based on the current scenario it can be observed that my organisation has implemented a Change management process that includes four phases and resembles the ADKAR Change management model and Lewin’s Change Management Theory. It is because, the current process of Change management process deals with the notion of the need for change, the vision of the change, stakeholders impacted through the change and the process of executing the change. Following the current process of change management adopted by my organisation, it can be recommended that implementing the values provided by Kotter’s 8 step model of change can be effective for my organisation to manage the process of change more effectively. It is because, as per PonceVega and Williams (2021), Kotter’s 8 step model of change includes creating urgency sense, building a proper coalition, developing vision, communicating vision, removing different obstacles, generating different short-term wins, building on the generated wins and embedding changes within the organisational culture.
However, implementing the values provided by Kotter’s 8 step model of change in my organisation will be effective in creating a strong plan for managing change within the organisational domain. Besides, as per Odor (2018), through the development and communication of the visions, this process will be effective in creating awareness among the stakeholders in order to execute the process of change management. Additionally, it will also be effective in sharing proper values of change among the stakeholders that further will result in the successful execution of the change management process without creating any impact on organisational operations.
Personal leadership development
Development of personal leadership is considered to be effective for a leader in order to understand and execute leadership roles while guiding the team members within the organisational domain effectively. However, from the above section, it can be analysed that being a leader I have high efficiencies in the aspects of communication and decision-making process. Nonetheless, as argued by Thi (2021), having low expertise in other areas of leadership skills can create barriers in executing leadership duties. In this respect, the table below will be suggesting a plan of personal leadership development that further will assist me in my organisational duties as a leader.
| Skills of leadership to be developed | Actions | Timeline |
| Skills of conflict management | ● Maintaining good and proper relationships with others
● Develop the skills of listening and acting wisely ● Developing the skills of deep analysis for evaluating root cause of conflicts ● Demonstrating the aspects of emotional intelligence ● Developing non verbal communications |
4 months |
| Skills of negotiation | ● Proper identification of the goals within organisational domain
● Building a high level of confidence ● Staying calm while communicating with others ● Developing the skills of considering others opinion ● Developing a high level of understanding regarding strengths and weakness |
3 months |
| Skills of problem solving | ● Developing the skills of problem identification
● Ability to determine the main elements within the issue ● Ability to examine possible and available solutions ● Skills of acting on proper solutions |
3 months |
| Skills to utilise emotional intelligence | ● Development of emotional intelligence to improve communication
● Increase interaction with other to understand them better and improve ● To practice empathy and improve active listening capabilities ● To increase awareness in terms of understanding the perception of other which would help to improve decision making capabilities |
2 months |
Table 1: Plan of personal leadership development
Conclusion
From the current study, it can be concluded that the process of change management is considered to be highly important within an organisational scenario as it helps in meeting the changing needs of the customer. Currently, I am working with an IT firm that deals with providing IT Solutions to different companies and deals with the notion of innovation and creativity. In this respect, my workplace has implemented a change management process that includes four phases. This mainly deals with the need for the change, the vision of the change, stakeholders impacted through the change and the aspects of executing the change. This model is considered to be similar to the ADKAR model and Lewin’s model of change management. Considering this notion, the values provided by Kotter’s 8 step change management model has been suggested in this report. Being a leader I am effective in the skills of decision making and communication. Thus, developing the skills of conflict management, negotiation and problem solving is considered to be highly important in developing personal leadership values.
Reference list
Bashori, B., Prasetyo, M.A.M. and Susanto, E., 2020. Change Management Transfromation In Islamic Education Of Indonesia. Social work and education, 7(1), pp.84-99.
Goyal, C. and Patwardhan, M., 2018. Role of change management using ADKAR model: a study of the gender perspective in a leading bank organisation of India. International Journal of Human Resources Development and Management, 18(3-4), pp.297-316.
Kimhi, S. and Oliel, Y., 2019. Change management and organizational performance in selected manufacturing companies in Anambra state, Nigeria. The International Journal of Social Sciences and Humanities Invention, 6(05), pp.5437-5445.
PonceVega, J.A. and Williams, I.A., 2021. Improving Quality in Primary Care: A Model for Change. International Journal of Business and Management Research, 9(3), pp.320-329.
Shaikh, A., 2020. Understanding Change: A Critical Review of Literature. Annals of Contemporary Developments in Management & HR (ACDMHR), 2(2), pp.40-44.
Sulistiyani, E., Ali, A.H.N. and Astuti, H.M., 2020. Change management strategies to implement a fingerprint based attendance system in information systems department using ADKAR model. Applied Technology and Computing Science Journal, 3(1), pp.22-29.
Thi, T.U.P., 2021. Enhancing the Effectiveness of Change Management in Private Universities: Case Study in Vietnam. Journal of International Business and Management, 4(12), pp.01-10.
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