Assignment Sample on Executive Leadership and Governance
Introduction
The American mass media and multinational entertainment provider company of Walt Disney
has been able to manage and change the organisational structure of the company according to the
environment through its effective leadership and governance that has contributed the company to
achieving fruitful colours. It helps the company to stand against the existing and upcoming
challenges that may disrupt the productivity of Walt Disney. The responsibilities and duties of
the board of directors at Disney and similarly the corporate governance and executive leadership
and culture will be discussed in the section.
1. Evaluation of the control of the organisation and the role of the Board
Analysis of the leadership style and organisational culture followed at Walt
Disney
The multinational mass media provider company of Walt Disney having its business operations
in the global market gets competitive advantages through its leadership style followed at the
workplaces that are quite effective for the company to make the company achieve flying colours.
Daniel Goelman has proposed six leadership styles in its manual which are affiliative,
commanding, visionary, coaching, democratic and pace-setting and each leader of the respective
companies adopts each of the leadership based on the situation. Disney adopts the visionary
leadership style of Goleman among the other leadership styles that allow the employees working
in the company to be more innovative and creative to achieve long-term and short-term goals.
Based on the visionary leadership of Disney a shared commitment related to creativity,
innovation and excellence has been implemented upon the employees and the other executives
and the leaders of Disney to perform day-to-day activities and opportunities have been provided
to the employees to have sharing of visionary thinking with each other
(Waltdisneycompany.com, 2023). It may be stated that visionary leaders being risk takers adopts
strategic management to train and guide the employees to improve the innovative and creative
skills in an efficient manner enhancing the communication skills of the employees similarly.
Figure 1: Visionary Leadership
(Source: Disney.com, 2023)
An inclusive working culture has been maintained in the workplaces of Disney where equal
respect and values have been provided to employees of diversified cultures and backgrounds
without being involved in any sort of biases. A sense of comprehensive training has been
provided among the leaders and the employees to make them responsible to maintain an
inclusive culture that will help the employees and the leaders to be of supportive nature
(Disney.com, 2023). On a broader note, the awareness regarding the increase in the importance
of creating an inclusive working environment has been observed by leaders of Disney after an
increase in the growing diversity within the organisation (Shore et al., 2018). The working
environment of Disney has been designed in such a manner by the leaders that allow the
employees to increase the levels of innovation and optimism in a relative manner that has
resulted in the workforce of the company (Disney.com, 2023).
Evaluating the major responsibilities and duties of the board
The board of directors being associated with the activities of Disney mainly focus on the roles of
approval of policy and planning, monitoring of the overseas, measurement and ensuing of accountability and setting and steering the directions of the company strategically. Walt Disney
mainly constitutes of 12 board of directors who are the chairman of the board Mark G Parker,
Safra A, and Mary T. Bara are also included on the board among the 12 members for a longer
period that effectively improves the market presence of Disney (Refer to Appendix 1). Other
than that, a diverse range of perspectives, knowledge and experience have been brought up by
the board of directors to drive the company to achieve long-term value. The performance in
terms of social, environmental and governance has been influenced due to the composition of the
board of directors of a specific firm (Birindelliet al., 2018). The board of directors plays the role
of managing the business operations through transparency that helps to make growth among the
committee members
2. Corporate Governance Framework of Walt Disney
Analysing the model of corporate governance followed at the workplace of
Disney
The 12 board of directors being appointed at the management level of Disney efficiently manage
various kinds of policies that may be considered as a corporate governance framework followed
at Disney. The Committee members being in the corporate governance manages the practices of
governance efficiently through maintenance of the legal and ethical constraints mentioned in the
Standard of Business Conduct. On a broader note, members involved in the committees of
auditing, governance and compensation have been analysed in the management activities of
Corporate Governance, which may help Disney to improve its growth as well as to improve its
relationships with the investors. A sense of good corporate governance has been achieved by
Walt Disney as the company believes it certainly helps to achieve long-term value for the
shareholder within the lifetime (Waltdisneycompany.com. 2023). Corporate governance
comprises the Nominating Committee, Compensation Committee, Governance and Audit
Committee that effectively plays the roles and responsibilities inside the workplaces of Disney.
Figure 2: Corporate Governance of Disney
(Source: Waltdisneycompany.com. 2023)
The risks within the organisation of Disney have been managed by members involved in
corporate governance through management of integrity and relevance to improve the
relationships with the stakeholders that help to have an increment in the key performance
indicators of Disney (Hermalin and Weisbach, 2019).
Evaluating the Role of the remuneration committee of Walt Disney
The operations related to financial management as well as Disney’s business development have
been easily managed by the members involved in the remuneration committee and the
compensation committee. The members involved in the remuneration committee manage the
compensation through management of the certain policies such as benefits, incentives and plans
within the organisation of Disney (Waltdisneycompany.com. 2023). The committee is involved
in managing the growth of business at Disney and generates the authority to manage the
appropriate policies in the form of financial or any sort of funding of the organisation that has
been authorised by the committee members. The committee further involved in the legal
compensation committee easily analyses various kinds of policies of the organisation similar to
the financial assets of the company of Disney. The ethics mentioned in the sustainability report
of Disney have been maintained by the committee members by generating a sense of awareness
among the other executives that helps Disney to identify various kinds of products and
sustainability management (Wisneski, 2020). At least four meetings may be held each year by the committee members in a similar manner, and an additional meeting may be held by the
committee if required. Approving and receiving the corporate objectives and goals related to the
compensation of the executive officers acting as the President, Chief Operating Officer and Chief
Executive Officer have been considered the responsibilities of the Committee members. Various
kinds of governance may be implemented by Disney for understanding and maintaining the
quality and content within the organisation that helps to manage and analyse various aspects of
customer satisfaction.
3. Management of risk and regulatory landscape
Role of the Board in Assessing the Risks
The members and executives involved as the board of directors manage various kinds of risks
associated with the external and internal environment of the organisation and easily adopt
alternative strategies to mitigate the risks. Other than that, various operational threats have been
easily managed by the Board through the setting up of a framework of risk management that
helps to manage the losses and gains effectively within the business operations of Disney.
Awareness has been generated among every individual employee working at Disney by the
board members that help them to be more resilient and stand against certain risks and in some
cases better avoiding the risks may be done in the risk management. Evaluation of the
perpetuation and programming may be done in an easy manner to manage the content of the risks
in the risk management that may further help to under the issues causing the risks to maintain the
performance of Disney (Dundes, 2020). The process of monitoring the fraud activities in the
external environment of Disney may be easily managed through a counterpart policy and a sense
of risks associated with performance management may be easily accessed by the board.
The regulatory landscape of Walt Disney
The legal standards mentioned in the organisation of Walt Disney are the limited and specific
obligations that need to be obeyed by every employee associated with the tasks of the company
and the legal policies and procedures have been applied to every employee and cast member of
Disney. The legal standards include the antitrust laws and it may be easily compiled by the
company including the employees and the casting members acting on behalf of the company. While obeying the antitrust laws, Disney performs fairly operations in each of the individual
markets of the respective countries which have been defined in antitrust laws. Failure of not
obeying the antitrust laws by the employee and the cast members may lead to civil financial
liability; imprisonment and substantial criminal fines (Refer to Appendix 2). The review of
questioning or calling the corporate legal department or guideline may be done by every cast
member of Disney to predict whether the business tasks have been done according to the
antitrust laws or not. The antitrust trust laws mentioned in the regulatory landscape prohibit any
sort of monopolisation of business practices in a market and in a similar manner unreasonable
restraints of the competition may be prohibited in the antitrust laws. The security laws and the
relationships with the local state and the federal members may be maintained by the company of
Walt Disney which has been mentioned in the regulatory landscape.
Analysis of the risks currently faced by the company
The risks associated with the external and internal environment of Disney will be mentioned as
follows:
Acquisition Risks
The risk of acquisition may be considered a threat to the company of Disney that may disrupt the
performance of the company reducing the capability of standing against rivalries. Acquiring the
company of Hulu without taking any recommendation from an advisor may be considered a
negative move for Disney as the acquisition of Hulu failed to improve its customer base in the
market.
Cyber Risks
There have been different types of cyber risk including malware and viruses that may disrupt the
technological infrastructure of the company as quick updating of the technologies has not been
done within the organisation of Disney. The company may get possible threats of theft of
confidential data of the customers and other secret information and business plans associated
with Disney that may be misused by third parties. However various business opportunities have
been adopted by Disney through the creation of operational complexity after encountering
effective problems such as security thefts (Fortner, 2021).
Financial Risks The risk related to bankruptcy as well as the shares of the company that have been invested in the
stock markets of respective companies may be at risk due to inflation and instability in the
economy. The financial risks related to the issues of various kinds of liquidity and customer
deposit refunds may have a negative impact on the financial performance of the company.
Recommendations to the board to assess the risks and to improve the
productivity of Walt Disney
The Board of Directors should focus on going through the following recommendations to
mitigate the risks by hiring a financial advisor who may provide recommendations to the board
regarding the financial investments. The board of directors of Disney before acquiring any
company makes recommendations for any financial advisor and a sense of improving the
technological infrastructure and equipping the cyber-physical systems may be done to mitigate
the cyber risks.
Conclusion
From the above analysis, it has been concluded that various kinds of risks associated with the
external and internal environment of Disney have been reduced by maintaining an effective
organisational culture and the members of the board and the members of the remuneration
committee may perform the other problems.
Part B
Introduction
Executive leadership refers to the ability to management of employees and guide individuals and
oversee different business activities such as fulfilling organisational goals, developing strategic
plans, and making decisions. Effective corporate governance and risk management are highly
required for Disney as in the volatile market the entertainment company has faced several risks
and effective corporate governance within the organisation helps in overcoming these risks. The
deployment of a balanced scorecard will help in identifying different organisational goals as well
as objectives and efficient leaders may support in executing desirable plans for achieving these
goals as well as objectives. On the other hand, the financial leadership of the company will
portray the way existing leaders are mitigating different financial challenges for the company in
the highly competitive business scenario. In this section, the current leadership and management
style of Disney will be discussed as the way effective leadership supports managing financial
performance despite the loss of Disney. Apart from that, the ethical leadership of the
entertainment company has been evaluated and the way ethical leaders help in managing
environmental issues with effective decision-making while recommendations on one of the
current issues within the company may help in improving the performance in the future.
Leadership and management style of Disney
Effective management and personal ability of the leadership have contributed enough in order to
establish a successful maintenance of the renowned entertainment company, Disney and through
effective good personal management has assisted in building Disney, an entertainment industry
empire. Disney CEO Robert A. Iger is considered a successful and effective leader who has
contributed to the growth and improvement of the company through imagination, creativity,
credibility, focus, decision-making prowess, honesty and with an optimistic outlook. The
improvement of visions and strategy to optimum effectiveness and efficiency has been
significantly contributed by the style of the leadership and management of Disney. A visionary leadership style has been followed by Disney which has installed few upper-hand
benefits to the firm and contributed to constructing Disney as the most well-known and highly
admirable as well as respectable corporation in the industry of global entertainment. Visionary
leadership style assists in innovating and experimenting and allows taking calculated risks in
order to enhance the prowess of the employees of the company
(Michiganstateuniversityonline.com, 2023). A visionary leadership style encourages and
contributes to establishing a working culture where employees may build an open working
environment which empowers creativity and efficiency levels of employees. Disney company
with its visionary leadership style has been contributing to and offering operational excellence
and operational effectiveness in the global entertainment market. Disney’s top executives and
management and the CEO’s visionary leadership approach have brought outstanding
experiences, visions, visionary thinking and commitment to excellence have benefited the
creativity and innovation of Disney Company in day-to-day operation
(Thewaltdisneycompany.com, 2023).
Apart from that, leadership awareness from the leaders of Disney and the leadership style of
Disney has aided the company to become one of the largest successful brands as well as helped
in attaining global worldwide success (Howard et al., 2019). A hierarchical management structure has been followed by Disney which has been beneficial for the company to establish
control and governance over the business operation. Hierarchical structure led the flow of proper
knowledge and information within the organisation for maintaining high performance of the
businesses and also helps in enhancing sustainability for high responsiveness and consistency
(Tseng et al., 2019).
Assessing the leadership style of Disney through comparing with other
competitors of Disney in the entertainment industry
Disney’s biggest market competitors are Amazon, Netflix, HBO Max and Apple Tv+ give neck-
to-neck competition to Disney Disney’s leadership and management style has well managed the
situation through its insightful and ingenious management skills. These will effective and highly
efficient management and leadership style has helped Disney to survive in the ever-evolving
global competitive market of entertainment. Not only has Disney survived in the market
nevertheless Disney has also flourished as the biggest entertainment brand in the entertainment industry by leveraging its visions, creativity and innovative leadership and management. Netflix
and Disney are the two arch-rivals of each other where two brands follow completely different
leadership as well as management styles from each other. The laissez-faire leadership style has
been followed by Netflix and the leadership has benefited the business of the entertainment
brand in a quite efficient way. The laissez-faire leadership style promotes employee
empowerment and shows trust in employee innovation and creativity as well as allows the
employee to use creativity, experiences and resources in order to meet the organisational goal
(Wgu.edu, 2023). Netflix has leveraged the benefits of Laissez-faire leadership and invested the
leader’s faith and trust in the employees for creating a more creative approach which has assisted
the company to attain more subscribers. On the other hand, another biggest rival of Disney, the
transformational leadership style has been followed by Amazon and in comparison with Disney
it lacks in management of stakeholders, customers and employees. Several effective and efficient
ethical management strategies have been implemented by Disney to attain a high customer base
and high efficiency of operation excellence plus service supremacy.
Assessing the capabilities of Disney in terms of managing business challenges Various implementations of processes have helped the company and strengthened the
management’s efficiency in order to overcome several obstacles and challenges which has
benefited the company in terms of floating in the competitive market by taking competitive
advancement in comparison with other competitors. Establishing a better and sustainable
environment is the prime concern of Disney and the management is facing crucial challenges in
order to resolve the issue of sustainability through the company being able to manage the issue
with considerable effectiveness. In order to address the challenge, the company concentrates on
making a strategic alliance and by taking other creative and effective management practices,
Disney is mitigating the issues. Strategic alliance with other companies is helping Disney to
strengthen its opportunity to enter the new market and Disney is implementing this strategy by
incorporating several companies into the business operation through proper assessment of its
strengths, weaknesses and threats. Through changing policies, involving amendment of laws and
regulations, Disney is addressing those issues and challenges and by allowing those evolved laws
and regulations, Disney has been attending a sustainable environment for organisational growth
and organisational development plus success. Disney’s strategic goals and Key Performance Index (KPI) based balanced
scorecard
Business
Perspectives That will help the company to develop content and product or
service in accordance with the customers which will eventually enhance customer experience
and satisfaction with business operations as well. Advanced analytical methods are used in big
data analytic techniques to identify useful information from massive volumes of data which
enables taking data-driven decisions (Nguyen et al., 2018). Through this advanced technology,
management may take data-driven decisions which may help in addressing Disney’s global
expansion of customer range. Through involving this technology Disney may enhance the
customer experience by real-time issue resolving and improving performance and also the
leadership of performance enhances employee motivation and productivity as well as
stakeholders’ engagement. Stakeholder engagement in organisational decision-making helps the
company with beneficial results and advances the organisation’s growth and development for
better outcomes (George et al., 2019).
The financial data of annual and quarterly years, published by Disney as the annual financial
report has helped in decision-making and in taking accurate decisions for financial development.
In order to assess the performance and financial position of the company, a financial report is
essential as it provides necessary financial statements and supplementary information (Robinson,
2020). It may be argued that using financial data is crucial for upper-level corporate leaders to
learn about the firm’s income, cash flow, profitability, debt and costs which helps in forecasting future performance.Non-Financial
Disney emphasises its corporate social responsibilities data as non-financial information, making
it the primary indicator of the organisation’s social and sustainability aspect and its effect on the
firm. In the present scenario, a non-financial statement is as crucial as a financial statement as it
provides extensive and valuable information related to the company as the financial statement
(Borodin et al., 2019). Non-financial statements enhance the trust and faith of the stakeholders in
the company and meeting stakeholders’ expectations helps the company to grow exponentially.
In order to determine how to create long-term value through efficient operational processes,
Disney has implemented an effective communication system with the stakeholders to enhance
stakeholder engagement.
Assessing the information sources’ reliability for accurate decision-making
Sources reliability and credibility have enabled the entertainment company, Disney to formulate
accurate decision making which has contributed to the advancement of the company in achieving
competitive edge in fierce global competitive market. According to Naveed et al. (2020),
financial and non-financial statements determine the reputation of the company as well as work
as two decisive factors for a company’s brand image. Disney uses financial and non-financial
statements in order to attain a high brand image as well as a high brand reputation in the global
market and also in the entertainment industry.
Recognising the crucial factors in Disney in comparison with competitors
The rise of worldwide disruption and the shift in behavioural traits of consumers regarding
streaming services has acted as a primary factor as well as it has been recognised as the main
decisive element which has affected Disney’s business. A total number of $659 million has been
calculated as the losses by Disney in the most recent quarter of the year 2023 which is an improvement from the previous year’s quarterly loss which is $1.1 billion (Nytimes.com, 2023).
The company is facing this disruption in revenue collection due to the unavailability of adequate
information and effective knowledge regarding the shifting customer behaviour. Competitors of
Disney have changed the business model and operation in accordance with the market need and
trends however Disney has failed to address that change which has been reflected by the
company’s falling revenue collection. Evaluate the past Ethical decision-making of Disney on Environmental issues
Disney is one of the popular entertainment companies and the detrimental effect of operation
amplifies the environmental issues related to climate change or sustainability. Ethical leaders
within Disney have addressed different problems by committing to incorporate measurable as
well as meaningful action to make the planet healthier along with the growth of the business
(Thewaltdisneycompany.com, 2023). In 2022, effective decision-making of ethical leaders in
Disney provides a positive impact in mitigating the existing challenges by diverting
approximately 125,000 tons of waste from landfills. Wisneski, (2020) articulated in the research
that Disney has adopted a holistic approach which helps in reducing the operational impact on
the environment as well as the community. Environmental damage is one of the concerns for
different stakeholders of the company and adopting Corporate Social Responsibilities (CSR)
supports dressing different social as well as environmental issues. According to the research, it
has been opined that fostering a triple bottom line theory based on stakeholder theory improves
sustainable performance by focusing on three different dimensions such as people, profit and
planet (Hussainet al., 2018
Identify the most significant ethical issues
The efficient leaders of Disney have efficiently dealt with several challenges, however, in recent
times the entertainment company has gone through issues with employees. From a report, it is
evident that the workforce of Disney is grossly underpaid and the collaboration of six different
unions which represent 42,000 employees for pushing escalations of wages (Theguardian.com,
2023). In the USA higher inflation rate demotivates the workers in the reputed company due to
lower wages and increasing conflict may provide a negative impact on the overall productivity of
the company. On the other hand, increasing labour tension in Disney escalates issues for the
leaders as the disappointment of the employees may result in strikes under the consortium of
different labour unions for improving the amount of wage for the contractual labourers
(Nytimes.com, 2023). The discrimination in wages among employees fuel issues and gap within
ethical leadership may be the reason behind the increasing employee-related changes which may
provide impact on the growth and development. On a contrary note, it may be stated that
increasing unethical practices within the company adversely affect the brand reputation and may
Page 23 of 29
create limitations in hiring talented employees for improving innovative organisational
performance.
Recommendations for managing the issues
The recommendations are as follows:
1. Disney needs to adopt transformational leadership to address the challenges related to
wages by discussing the matter
2. The leaders of the popular entertainment company have to include digital communication
to address the issues of employees
3. Disney should provide feedback forms every quarter to the employees to evaluate the
issues which are facing by the employees
4. The entertainment company has to hire efficient resource managers to improve the
financial allocation for increasing wages according to the standardisation in the industry
In Disney, employee-related issues provide a negative impact on the ethical leadership of the
management and for this research addressing the issues based on the recommendations may help
in improving productivity in the future. Considering research it has been depicted that leadership
styles and employee behaviour have a direct relationship and transformational leadership styles
boost innovative strategies for motivating employees effectively (Hansen and Pihl, 2019). Apart
from that, Kalogiannidis, (2020) stated in the research that communication is an effective tool in
improving the growth and development of the organisation and effective interaction supports in
minimising the current challenges of the employees.
Conclusion
From the above discussion, it has been concluded that Disney is a reputed company and
dominates both the domestic and international markets based on effective leadership. The
visionary leadership style of the present CEO of the company has helped in dealing with the
existing changes within innovative notions by including the technologies within the operation.
The inclusion of a hierarchy management structure has provided the opportunity of establishing
controls and it positively reflects on both the leadership and management in the highly
competitive scenario. The balanced scorecard of Disney has provided the opportunity of
evaluating different objectives and goals and the way leaders are supporting in achieving theoverall performance based on KPIs to take competitive advantages. In recent times, the
launching of Disney+ has posed a real threat to the company due to the sudden disruption of the
pandemic and in the future the company needs to provide attention to decision-making before
launching any new products. Ethical leadership of the company positively influences the
decision-making capability which positively helps in managing different sustainability-related
issues by minimising the detrimental effect of operation on the planet. Additionally, some
recommendations have been provided to overcome the challenges related to employee-related
issues regarding underpayment which negatively impacts productivity.
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