HI5019 Individual Assignment Sample
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Strategic Information System for Deloitte
Summary
This study is based on the strategic information analysis for “Deloitte” company, a leading software developmental company. The company uses the accounting software to record the business information and its benefits to the organisation. This company is being selected to understand how the management within the management can be improved. The company structure background and the related issues with the system are examined by the management. In this process, the system acquisition, flowchart, and analytic tools used to make the business decisions are included in this study. The other part of the study, is based on the understanding about the software that is being used by the company, the relevance of the strategies adopted by the company to develop and introduce an effective method to deal with various issues are included in the analysis. ERP software is useful in analysing the market size, the offers of the rival companies, and the accounting changes to be made to increase the overall business performances. Accounting software helps in understanding the present work conditions and the future changes are analysed. Different operational issues, along with the benefits of the software and the challenges in adoption for Deliotte is being included in this analysis part.
Organisational structure
Deliotte is one of the leading companies that sell the automobiles to the clients. The company renders the best accounting consolation services to the clients, and takes care of the security and the privacy issues are examined. Services provided by the company are being extended to more than 140 countries across the world. The company has hired around 40,000 staffs with different skills to work with the company. Operational goals and the strategic values and the processes are decided to analyse the type of works to be done and the values to be created to execute the works for the clients (Pavlou, & El, 2010).
The demand for the accounting software in different companies is increasing. Management prefer a customised option, where the buyers could choose an exclusive service and indulge into the purchases of the best accounting software that would be used to deal with the product requirements. The company has been rendering such services since 2004; ad has gained an experience of expertise in rendering the technology and software services. The organisational structure for the company is based on the hierarchy system, where the decisions are made in accordance with the company policies and it is communicated with the lower level managers and staffs.
With a hierarchy based management process, the company differentiates the quality of the services from the management decision-making process. By doing this, the management decides an accurate process that will be used to deal with different business decisions and in increasing the quality of the decision-making. The prime objective is to manufacture and sell the products in the right manner, and to increase the quality of the ERP process. An accurate process for the business management process, along with the decision-making process is examined to determine the type of busies changes that will be implemented to upgrade the quality of the ERP system (Pozzebon et al., 2011).
Operational challenges
The companies face different operational challenges, like marketing, hiring and retaining the best staffs, and in handling the critical works about the managerial decisions. Deloitte is a large scale organisation that specialises in providing the right type of financial help to the clients. Through the proper co-ordination process, the company deal with various issues and undertake the issues that would be required to deal with the existing challenges prevailing at the workplace. Project lines consists of different departmental heads, who are entrusted with the works of organising the works as per the client needs, providing an accurate service, and recommend the better solutions to the end users (Lu & Ramamurthy, 2011).
The functional line of the company work towards improving the quality for the services, and constantly evaluate the underlying issues and develop and implement accurate measures that would be used to deal with various operational challenges. The work process is being organised to deal with different issues that could affect the operational works and the process that would be followed for the execution of the task. Prime business objective is to reduce human errors and increase the rate of the productivity by improving the communication process. With a property communication process, the work ability of the departments is improved, and accurate changes within the system are introduced to deal with different operational challenges.
The management process is designed in such a way that the major operational issues with the system are identified and corrective measures are implemented. Through an accurate process, the management deal with various challenges that affects the business operational works and other relevant strategies that would be required to deal with the internal challenges involved with the product development and in making the sales for the services (Thouin et al., 2009).
Acquisition process
As a company, Deloitte face lots of challenges in handling the operational issues and in organising the tasks. These factors cannot be avoided as it affects the overall business activities and its performances determined by the management. Through the business integration process, the quality and reliability of the ERP system is being developed before being offered to the clients. ERP accounting software provides wide range of business opportunities for small and medium sized business houses. The existing performances for the companies could be monitored, and the relevant changes within the system can be implemented in an accurate manner. With this process, the managers could develop and implement the right process to neglect any of the important business aspects that could affect the operational works. Through the strategic value and the changes, the management decide on the reliability to develop the business acquisition process that is an important aspect that determines the type of changes to be introduced for the development of the company (Fink, 2011).
The changes in the strategic plans and the management processes introduced to improve the relationship of the company with the clients. Through an effective ERP system the software developmental program is developed and accurate measures are introduced to handle the critical works. The company could provide accurate support to the business houses and introduce a reliable change within the operational system. With an accounting system, different types of the operational works and the associated challenges with the processes are determined and accurate method to develop a string business relationship with the clients is designed. ERP solutions are designed to help the management to deal with the organisational activities and the associated challenges that is quite an effective need for the company. Through the automation process, the tasks are accomplished on time and right decisions are made to take care of the support system that is being used to deal with various operational issues.
The ERP system or software for the financial services requires the management to handle the financial tasks and provide the best support system to be handled for the imprudent of the quality of the works. Relevant business changes can be introduced to deal with the internal and external business related challenges that could affect operational works. Internal works are related with the handling the payment structure, processing payments for the vendors, and in indulging into the audit services. These services are quite important for the successful conduct of the business activities and in developing and implementing an accurate process that is being used to deal with different business related challenges.
Inter-departmental managerial process cannot be effectively being handled with a particular accounting software process. Through the training process, the management could deal with different employee related issues and deal with the associated challenges that have a direct impact n the operational processes. The staffs are trained to deal with different business related issues and in indulging into an effective method to handle the crucial works. This helps in developing and implementing an accurate process to improve the business activities (Koufteros et al., 2009).
The operational challenges arise due to the lower communication between different departments and managers. This creates a huge challenge for organising the operational works and in deploying the right type of services that would be provided to the clients. With an effective system, different works can be synchronised, and the associated challenges with the system can be indemnified and it can be improved to deal with different business related challenges. Complicated works like the sales handling, inventory management, and the performance management could be easily handled by the mangers with the help of this system. The ERP software provides a relevant solution to the members and reduces the time that is required to deal with various operational issues, including using the resources available to take care of the business related challenges.
ERP software reduces the gap that prevails at the big sized organisation, and assists the managers to handle critical works including developing and implementing an accurate measure that will be used to deal with different business related challenges. With a better communication process, the managers could evaluate the issues and indulge into an effective system that would be used to overcome the operational challenges that could affect the overall business activities. Through the developed strategies, the management could deal with various associated challenges that have an impact on the operational works, and in developing and introducing an accurate measure to overcome the business related challenges (Gorla et al., 2010).
The acquisition issue is associated with the evaluation of the process, and in adopting the better methods that would be used to handle the critical works like organising the tasks, implementing a corrective plan and in developing the right process to develop the expected business strategies.
Sales process flowchart
This chart is being developed to identity the relevance of the business functions and to define the process of sales. The company deals with the software developmental process and indulges into different types of auditing and assistance services that are essential for the clients. Revenue is earned by rendering the better quality services to the clients, and by handling the complicated requirements of the clients. The revenue and the conversion process are dealt with an accurate process and method that will be followed to make the sales, to organise the logistic services, and effectively use the available capital for the benefits of the company (Khallaf, 2012).
Control issues
The control problem with the company could affect the overall business strategies determined by the management. Deloitte face issues with adopting the right method to increase the operational woks and in reducing the business challenges. Through the implementation process, the associated challenges with the ERP are determined and right method to deal with the associated issues is determined. It assists in developing the value often business and in rendering the right type of busies services to the clients. Information confidentiality could be retained, and the relevant changes within the system can be introduced to deal with the associated business related challenges (Thouin et al., 2009).
Part 2:
Summary
The implementation plan of the accounting software is examined through the evaluation of the business activities and processes. ERP system is used to get the right type of business solutions that will be suitable for Delete in handling the future operational works. With the help of the ERP system, the management could carry out the works of organising the works, gaining a competitive benefit, and overcoming the challenges with the business environmental system.
Adaption of the ERP system
The company indulges into large scale operational works, where the systems have to be evaluated and the right method to deal with various challenges involved at the workplace. In Australia, the internal work conditions and the systems are quite dynamics and this makes it quite challenging to develop and introduce a relevant process that will be followed to execute the works. ERP allows the companies to integrate the services in an effective manner, and allows the managers to overcome the business related challenges. Through the conventional accounting system, the management could easily record and maintain the relevant information and keep a track of various accounting information. This allows the managers to develop the right process to examine the relevance of the effective method that can be used to deal with the associated business challenges.
Market size
ERP system in Australia is around 22% and this makes it one of the most demanding and relevant processes for the company. The client list for the ERP software requirement in the process development is developed and introduced by the management, to deal with various operational issues. The software helps to deal with the challenges involved with the future growth plan for the company, and in developing new processes that will be used to handle the critical works. With an accurate business developmental plan, and the selection of the better ERP system, the management could overcome the operational issues and introduce new processes to increase the business activities.
Market leaders
It is found that MYOB captures the maximum market and thus are considered to be the leaders in the market. Through the strategic values and the goal determination process, the company has been successful in capturing the market share and in rendering the better services that would be used in improving the operational works. Through the developed strategies, the management enhances the market conditions, and ensure to deal with different business related issues. In a record management process, the managers have to design and introduce new process to overcome the operational issues and in providing the better services (Pozzebon, 2011).
Thru primary goal of the company is to record the information and to provide the key details required to handle the operational issues. The strategic plans and the goal developmental process are determined to deal with the related challenges and this includes dealing with the information requirements and processing process. Through the developed process, the business objectives are examined and the associated changes are introduced to overcome the operational issues.
Some of the positive aspects related to the business development and growth are –
- Relevance – The information analysis process for the business is excellent handled through the ERP solution. With accurate information, the management could define the functions and handle the critical works involved with the operational works. Through the strategic plan and the developmental process, the management could deal with the associated challenges that have an impact on the business activities.
- Reliability – The reliability of the information can be done in an accurate manner, and this is the most important form of the ecosystem that is being followed for the execution of the works.
The gap between the system and the processes can be determined and the right method to increase the overall performances is implemented. This is an important part of the task that assists in developing and introducing new measures to deal with various operational challenges. The privacy issues are well handled by the management, and the relevant changes within the system are implemented by the managers. It assists in evaluating the issues and in developing and introducing new processes to improve the business activities. Through the developed process, the privy for the company is improved, and the relevant measures and the methods are designed and implemented by the management. The objective is to provide integrated services amenable the company to overcome the associated challenges with various systems (Fink, 2011).
References
Fink, L. (2011). How do IT capabilities create strategic value? Toward greater integration of insights from reductionistic and holistic approaches. European Journal of Information Systems, 20(1), 16-33.
Gorla, N., Somers, T. M., & Wong, B. (2010). Organizational impact of system quality, information quality, and service quality. The Journal of Strategic Information Systems, 19(3), 207-228.
Koufteros, X., Babbar, S., & Kaighobadi, M. (2009). A paradigm for examining second-order factor models employing structural equation modeling. International Journal of Production Economics, 120(2), 633-652
Lu, Y., & Ramamurthy, K. (2011). Understanding the link between information technology capability and organizational agility: An empirical examination. Mis Quarterly, 35(4), 931-954.
Pavlou, P. A., & El Sawy, O. A. (2010). The “Third Hand”: IT-enabled competitive advantage in turbulence through improvisational capabilities. Information Systems Research, 21(3), 443-471. doi: 10.1287/isre.1100.0280
Pozzebon, M., Diniz, E., & Reinhard, N. (2011). Creating a brazilian school in international information systems research: opportunities and challenges. Revista de Administração de Empresas, 51, 10-1
Thouin, M. F., Hoffman, J. J., & Ford, E. W. (2009). IT outsourcing and firm-level performance: A transaction cost perspective. Information & Management, 46(8), 463-469.
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