HR7004 MENTAL WEALTH: PROFESSIONAL EXCHANGE AND APPLIED RESEARCH ASSIGNMENT SAMPLE 2023
Introduction
Mental health competencies comprise foundational communication skills, physical intelligence, cognitive ability, cultural intelligence, and more. In the module of HR7004, I learned mental wealth competencies and further skills which will beneficiary for my future employability (Bediou et. al. 2018). In the present discussion, I present my four weeks learning and my experience which I gain from several events. In order to provide a deep reflection about my learning, I used the Gibbs Reflective model to support my discussion.
Analyse the breadth of the module
In the HR7004 module, I get the opportunity to access a LinkedIn account and the opportunity to choose my desired course for certification among four options. Further, in the big five personality test which covers five major personalities I get to know about myself and my potential. These five personalities are linked with eight mental wealth competencies which increase my understanding about the importance of mental wealth skills and about my personality traits. Below are four weeks of learning and its impact on my personality and future career.
Week one: In week one I understand basic fundamentals of mental wealth competencies like physical intelligence, cognitive, cultural, social & emotional intelligence, industry connections, community connections, entrepreneurship, and digital proficiency (Jensen et. al. 2020). These competencies are very important in order to get the best job in a multinational organisation. Through the learning process I get surprised about such wide areas of mental wealth competencies. I also realise that there are multiple things which I need to learn to secure my sustainable employability. In between the learning session, I got the opportunity to becomes the part of a project where I needed to conduct robust research and development about the culture intelligence implication on international organisation and I was responsible to make PowerPoint presentation of my research outcome in an effective way.
Week two: In the second week I deeply involved in the research about cultural intelligence impact on multinational firms. My mentor includes me in five members team and we need to work in this project together. While working with team I learn many things like collaboration, communication, openness, or even cultural intelligence (Ericsson and Oliver, 2019). We distribute task to every team member and I am responsible to find about international organisation practices to handle cross-cultural teams and communication. Other than the project work, I also acquire deep knowledge about each mental wealth competencies. In this week I learned about three competencies, its impact and importance in both personal and professional development.
Week three: In third week I developed more knowledge about mental wealth skills or competencies. I learn three more competencies more intensely. Hence, I get to know about the breadth of mental wealth skills. These competencies help me in my project which I carry out with my other team members (Kim, 2020). I collect all information about cross-communication and multiteam work practices in international firms and share with my other team members. Similarly, they also share their research with each other and finally, we collaborate all information in order to make an effective presentation. Thus, in the third week I develop my knowledge about three competencies of mental wealth and teamwork collaboration.
Week four: In the fourth week, my team members started to make presentations and migrate all collected information in a single document. I also get the opportunity to use a power point presentation tool. It improves my digital competency, communication skills, synchronisation skills, and emotional intelligence competencies. Moreover, I also get a deep understanding about the other two mental wealth competencies (Claro et. al. 2018). My knowledge about mental wealth skills and the cultural intelligence project both complement each other and increase my theoretical or practical knowledge together.
These learning have potential impact on my future employability because it increases my mental wealth skills, digital proficiency, teamwork skills, and communication skills. These competencies are most required in the corporate world. However, it is not enough to get such knowledge because multinational organisations work structure and operations breadth are very comprehensive and it required wide knowledge and experiences which I cannot acquire through this module. As it only improves my existing knowledge and support my experiences (Adeani et. al. 2020). In order to achieve desired position in multinational firms it is important to acquire all mental wealth skills and get immense experiences through participating in various projects and internships.
In-depth critical analysis based on reflective model
HR7004 learning module increases my mental wealth competencies which provides benefits during my internship. I got the opportunity to work as an intern in HSBC for two months. I worked in the IT department where I needed to understand banking software and their operations. Since it is a multinational bank who operates in many countries in the world, the IT team is accordingly very big and people come from different cultures. In the UK, employees generally prioritise their work life balance and companies also provide 20-30 days of paid leaves. On the other hand, in the US there are no minimum vacation days and having 10 is considerable as well. However, in the US the salaries are higher on average. I face such dissimilarity while I work with both the UK and the US employees. In the IT department of HSBC my two seniors belong from two different countries (Markkanen et. al. 2020). An employee from the UK, left the office early from which I was dependent to get information. On the other hand, one of my one team members from the US regularly asks me about my work progress. Due to the culture differences, I get stuck and am not able to fulfil my assigned tasks. Further, it wastes my time and has a bad impact on my experiences. Thus, I decided to overcome this dilemma and I reached early in the office and set a meeting with the UK employee. After getting all required information, I make my presentation and show it to my US mentor. Further, I request both of them to cope up with me and I also offer my contribution in order to facilitate their tasks. Through effective communication and cultural intelligence skills, I successfully accomplished my tasks and spent two months in HSBC (Tanaka et. al. 2018). Due to these two employee’s collaborations, I could learn many skills and improve my IT or digital proficiency.
My HSBC internship experience increased my several mental wealth competencies but most importantly I learned about cultural intelligence. It is an individual’s capacity to adopt a cultural diversity situation effectively. It seamlessly facilitates the transition across multiple or diverse cultures as compared to single or few cultures (Sekarwinahyu et. al. 2019). As per my two months experience in HSBC, where I worked with two different persons from different backgrounds and have different working styles, I got to know how to handle people from different cultures. As per the Gibbs Reflective model, I cover six stages in my internship experiences:
Figure 1: Gibbs Reflective cycle
(Source- Bhasin, 2021)
Description- I got the opportunity to work as an intern in a multinational bank, HSBC. I worked in an IT department where I was supposed to understand banking software and their operations. My responsibility is to understand banking software programming and how to respond to changes and further operations. For that purpose, I need information on previous work practices and on the basis of this information I get to understand the current practices or make presentations of my research and learning. However, I have difficulties getting information due to different work culture practices (Bhasin, 2021). As the UK employee leaves the office early, I was not able to meet him during office hours. On the other hand, the US mentor constantly asks for my progress. Thus, I learn to adjust with people of different cultures and am able to cope up with them by putting immense effort.
Feelings– In the starting of internship, I was very excited since it was my first experience to work with such a multinational organisation. However, I feel nervous to work with diverse people. When I started to work with them and faced cultural issues, I felt so anxious and depressed because things were not working properly and I was stuck in a dilemma. Later, I encourage myself and try to overcome the situation and finally, I accomplish my assigned tasks. At present, I feel motivated and proud of myself as I handled the situation appropriately.
Evaluation– I face cultural issues which ruin my experiences. My US mentor constantly asks for my progress and I have nothing to show because I cannot get information from the UK employee as he leaves the office early (Tawanwongsri and Phenwan, 2019). However, I succeed in getting information from him and achieve my target which enhances my experience and improves my learning.
Analysis– Due to cultural differences and various working styles of people, my experience and learning adversely affected. However, my prior knowledge about cultural intelligence helps me to overcome this situation.
Conclusion– From this instance, I learned that having cultural intelligence skills is very necessary to work in an international organisation (Dhaliwal et. al. 2018). From this experience, I concluded that work with different cultures will eventually enhance my experience.
Action plan- If I face the same situation in future, then I use my experience and try to understand different work habits of people and adjust myself as per the requirement of my development.
Hence, this experience is very beneficial for my employability as I successfully achieve my internship target and improves my mental wealth competencies which are the most required skills in the corporate world.
Conclusion
The report concluded that mental wealth competencies are very important in order to work in an international organisation or for personal development. Through the HR7004 module I get the opportunity to flourish my skills and improve my competencies. In this report I share my experience through Gibbs Reflective model and learning from such experiences.
References
Books and Journals
Adeani, I.S., Febriani, R.B. and Syafryadin, S., (2020). USING GIBBS’REFLECTIVE CYCLE IN MAKING REFLECTIONS OF LITERARY ANALYSIS. Indonesian EFL Journal, 6(2), pp.139-148.
Bediou, B., Adams, D.M., Mayer, R.E., Tipton, E., Green, C.S. and Bavelier, D., (2018). Meta-analysis of action video game impact on perceptual, attentional, and cognitive skills. Psychological bulletin, 144(1), p.77.
Claro, M., Salinas, Á., Cabello-Hutt, T., San Martín, E., Preiss, D.D., Valenzuela, S. and Jara, I., (2018). Teaching in a Digital Environment (TIDE): Defining and measuring teachers’ capacity to develop students’ digital information and communication skills. Computers & Education, 121, pp.162-174.
Dhaliwal, U., Singh, S. and Singh, N., (2018). Reflective student narratives: honing professionalism and empathy. Indian J Med Ethics, 3(1), pp.9-15.
Ericsson, K.A. and Oliver, W.L., (2019). Cognitive skills. In Companion encyclopedia of psychology (pp. 415-433). Routledge.
Jensen, J.L., McDaniel, M.A., Kummer, T.A., Godoy, P.D. and St. Clair, B., (2020). Testing effect on high-level cognitive skills. CBE—Life Sciences Education, 19(3), p.ar39.
Kim, Y.S.G., (2020). Structural relations of language and cognitive skills, and topic knowledge to written composition: A test of the direct and indirect effects model of writing. British Journal of Educational Psychology, 90(4), pp.910-932.
Markkanen, P., Välimäki, M., Anttila, M. and Kuuskorpi, M., (2020). A reflective cycle: Understanding challenging situations in a school setting. Educational Research, 62(1), pp.46-62.
Sekarwinahyu, M., Rustaman, N.Y., Widodo, A. and Riandi, R., (2019), February. Development of problem based learning for online tutorial program in plant development using Gibbs’ reflective cycle and e-portfolio to enhance reflective thinking skills. In Journal of Physics: Conference Series (Vol. 1157, No. 2, p. 022099). IOP Publishing.
Tanaka, M., Okamoto, R. and Koide, K., (2018). Relationship between Reflective Practice Skills and Volume of Writing in a Reflective Journal. Health, 10(3), pp.283-288.
Tawanwongsri, W. and Phenwan, T., (2019). Reflective and feedback performances on Thai medical students’ patient history-taking skills. BMC medical education, 19(1), pp.1-8.
Online
Bhasin, H., (2021). Gibbs Reflective Cycle and Model from 1988. [Online] [Available Through]: <https://www.marketing91.com/gibbs-reflective-cycle/>
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