LD7090 Leadership in a Digital Age Assignment Sample 2024
Introduction
Leadership roles and responsibilities have evolved throughout time. Leaders have been provided importance in determining their influence on others to attain a common goal. In this aspect, a common goal with respect to leadership skills and convincing power is important for steering a team. In this present age, leadership skills and expectations have changed to include organisational smartness for operating in a competitive market.
It has become crucial in this aspect that a technologically advanced and integrated organisation is important for a competitive market. Leadership in any organisation aiming to develop their objectives and aims is a critical factor. It plays a role in transforming businesses to deliver anticipated outcomes for growing the organisation in the market.
Developing a digital ready organisation is important in present age to compete in a competitive market. This present report analyses leadership requirements to steer an organisation in a digital age along with developing an overall sustainable business in the competition market. For this purpose, skill development aspects of leaders are highlighted for leading a technologically integrated organisation with appropriate use of digital tools.
Section 1: Leadership & Self Analysis
In this present section of report, a detailed discussion is made relating to leadership roles and importance in a digital age. Developing a digital ready organisation is important in present age to compete in a competitive market. In this aspect, leaders play a crucial role in steering necessary resources to develop their organisation and developing a sustainable business. In this present section, a critical analysis of various theories is made along with self analysis objectives for developing skills needed for leaders in a digital age.
A. Review of leadership Theories
Leadership theories provide an in-depth knowledge and understanding of various leadership roles and requirements for delivering effective outcomes for their organisations along with supporting digital transformation of their business. This section has undertaken various leadership theories such as trait theory and contingency theory for understanding concepts and roles of leadership in a modern age. For this purpose, leadership skills and quality development aspects along with attitude development have also been discussed in detail.
Trait Theory
Trait theory of leadership provides an understanding of various innate qualities as well as individual characteristics of an individual in developing their effectiveness. This theory provides that individual features are critical in developing effective qualities for a leader. These qualities include qualities in personality, physical factors as well as intelligence capabilities of a leader in delivering effective leading traits for individual persons (Băeşu and Bejinaru, 2020).
In accordance with this theory, exclusive focus has been applied to the development and background of leaders in increasing their effectiveness in an organisation. In this context, influence can be drawn to understand that leaders in a digital age need to undertake effective training along with focussing on their knowledge of technologies.
This is considered as a crucial trait for leaders to develop and transform their businesses in a successful manner to deliver outcomes in a modern digital world. In this aspect, as influenced by (Kitada et al. 2018), it can also be understood from this theory that leaders must develop traits to increasingly collaborate and develop a backup of resources to transform their business into a digital ready business.
This has also been identified through this theory that trait theory conforms to exclusive importance to the leaders. In this theory, ideas and perceptions of subjects are not included. This creates a lacunae in formation of a holistic development of ideas for understanding leadership development theory.
In this relation, according to Hesse (2018), the concept of development of skills and training of employees in an organisation along with readiness of other stakeholders is lacking in this theory. This theory has provided a conception of leaders as the sole influencer in the business development process.
Contingency Theory
Contingency theory provides an understanding of leadership approaches in accordance with the suitability of organisations for receiving such approaches. Leadership styles adopted by leaders in providing increased efficiency and improving productivity of the organisation.
Along with this, as influenced by Vidal et al. (2017), leadership approaches also include for leaders to attain the objective of their organisation. In accordance to the contingency theory, leadership roles and approaches of leaders need to be adopted in accordance with the objectives and organisational values. Developing a digital ready organisation is important in present age to compete in a competitive market.
For developing a digital ready organisation, as stated by Coreynen et al. (2020), this theory provides for leaders to be able to provide increased approach and importance of development of their digital skills and technological knowledge for effectively managing operations of a transformed organisation. In appropriate application of this theory, it can be understood that leaders in the present age need to undertake appropriate roles and strategies depending on the position of the organisation.
As an example, this theory can be essentially applied by leaders in crisis management operations. For delivering role of risk manager effectively, leaders can undertake motivational approaches for employees in the organisation. This will also help in developing the resilience of organisations during crisis situations. This theory has allowed optimal use of resources and decision making on part of leaders for appropriate outcomes.
In addition to this, as inspired by Jakubik and Berazhny (2017), in accordance with this theory, leaders in an organisation can also adopt a transformational role with introduction of digital tools in their organisational operations, in order to increase the overall efficiency of their organisation.
It has also been identified that developing an understanding of roles and needs of an organisation from their operational perspectives also helps in increasing their overall efficiency and performance along with appropriate implementation of tools in improving their performance.
B.Self Analysis
In developing a self analysis regarding various needs and skills of leaders in a digital age, I have identified that I possess certain inherent qualities with effective communication and expression skills which increased my effectiveness as an individual as well as a team member. I have identified my personality, character as well as my overall inherent skills using the Trait theory to identify key effectiveness factors in leading a team in a digital era.
As influenced by Hunt and Fedynich (2019), this can be used in identifying that I have and increased skills with effective verbal as well as written communication traits. This helps in combining a team of individuals and steering collaboration among them. This also increases my objectivity as an individual with influencing power. Developing a digital ready organisation is important in present age to compete in a competitive market.
For encouraging such transformation, I have also identified that I possess a positive and optimistic personality which is important in increasing a collaborative and positive atmosphere within the internal organisational culture. This will increase engagement of team members along with increasing competitive approach of the organisation in market.
Along with this, as influenced by Raju (2018), this present section with detailed analysis of my personal traits have also helped me to realise that I possess essential digital knowledge and knack for technological development operations. This is a crucial point that has been highlighted in this section. This provides an understanding of key perspectives for developing an understanding of personal traits and qualities as a leader.
Through various activities and team leading approaches among peers, I have also realised that I lack effective analytical and problem solving approaches. This trait which is a primary factor for any leader needs to be developed through various processes to include analytical thinking into my personality. This will help in delivering effective leadership roles and responsibilities.
For this purpose, I can also draw understanding from trait theory to realise that I need to develop individual skills and knowledge for increasing my personal and professional effectiveness and expertise as a leader. As influenced by Shao (2019), understanding form contingency theory, I realised that I need to develop situation based leadership roles to develop my effectiveness as well as optimizing my influence as a leader.
This theory also helps in understanding my roles and respoinsibilites to evolve as a leader and deliver necessary tasks with an objective of identifying organisational needs. This theory also helps in developing technological knowledge and skills in delivering effective roles as a leader. In this process, I have realised that I possess skills in increased adaptability and flexibility as a leader, which helps in delivering effective services to increase efficiency and preparedness of an organisation to implement necessary changes.
As influenced by Chow, Salleh and Ismail (2017), this theory has allowed optimal use of resources and decision making on part of leaders for appropriate outcomes. This can be used in my leadership roles for increasing my overall capabilities as a leader and engaging in a successful transformation process.
Developing a digital ready organisation is important in present age to compete in a competitive market. In this present section of the report, a detailed analysis of leadership theories is made along with their influence on developing leadership skills in a digital era.
It has been discussed that leaders play a crucial role in steering necessary resources to develop their organisation and developing a sustainable business. In this present section, a critical analysis of various theories has been made along with self analysis objectives for developing skills needed for leaders in a digital age.
Section 2: – Leadership Capabilities and Behaviours
Leaders play a crucial role in developing a digitally transformed business. It has been discussed in the previous section along with examples of application of leadership theories in digital era. In this present section, leadership roles in managing dispersed teams in a digitally integrated business have been discussed with respect to ethical, social and legal responsibilities of a leader in a digitized business.
Leadership competencies and behaviour
Leaders need to adopt certain necessary skills and knowledge in order to effectively transform business processes along with developing a sustainable business in market. In addition to this, development of skills and appropriate attitude can help in delivering proper behavioural aspects in collaborating with a team.
Ethical
Ethical capabilities and behaviours required by leaders in order to develop holistic and ethical leadership roles along with delivering appropriate objectives in an organisation. Leaders must deliver a fair treatment to all the team members and instil a positive atmosphere in their organisations along with developing a productive and optimistic culture within their organisation (Drigas and Papoutsi, 2019).
This will help the organisation to develop resilience ein market in addition to delivering them a competitive advantage. Ethical leadership roles will generate a positive and confident building for the team. In order to develop an ethical atmosphere within organisations, leaders must promote fair and equal opportunity and treatment towards all employees.
This can be developed by leaders having effective emotional intelligence and skills. In this approach, leaders can also understand the needs and emotional standpoints of their team members. Along with this, emotional intelligence will also help leaders to provide necessary resources and develop trust and confidence of their employees within the organisation.
This will develop a healthy relationship amongst various stakeholders and help overall organisation to grow in market. In addition to this, as influenced by Maddocks (2017), developing emotional skills and temperament of leaders will help in treating employees with empathy and understanding their needs and interests in organisation. This is also helpful in improving overall effectiveness of leaders in an organisation and helps them attain their organisational goals and objectives.
In order to develop an ethical temperament within the organisation, leaders must also observe organisational values and principles for providing opportunities to all the team members and avert issues hindering overall development of their organisation. Recognising true potential of all employees in developing digitised organisations with appropriate performance points along with engaging in effective conversation for inculcating necessary values and principles within every employee is helpful for developing a positive organisation.
As influenced by Miao, Humphrey and Qian (2018), leaders need to show empathetic and emotional intelligence in an organisation for increasing organisational culture. Development of a vibrant culture within their organisation will help in developing a positive and productive atmosphere with proper recognition of value of each employee.
Social
Social values and leadership roles are significantly helpful in improving overall organisational efficiency and performance in market. Corporate social responsibility is a significant factor which has increasingly gained momentum in the digital era (Archimi et al. 2018). In this aspect, leaders need to deliver effective development of social value along with improving their organisational objectives towards the betterment and welfare of society.
In this aspect, as influenced by Su and Swanson (2019), it is also important to increase overall empathetic skills of leaders and observance of ethical values of their organisation to deliver social value development. This can be developed by leaders having effective emotional intelligence and skills. In this approach, leaders can also understand the needs and emotional standpoints in society as well as to employees of their organisation and undertake decisions accordingly.
Leaders need to consider that equal opportunity is provided to all sections of the society. In this aspect, focus should be put by leaders to oversee developmental opportunities of backward and vulnerable communities. Employment opportunities for members of various backward sections along with ensuring equal treatment within their organisation, is necessary in this context.
As influenced by Kim and Thapa (2018), leaders must deliver a fair treatment to all the team members and instil a positive atmosphere in their organisations along with developing a productive and optimistic culture within their organisation. In this context, providing bonus and appraisals to team members will boost their motivation and help in engaging them in the organisation. Leaders must observe these motivational roles for improving social value along with improving overall atmosphere and culture within their organisation.
Legal
UK has various company laws which organisations need to comply with in order to operate their business within the country. Equality Act, 2010 provides for equal treatment of employees in workplace. In order to develop a positive atmosphere within organisations, leaders must promote fair and equal opportunity and treatment towards all employees and provide developmental opportunities for all.
Employment Rights Act, 1996 provides rights to employees for developing their interests within an organisation. In developing overall organisational atmosphere and improving a culture, leaders need to adopt effective strategies and improve skills, providing career opportunities for all team members. Generate a positive and confident building for the team. In this process, leaders can also conduct training programmes to cover skill gaps present in employees, relating to business operations or handling of digital tools (Zeimers et al. 2019).
Health and Safety at Work Act, 1974 has laid down work health and safety guidelines for employers in any organisation to promote wellbeing of employees in an organisation. In this process, leaders need to undertake effective decisions for promoting health and safety of employees in workplace. Overall welfare of their physical as well as mental health in workplace is necessary for improving engagement of employees in their organisations (Stahl et al. 2020).
Leaders need to have effective emotional and analytical skills along with communication methods to develop a positive and safe workspace with compliance of legal principles within their organisation. This can also help in attracting and engaging employees within an organisation along with providing them increased career opportunities for increasing value of their organisation.
In this present section, a detailed study of leadership skills and roles in developing an ethical, social and legal value of their organisation as well as development of their effectiveness has been analysed. In this context, development of skills and appropriate attitude has been identified to help in delivering proper behavioural aspects in collaborating with a team.
Section 3: – Business Transformation
Transformation of business to integrate digital tools and develop overall efficiency undertakes effective strategy development and collaboration among every stakeholder within an organisation. Leaders play a significant role in a successful transformation of their business operations. This section evaluates crisis situations faced during Covid crisis by organisations and role of digitization in averting these issues from a leadership perspective.
Issues faced by leaders during COVID Crisis
Advent of Covid has significantly impacted business operations. Government regulations of lockdown due to restricting virus spread impacted physical business operations, distancing employees with loss of effective collaboration and coordination among teams. This was also affected by lack of effective tools for traditional business operations along with lack of appropriate skills of leaders.
In this process, leaders have also faced huge losses for organisations with failure of deadlines. This was primarily due to lack of effective collaborative tools along with loss of operation days due to lockdown (Fernandez and Shaw, 2020). Businesses not able to provide work from home facilities suffered severe losses due to loss of business days and impact on management aspects for leaders.
Challenges in such situations were also generated due to lack of effective skills of employees to deliver quality work production primarily due to lack of tools in a work from home situation. This created a huge issue for organisations in attaining their goals and objectives in market and suffered losses in finances resulting in fall of their market positions for their organisations.
In addition to this, it has also been a challenge for leaders to engage in effective logistics and operational aspects due to covid restrictions on import-export operations. Lack of physical business operations during the pandemic also served to be a challenge for organisations owing to gap in effective communication functions (Dirani et al. 2020).
For this purpose, coordination and communications issues with respect to business production operations such as manufacturing, supply chain, human resources also created challenges for leaders to operate their business in market.
An atmosphere of uncertainty during the pandemic also induces fear and psychological issues for employees in organisations. Loss of confidence was a prominent result of this fear and demotivation. This was a significant crisis for leaders to effectively manage their teams. Lack of effective tools and physical distancing regulations also provided a lack of emotional support for these employees (Lawton-Misra and Pretorius, 2021).
It was a crucial challenge for organisational leaders to steer motivation among their employees to boost productivity and operate their business during crisis situations. Lack of effective data to support decisions of leaders was also generated due uncertainty in market operations and government regulations.
Impact of Introduction of Digital Tools in Averting this COVID Crisis
COVID pandemic has created a significant challenge towards organisation operations in market. Hence, in order to eliminate potential risks digital tools have provided significant assistance towards organizations. As pandemic situation has impacted on supply chain management of organizations, utilising digital marketing technology has provided assistance. Utilising digital marketing tools like social media and flash notifications organisations in a short period of time successfully were able to attract and acquire loyal customers based on which organizational development and progress got witnessed.
Shah (2018) opined that competing against other brands with similar products and services was easy and effective because of digital marketing tools. Hence, organisations operating in market were able to innovative products and services in an effective manner which led towards increased rate of goodwill and value.
In addition, it is also witnessed that because of this aspect of digital marketing tools business organizations became efficient in capturing customer’s data. Based on the acquired data, organizations understood needs and necessities of their customers by providing them with quality products based on their needs and necessities. Desai (2019) opined that because of the implementation of digital tools in operations, establishment of real-time communication has increased in an effective manner, creating a positive impact on the organization.
Owing to this aspect, organizations operational in market post pandemic situations was able to avert organisational crisis in an effective manner creating a positive development and growth. Owing to increased communication with customers, organizational management by establishing a positive relationship is going to improve and increase operational effectiveness in a positive manner. Organizational revenue because of this operational strategy is going to get increased by opening up innovative opportunities.
It can be stated that because of this aspect of digital marketing, organisations are also able to embrace customers’ privacy in a positive manner. Based on this aspect, organisations customers’ satisfaction rate is going to be increased in an effective manner creating an effective development. Furthermore, it can also be stated that because of this aspect customers loyalty and integrity of brand is also going to get increased in a positive manner developing organizational progress in market.
Leaders play a significant role in a successful transformation of their business operations. This section has evaluated crisis situations faced during Covid crisis by organisations and role of digitization in averting these issues from a leadership perspective. Integration of digital tools and overall efficiency undertakes effective strategy development and collaboration among every stakeholder within an organisation has been discussed in this section. Increase in communication with customers, organizational management by establishing a positive relationship has also been discussed in this section.
Section 4 – Personal Development Plan
Personal development plan provides an illustrated understanding of effective skills development objectives to plan growth of an individual. This is done in developing objectives and skills in improving personal and professional effectiveness of an individual. This present Personal Development Plan provides an understanding of various skills needed to be developed along with time considerations for leadership effectiveness.
Personal Development Plan
| Objectives | Development Areas | Development Strategies | Activities | Useful Resources | Timeframe |
| Communication skills | As part of communication skill, the areas that I need to develop are interpersonal communication skills. As influenced by Raju (2018), I would focus on enhancing my listening, verbal and non-verbal communication skills. Additionally, I also aim at enhancing my written communication style. | Development strategies include writing regularly, reviewing writings, developing reading habit and developing grammatical acumen. | Communicating with team members. Emotional awareness with regular expression is essential for this purpose. | Maintaining a writing log can be helpful. It can also be developed using peer reviews along with reading resources (Sousa and Rocha, 2019). | 3 months |
| Problem-solving skills | Analysis and decision making areas need to be developed in order to support organisational decisions. As stated by Shao (2019), the enhancement of problem-solving skill would also help to be resolve issues and constitute effective strategic management within an organization. | Engage in effective research to understand perspectives and concepts relating to problem areas. Developing emotional intelligence. | Increasing effective communication in order to understand in an empathetic view of team members. Along with this, active listening of others will help in undertaking decisions to solve problem areas. | Digital tools iot undertake decisions baked on data survey will increase confidence and scope of activities of organisations. Communication channels can also be developed for this purpose. | 3 months |
| Organisation skills | Organisation and planning with effective time management areas to be developed. | Critical thinking and undertaking collaboration skills can help in developing effective organisational skills | Organising various departments along with use of critical business objectives for developing organisational skills can help. | Training is a crucial resource through which organisational skills can be developed. Along with this, engagement of effective learning royals and digital technologies can help in effective skill development scopes. | 2 months |
| Time management skills | Prioritization and effective deadline management are crucial areas which need to be developed. | Effective decision and planning is crucial. Boundary setting and effective scheduling of tasks can help in increasing overall management and planning of timelines (Subramony et al. 2018). | Prioritisation with goal setting is important in order to enhance time management skill. Regularly checking up on timeline keeping is essential for improving time management skills.
I would also ensure to effective planning of tasks so that time can be allotted to each task which would help me in completion within stipulated period. |
Outsourcing tasks can act as an effective source. Collaboration skills can be used to organise and manage time.
|
4 months |
Table 1: Personal Development Plan
(Source: Created by Author)
This section has discussed various skills needed to be developed along with time considerations for leadership effectiveness of self. This contains a Personal development plan which provides an illustrated understanding of effective skills development objectives to plan growth of an individual.
Conclusion
Leadership in any organisation aiming to develop their objectives and aims is a critical factor. It plays a role in transforming businesses to deliver anticipated outcomes for growing the organisation in the market. Leadership skills and expectations have changed to include organisational smartness for operating in a competitive market. It has become crucial in this aspect that a technologically advanced and integrated organisation is important for a competitive market.
The first section has included various theories along with self analysis objectives for developing skills needed for leaders in a digital age. It has been discussed that leaders play a crucial role in steering necessary resources to develop their organisation and developing a sustainable business.
The second section discussed leadership skills and roles in developing an ethical, social and legal value of their organisation as well as development of their effectiveness has been analysed. Integration of digital tools and overall efficiency undertakes effective strategy development and collaboration among every stakeholder within an organisation has been discussed in this study.
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