LD7168 People Management in Global Organisations Assignment Sample 2023
1. Introduction
This section contextualizes the topic of people management in global organizations in project teams. In addition, also discuss the importance of the position of an organization and justify the importance of selecting this topic of people management. This people management involves training and motivating the team to maximize productivity and boost their company development. The main aim of this topic is to shed light on people management and how to set their future business practices in which they can encapsulate all processes of optimization, acquisition and retain the talent in an organization.
2. Relationship with existing literature
2.1 Analysis of Key Theories and Models
Sri Lanka is an island country that is positioned in the Indian Ocean, rich in cultural values and tradition. The United Kingdom is situated between The North Sea and the North Atlantic Ocean, which is an academically orthodox country.
There are some distinct variations between Sri Lanka and the United Kingdom in several strands that are discussed below.
Figure 1: Comparison between Sri Lanka and the United Kingdom upon various strands
(Source: De Silva Kanakaratne, 2018)
Power Distance: Sri Lanka influences inequality in society and social structure is divided into several divisions and got 80 points in the Hofstede model. Here, Power Distance refers to the range at which the members with less power do not get many facilities which the more powerful members gain. As cited by Beugelsdijk and Welzel (2018) while in the United Kingdom there is a tendency to maintain equity in their social structure. The United Kingdom believes that disparity among people should be lowered which tends to equalize the structure. The PD index in the United Kingdom is less among the upper class and more among the lower class people.
Individualism: Individualism is the measure of alliance among the members that can be premeditated by the introspection of people and is described in the terms of “I” or “We”. The former category people are only concerned about themselves or their families, while the latter prefer to be in a mass. In this field, Sri Lanka got 35 points and The United Kingdom got 89 points. Sri Lanka falls in the group of collaborative ones and possesses a fit relationship among their people (Huang and Crotts 2019). In contrast, The United Kingdom got 89 points as they maintain privacy and possess unconventional life. The United Kingdom reinforces their strategy towards the “I” community.
Masculinity: In Hofstede, Model Masculinity indicates the matter which is a rudimentary theme and deals with inspiring people to achieve success. In contrast, the Feminine concept shows the dominance of a powerful society over the less powerful one and suppresses their qualities. In this aspect, Sri Lanka secured 10 points as they believe in the values of “work to live” and do not entertain incentives or equality. However, The United Kingdom secured 66 points as they focus on the success of people and believe in opportunities to value them. That is why the United Kingdom is a Masculine society and has good aspiring conduction power over their people.
Uncertainty Avoidance: This context refers to ignorance against any social menace or enigmatic and unwanted circumstances. Uncertainty Avoidance considers the level that a country possesses how much effort to overcome unwanted or dark situations. In this context, Sri Lanka received 45 points since it does not handle ambivalence and unease well. They should be more concerned about the control of enigmatic situations and stress management. The United Kingdom, in this aspect, received comparatively low marks that are 35 which indicate it has to learn to deal more with ambiguous conditions. The United Kingdom must have to deal with such issues and plan properly in advance to ignore such circumstances.
Long Term Orientation: The power of a society to maintain the balance between its records with present and future is called Long Term Orientation. The societies that secure lower marks indicate that they have not been supervised well which propels to their late success. On the other hand, the societies that secured higher points are evidenced with a great success rate and have a good success rate. In this term, Sri Lanka achieved 45 points that indicate it has low performance and has to gear up to apply a more practical perspective(Kristjánsdóttir et al. 2017). The United Kingdom achieved 51 points in this context indicating comparatively more active than Sri Lanka in this aspect. The United Kingdom only emphasizes on the education sector to get them future-ready.
Indulgence: Indulgence refers to the proportion in which the country handles their preference and incitement on the basis of how they were escalated. Socialization affects the upbringing of the children and that is how they will know the value of society and will become a responsible people in future. In Indulgence Sri Lanka got no point while the United Kingdom got 69 points that indicating its high ethical value.
Schwartz Theory
Shalom H. Schwartz proposed “The Theory of Basic Human Values” which is a research on the cross-cultural sector. The theory considers the comparative study on the social and cultural aspects between two countries. As discussed by Lee et al. (2019) The Schwartz Theory coincides with the “Hofstede’s cultural dimensions theory” and gives a clear view of the comparison of two different countries. This is the best theory to understand human values with several aspects, challenges and need to manage the system for up gradation.
Figure 2: Schwartz Theory
Source: Lee et al. 2019
The theory suggests individualistic thinking and construction by selecting, designing and inspecting the society. It can help restore efficiency to overcome the challenges in life and to reduce disparity. Schwartz Theory suggests how to handle superiority over people and to conserve the past tradition (Sagiv et al. 2017). There are several terms in Schwartz Theory which are mentioned below.
“Power and Achievement”, “Achievement and Hedonism”, “Hedonism and Stimulation”, “Stimulation and Self-direction”, “Self-direction and Universalism”, “Universalism and Benevolence”, “Benevolence and Tradition” and “Benevolence and Conformity”. Some more terms are “Conformity and Tradition”, “Tradition and Security”, “Conformity and Security” and “Security and Power”.
Schwartz Value Survey
The “Schwartz Value Survey (SVS)” conveys the points they achieved on the basis of their performance in cultural, traditional and human development ethics. As per Saleem and Larimo (2017) the survey also includes the “Portrait Values Questionnaire (PVQ)” which can be inferred from the former survey. This theory helps to understand better exactly where the improvement is needed and also suggests how to improve their backlog. The survey has been done in over 64 countries and among 60,000 individuals. The Schwartz Theory along with Schwartz Value Survey determines the comparison between Sri Lanka and the United Kingdom on the basis of data of Hofstede Theory.
2.2 Analysis of key literature
In the case of expanding business procedures, an organisation looks after multiple things that can impact its business procedure. The management has to look after these factors and develop their company’s terms and policies to improve their business efficiency. This data and information help the management team to develop their planning procedures and strategies to mitigate the possible issue and risk factors. In this scenario, the organisation has to look after the culture of the people of that nation. Different people have different preferences and taste preferences that differentiate the culture of both countries (Jacoby et al. 2020). In the case of comparing both countries, we have to compare several things such as cultural differences, differentiation of legislation and governance that impacts the organisational structure of the different nations. In the case of legislation, the UK follows the primary and secondary legislation where the Act of Parliament is working as primary and Statutory Instruments are working as secondary legislation such as codes, orders and other rules). However, 52,741 laws have been present in the jurisdiction of the UK (Fell et al. 2021). On the other hand, in Sri Lanka, there are 225 members who are known as Members of Parliament (MPs). However, the President of Sri Lanka is able to suspend, prorogue and summon a legislative session.
The organisations have to take care of these rules and regulations to run this business effectively and develop their strategies to improve their business process and efficiency. This provides legal support to the business procedure and the organisation is able to get possible support for competitive advantages. Therefore, there is a difference in cultures that covers the change of beliefs, languages, national origin, expressions and practice to lead their lives. In this case, there is a difference between the gender equality of countries, power distance and uncertainty avoidance that create differences between the UK and Sri Lanka. Other than this, this also impacts the organisational structure of the organisation in the situation in different nations. As the choices and demands of the people impact on the workflow of the organisation business development process. One organisation has to understand the skillet and satisfactory factor to improve their customer base and maintain their employees’ efficiency. In the case project management process one has to research these factors that will help him to provide the guidance to get progress in the research process and get a successful outcome of the project. In this case, it also put an impact on organisational behaviours and is a project management process. There are differences between the demand and choices of people in both nations. An organisation has to continuously develop their planning procedures and strategic development process for improvement of their business according to their preference.
3. Critical and evaluative self-reflection
3.1 Impact of psychological factors on behaviours in an international project team
A company operates its business activity in different countries and different conditions. During its business operation psychological factors such as motivation, learning and attitude have a direct impact on the business project. As opined by Berry et al. (2018), the effectiveness of the project is being dependent on these factors. Business productivity, as well as its quality, is defined by employee motivation and working conditions.
Organisational culture: organisational culture is quite an important factor for business operation. A better organisational culture not only increases the effectiveness of management but also increases product quality. On the other hand, employee motivation can be possible through a better organisational culture. As the UK is a developed country and Sri Lanka is an underdeveloped country thus there is a huge difference between organisational cultures. Employees in the UK can be able to operate its activity in a better way due much availability or resource and factor of production (Valdebenito et al. 2020). It has been found from the theoretical analysis that principles of organisational culture of the UK are courtesy, politeness and punctuality. These principles are well maintained and properly followed within the organisation which increases business productivity. On the other hand, if an employee operates its business activity from Sri Lanka, employee engagement can be seen less as most decisions are taken by the top level. This directly impacts business profitability; quality of production is also affected. Employees from Sri Lanka are less confident as compared to employees of the UK. Thus, these organisational variances between two countries directly affected quality of project as well as business management.
Communication channel: Communication plays a pivotal role in business management. Effective communication within an organisation reduces employee conflict and increases employee engagement. Through establishing a strong communication channel in the business module cost control can be possible (Pikhart, 2017). On analysis of UK and Sri Lanka organisational communication channels, it has been noted that the UK has advanced communication channels. Modern tools and technology are adopted by UK organisations which positively impact employee performance. Based on modern tools and technology on communication channels employees can be able to participate in various organisational activities and decision-making processes. On the other hand, employees in Sri Lanka may be able to operate its activity due to communication barriers. Being an underdeveloped country Sri Lanka can be able to adjust with modern tools and technology in communication tools. Employees faced various business constraints related to decision making that increased the chances of a conflict. In this situation business efficiency and management effectiveness while meaning its team is affected.
Motivation: in order to attain sustainable success in business life, employee motivation is necessary. Employees are the first people who deal with customers. Thus employees are considered as brand ambassadors of business. In this situation, a business must keep its employees motivated. In the UK employees are more motivated as organisations use various strategies to keep them motivated. Some strategies such as performance appraisal, training and development career orientation plan are properly maintained. On the other hand, Sri Lanka does not maintain a strategy related to employee motivation. This difference of psychological between the two countries directly affect on the quality of project and management
3.2 Impact of social factors on behaviours in an international project team
Social factors are another aspect of business that is to be properly maintained. Education level, Emphasis on safety and religious belief are the factors that indirectly impact business operation. The management decision-making process is dependent on these factors. On the analysis of variances between social factors between the UK and Sri Lanka, it has been found that various social responsibility of business is well performed in the UK as compared to Sri Lanka.
Emphasis on safety: safety is one of the important social factors which increase employee engagement. In the UK, various health and safety are strictly followed which boost employee satisfaction. This strategy of a business in the UK not only satisfies employees but also increases business productivity. In the UK it is strictly guided to the employer to take reasonable care of the public and employees (Hse.gov.uk 2021). On the other hand, Sri Lanka is not following employee health and safety laws as well as the UK. This affects business profitability and management efficiency. Team leaders can be able to provide better satisfaction to employees who work in Sri Lanka due to its origination cultural and safety measures. Apart from this, due to the pandemic, the UK provides better security to its employees while maintaining safety measures in the proper way (Ammar et al. 2020). On the other hand, due to pandemic organisational culture and business collapse that affected employees as well as business to a large scale.
Education level: employee skills and knowledge depend on the education level of the country. In the UK employees are skilled and knowledgeable as compared to Sri Lankan. In the UK employees are more technologically advanced and have more technical skills. On the other hand, Sri Lanka does not have technological advances as much as the UK (Kelly et al. 2017). In this situation employees in Sri Lanka are less confident to make decisions and do things in a better way.
Demographic impact: The demography of any country is an important factor that reflects age, gender, marital status and income of country people. People of the UK are more developed and possess high income and high purchasing power as compared to the UK. Customer preference and burning behaviour depend on the social condition of any country. A well-developed country procures highly skilled employees for business in an easy way. This increases business effectiveness in management and utilisation of factors in a better way. In this situation, a business can be able to increase its productivity and revenue through operating its activity in the UK (Rajapakse et al. 2020). On the other hand, the demographic condition of Sri Lanka is not suitable for businesses to operate smoothly.
3.3 Impact of cultural factors on behaviours in an international project team
In the case of developing an international project team, the team have to understand the changes in the culture of the two nations. The project team should have the skills of adaptability that will them to recognise the culture of Sri Lanka and use their culture to build a successful project. On the other hand, different cultures have different beliefs, different choices and tastes, expressions and skillet. different types of demand and desires for a particular product (Jiang and Wang, 2018). In this case, a project team should have proper data and information about the choice and demands of those people. The project team have to analyse them and make proper strategies to get the necessary information and other things to maintain the quality of their project. In this case, recognising the people mindset plays an important role for strategies development and there is diversity in the people culture in Sri Lanka for which they have to face some issues to understand the differentiation of culture.
Other than this, in case of having a successful project report, the project has to get the social support of the people of Sri Lanka. There are people who have different kinds of preferences on a particular product or matter and the project team may face issues in identifying the important ones as they do not have proper knowledge of those products. This is the reason the project team have to through understand the challenges which are –
Changes in communication style
In Sri Lanka, there are differences in communication style and languages for which the project team may face issues on understanding their information about that particular thing (Jiang and Wang, 2018). The project team also have to analyse that information to implement the necessary one in their project preferences. The project team have to learn their languages to gather maximum information about anything.
Changes in decision-making style
In Sri Lanka, the people are used different kinds of processes of making their decisions and it helps them to get progress on their work. The project team have to know these skills and use them to get further progress unless other processes can lead to having some other outcome for that particular thing (Liu, 2019). Different kinds of decision-making styles help to improve the skill set of those team members and expand their knowledge for further progress in their careers. It will also help to differentiate the information that has been provided by people.
Changes in Approaches to Completing Tasks
In this case, the project team of the UK have to understand the different types of approaches that have been used by the people of Sri Lanka. This help to understand the culture of their people and recognise their approaches (Dunaievska and Chaiuk, 2020). These approaches may help to minimise the time consuming of the project team and get the proper outcomes for the research process. In this case, the project team have to utilise this skill in their research process to complete their [r0ject in the meantime and collect authentic information for their research topic.
Changes of approaches to knowing
In the case of approaches of knowing something, the people of Sri Lanka use different kinds of methods and the project team have to adapt these skills to understand the mindset of the people of Sri Lanka.
4. Consideration and evaluation of options
Recommendations to improve the effectiveness
- Clarify Goals, Roles, and Responsibilities
In which it determines how to address the effectiveness and how it is important for a team in people management of an organization. It states that teams that don’t wait for an exact time to do their job to improve effectiveness must set their priorities at certain times and get effective results which can help them to enhance their business productivity and future performance (Bryson, 2018). It is an effective strategy in which the team can perform very well and it can help check the understanding of the task. In addition, this can also help to explain their motive and priorities in which they set their specific objectives and performance. Apart from this also specify the goals and set deadlines to maintain their productivity and give satisfaction to employees Kotlar et al. (2018). In an effective team, each subordinate needs to understand the duties and requirements to make impactful effectiveness in an organization.
- Engage in Proper Planning
It is a leading and proper strategy to recommend removing the issues of effectiveness in people management in an organization. It can be very successful and effective planning in which companies can set their future practices and develop the effectiveness of an international project team. In which organizations must know the implementation process and apply them according to their requirements which help them to be effective in an international project team. Apart from this, it must include components such as communication, strategy and leadership (Burke, 2017). These all components can maintain the measurement systems in which companies can fulfill customer expectations and encourage them to keep them accountable. This can also conclude behaviour and culture change in which organizations can set and make their future practices which can help to encourage employees. Nonetheless, competitive culture and behaviour help an organization to make better goals towards motivating employees (Aguinis, 2019). In order to improve work performance, it is important to improve organizational effectiveness which can help to establish new strategies and this can be an effective strategy that can recommend mitigating the issues of people management in a global organization. Proper planning helps to innovate business ideas and set some practices in which an organization can develop their future performance and which can help the employee understand their values. In addition, employees must share their ideas which can give them satisfaction and provide a positive workplace that gives them an effective nature and climate.
- Develop People and Teams
The first rule of team building is too obvious to lead a team effectively and must establish the leadership strategy online so that companies can develop their future performance and best practices (Woodcock, 2017). The steps must include considering all ideas of each employee as valuable and beware of employees’ unspoken feelings which can harm organizational profit and decrease the effectiveness of people in the global organization. In which it acts as harmonizing the influence effectiveness and resolves minor disputes between members which can increase better goodwill. Apart from this, to reduce the consideration and evaluate the options it must delegate some problem-solving skills which emphasize the importance of team members in international projects. As opined by Smithe et al. (2016), Must establish team values and set some practices and what to do about the process in which it can make establishments, so that employees get a sense both of their success and the challenges.
- Run Effective Meetings
In this aspect to run effective meetings through to determine its necessary objectives and set a clear agenda in people management planning in today’s world of the global organization. As opined by Armstrong, (2021), this also determines how the meetings are needed and choose the meeting participants which can contribute fully and make a strategic recommendation to resolve these issues (Bogsnes, 2016). In order to resolve these issues, schedule timing for maximum engagement can help to consider and evaluate some options of people management to bring effectiveness. In addition, must assign numerous and specific responsibilities in which it can help to obtain issues and prepare impactful effectiveness which can give the numerous ways of development of a global organization. In addition, meetings are an effective way to organize staff, make arrangements, and plan tasks to mitigate all solutions and help to make a strategic recommendation in this context.
5. Conclusion
In this assignment, this section is discussed about people management in global organizations. In today’s world how human resource management plays a crucial role in an organization. Additionally, how can it improve employee motivation and future practices of an organization. The main aim of this topic is to discuss how people management plays a continuous role in business organizations and conclude the impact of psychological factors on behaviours in an international project team.
Moreover, this assignment also includes the impact of social and cultural factors which can have an impact on the international project team of an organization. In addition, provide consideration and evaluate options in which this section can evaluate their future practices and remove the negative impact of effectiveness in the business context. Apart from this, critically evaluate the business practices and self-reflection in the global organization of people management. In this regard, this section also concludes with consideration and evaluation of some options which set the future practices of this organization and boost organizational productivity.
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Journal
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Websites
Hse.gov.uk 2021, safety law in UK Available at: https://www.hse.gov.uk/pubns/law.pdf [accesse4d on 16 December 2021]
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