Assignment Sample on Organisational Health And Well-Being
Introduction
Leadership and diversity management are significant perspectives to ensure the improved organisational process and developed work process inside the organisation. It further helps in maintaining an effective business culture and developing the overall employee performance level which further helps the business organisation to gain a high level of competitive advantages such as increased rate of profitability in the competitive market. For task 1, the case study of NPP Rehabilitation services has been chosen effectively. This report is going to shed light on the strategic perspectives regarding leadership and diversity along with the health and well-being factors of employees in the business organisation. It will further describe information on the recommended strategies including the leadership approaches required to ensure improved working performance and the business efficiency level of NPP Rehabilitation services.
2. Developing a strategy to lead health (Physical and mental) and well-being critically evaluates the case study company’s current approach to:
2.1 Leadership
The case study interview with Karl Welborn, the director of NPP Rehabilitation Services, served as the basis for this critical analysis of his leadership approach and styles. Private occupational therapy, speech, and language therapy, physiotherapy, and psychotherapy treatments are provided by NPP Rehabilitation treatments [Refer to the case study]. He loves making investments in his team members and supports their professional and personal development [Refer to the case study]. Welborn fosters a sense of empowerment and loyalty among employees by giving them chances to take on new tasks and grow within the company, which results in a more motivated and effective workforce. Welborn adheres to the situational leadership paradigm because of his openness and readiness to accept criticism from his staff. As per the views of Men, O’Neil & Ewing (2020), employees are more likely to openly voice their views and concerns when there is open communication. Welborn gives his workforce a sense of empowerment and ownership in the success of the company by incorporating them in decision-making procedures.
At NPP Rehabilitation Services, Welborn’s leadership approach has made a big contribution to building a supportive and creative organisational culture. As suggested by Terkamo‐Moisio et al. (2021), strong dedication to patient care, an emphasis on ongoing learning and development, and a spirit of teamwork among employees define the corporate culture. Employees now work in an environment where there is a strong emphasis on staff development and mentoring (Foster, 2017). This supportive workplace atmosphere helps to improve employee engagement, job satisfaction, and turnover rates. Welborn’s emphasis on questioning the existing quo has produced an innovative and continual improvement culture. Employees are urged to use their imaginations and look for novel approaches to improve patient outcomes and service delivery (Hersey, 1984). According to Situational Leadership Theory, which Hersey and Blanchard established in the late 1960s, effective leadership depends on matching the leadership style with the followers’ degree of maturity or preparedness (Walls, 2019).
According to the notion, there are four different types of leadership: telling, selling, participating, and delegating. These differ according to how much guidance and support the leader offers. Situational leadership is also evident in Karl Welborn’s leadership style in the case study interview. Welborn understands the value of adjusting his leadership style to each team member’s maturity and ability level through promoting staff development and mentoring. For instance, he uses a fast-track programme with extensive mentoring and assistance for newly trained occupational therapists to advance their skills.
Another idea is the Servant Leadership theory, which emphasises servicing the needs of followers and the larger community above chasing power or personal gain (Manning & Curtis, 2019). As suggested by Pawar et al. (2020), servant leaders put their colleagues’ progress and well-being first, creating a loving and encouraging work atmosphere. The focus Karl Welborn places on employee development and financial support for their professional advancement is consistent with servant leadership ideals. He exhibits a sincere dedication to the development and fulfilment of his team members by offering mentoring, advice, and support. As opined by Canavesi & Minelli (2021), the servant leadership philosophy promotes employee engagement and dedication by fostering empowerment, teamwork, and a strong sense of purpose. Welborn’s attitude to the difficulties presented by the worldwide epidemic demonstrates his capacity to manage change successfully. He exhibits a proactive and decisive approach to crisis management, placing a strong emphasis on team cooperation and evidence-based decision-making. This is consistent with the tenets of change management, which promote a planned and methodical method for managing organisational change (Cribbin, 1981).
2.2 Diversity
Organisational diversity can be defined as the structure with equal employment opportunity without any kind of discrimination such as ethnicity, gender, race and sexual orientation. As opined by (), workplace diversity supports the effective decision-making, which further leads to productivity and profit. Welborn encourages employees to feel empowered and loyal by offering them opportunities to take on new responsibilities and advance within the organisation, which results in a more engaged and productive workforce. Diversity also allows the two-way communication, which is an effective way of creative and effective problem-solving method, which reduces the employee turnover rate. When there is open communication, employees are more willing to express their opinions and concerns candidly. By including them in decision-making processes, Welborn provides his employees with a sense of empowerment and ownership in the success of the business. This critical evaluation of Karl Welborn’s leadership strategy and styles was based on a case study interview with the director of NPP Rehabilitation Services. NPP Rehabilitation therapies provide private occupational therapy, speech and language therapy, physiotherapy, and psychotherapy. He enjoys investing in his team members’ growth on both a professional and personal level Welborn follows the situational leadership paradigm due to his openness and willingness to take employee criticism.
Diversity allows different perspective during the decision-making process, which further leads to better and faster decision-making and problem-solving. On a long run, higher innovation is a major benefit of diversity management process, which supports innovation inclusion. According to the social identity theory, why diversity can be discerned as a negative result. As per the views of Davis Love & Fares (2019), social identity theory indicates that while first coming into touch with another people also categorize them as belonging to an in-group and an out-group. Welborn’s leadership style at NPP Rehabilitation Services has significantly influenced the development of an encouraging and innovative organisational culture. The corporate culture is characterised by a strong commitment to patient care, a focus on continual learning and development, and a sense of cooperation among staff. These days, employee development and mentorship are given a lot of attention in the workplace. This encouraging work environment aids in lowering turnover rates and increasing employee engagement. Welborn has created a culture of innovation and ongoing development as a result of its emphasis on challenging the status quo. Employees are advised to exercise their creativity and explore cutting-edge methods to enhance patient outcomes and service provision. Karl Welborn’s emphasis on staff growth and financial assistance for their professional success is in line with the principles of servant leadership. He shows a genuine commitment to the growth and happiness of his team members by providing mentorship, counsel, and support.
Diversity includes the recruitment of talented workforce, which enables an organisation to give better response to ever-changing business environment. The inclusion of diversity also helps in enhancing brand image. According to Canavesi & Minelli (2021), the servant leadership ideology fosters empowerment, teamwork, and a strong sense of purpose, which in turn increases employee engagement and devotion. Welborn’s response to the challenges posed by the global pandemic displays his ability to successfully manage change. He demonstrates a proactive and resolute attitude to crisis management, emphasising teamwork and fact-based decision-making. The principles of change management, which advocate a planned and rigorous approach to managing organisational change, are compatible with this.
2.3 Organisational health and well-being
In regard to the health and well-being factor of employees, Welborn is concerned with maintaining proper safety of employees within the workplace which has been a supportive factor to improve the working performance level of employees. This further helps in developing the working performance level and overall business operation process of NPP Rehabilitation services. Regarding the company, Welborn is significantly concerned with dealing with individual employees which is the most supportive factor to improve the working performance level and overall efficiency level of the firm.
As suggested by Pradhan and Hati (2022), the maintenance of health and safety factors within the business organisation is required to ensure the improved working performance level and developed well-being factor of employees. Regarding NPP Rehabilitation services, Welbron is significantly concerned to focus on the health factor by maintaining safety along with developing the working process and overall safety factor within the organisation. This has been supportive tactics to ensure the improved working function along with the development of the business process within the organisation based on which it has been able to gain a high level of competitive advantages such as increased profitability. The theory of well-being can be considered in this context to link with the health and well-being of employees of NPP Rehabilitation services. As mentioned by Pradhan and Hati (2022), the theory of well-being effectively discusses the most significant perspectives such as proper waste management and avoiding waste systems within the business area. This will further have a positive impact on the safety and health condition of employees which will have a positive impact on the overall business productivity (Mintzberg, 1987).
This will further positively impact the working performance level and overall profit generation rate of NPP Rehabilitation services in the competitive market which is the key and positive side of the business. The strong and effective way of considering the approaches like health and well-being are supportive factors for Welborn to ensure an improved level of business performance and a high level of employee retention rate. This will have a positive impact on the overall business performance and overall market recognition of the firm.
It could further be discussed that a significant way of developing the internal business framework of NPP Rehabilitation services has been supportive and the most effective technique for Welborn to ensure a high level of employee satisfaction rate. As mentioned by Pradhan and Hati (2022), regular basis dealing with employees along with understanding their problems related to health and well-being factors have been strong and effective practices of business organisations to ensure an improved level of business performance (Tapera, 2014). This information indicates Welborn has obtained a high level of success in the competitive market by maintaining health and well-being factors.
3. Conclusion
From the above discussion, it can be concluded that Based on a case study interview with the director of NPP Rehabilitation Services, this critical assessment of Karl Welborn’s leadership tactics and philosophies. Private occupational therapy, speech and language therapy, physiotherapy, and psychotherapy are all offered by NPP Rehabilitation Services. He appreciates making investments in the professional and personal development of his team members. By giving employees the chance to take on new duties and grow within the company, Welborn encourages employees to feel empowered and loyal, which results in a more engaged and effective workforce. Welborn adheres to the situational leadership paradigm because he is approachable and receptive to employee feedback. Employees are more likely to be forthright in sharing their ideas and concerns when there is open communication.
References
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