TM5022 Leadership in Events Hospitality and Tourism Assignment Sample

Introduction

  • Leadership is the prime process and tactics by which an executive executes, directs and influences the behaviour of their employees.
  • In order to be a leader several skills, experiences and knowledge are must that need to be acquired.
  • Purpose of this study is to discuss the leadership roles played by Gaurav Bhushan to lead his company Accor.

In terms of organisational operation and performance enhancement, an effective leader and their leadership style play a tremendously crucial role. Because leader’s usually executive personnel’s execute, direct and influence behaviours of their employees to gain organisation as well as team overall goal and enhance overall performance of the same.  Leadership states the ability of an individual for influencing others and in business; this skill makes an individual to take a prominent position. Gaurav Bhushan who takes the leadership charge in Accor hotel group is selected as the leader for this assignment. In history and future planning of the organization, the basic leadership skill provides significant impact and assists the organization to grow. Uniqueness, training, development and the career opportunities are significant in influencing the employees and this assist the organization grow in this competitive environment.

Background of leader

  • Leaders are individuals who guide and operate other team members and for this leaders must have operational skills (Thoroughgood et al. 2018).
  • Gaurav Bhushan is a great leader since he always target to work along with his employees and managers.
  • He always give most role to his company members and give best possible support to them whenever required.

As per the analysis of all leaders, it has come to know that different leaders have different geniuses that can effectively operate a team and enhance the organisation as well as team member’s performance and productivity.  It is needless to say, nobody has all the requirements to be a leader.  The strong leadership skills of different managers assist the organization to grow in this competitive advantage with increasing its customers.

Background of leader (Cont)

  • Gaurav Bhushan is a post graduate diploma in applied investment and finance.
  • Gaurav Bhushan has theoretical and practical knowledge; nonetheless, he doesn’t have any experience.
  • Gaurav Bhushan is enough experienced in leadership context and also has accelerated organisational performance in previous work.
  • As per the analysis of all leaders, it is noted that each leader has several leadership styles to guide and execute (Moorman, Blakely & Darnold, 2018).

The analysis of leaders’ backgrounds it has come to know that every leader has several potentials and weaknesses as well. As per the analysis of their skills and knowledge, leadership styles of all candidate are different that need to consider to select them.   In critical situation, reformation and taking charges are important to recover the difficulties and enables the organization to grow. The positive attitude of the leader is essential to energize its different staffs with motivating them and this finally leads to the development. In terms of long-term growth of the organization, the training and motivation provide significant value and increases employee retention.

Background of leadership style

  • Effective leadership style plays a crucial role to enhance the overall performance and productivity of the entire team as well as respective organisation.
  • Autocratic, Pacesetting, Affiliate, Democratic, Authoritative, Transactional and Transformational Leadership are such leadership styles that are seen in their leadership style (Aguas, Zapata & Arellano, 2017).
  • Every candidate has a different leadership style and all the styles are effective as per situation.

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Every leadership style plays tremendously crucial role to operate the team and enhancing the overall productivity and performance of the team and entire organization. Autocratic, Pacesetting, Affiliative, Democratic, Authoritative, Transactional and Transformational Leadership are core leadership styles that a leader must have to be an effective and successful leader.

Background of leadership style (Cont)

  • In proportion to the background analysis, it is noted that Gaurav Bhushan follows Autocratic leadership style that is effective for organisational development.
  • Gaurav Bhushan maintains Affiliative, Democratic leadership style as a requirement.
  • Finally, Gaurav Bhushan used to maintain and implement a Transactional and Transformational Leadership style that is tremendously effective for organisational operation and performance enhancement (Bonsu & Twum-Danso, 2018).

Different leadership styles have different advantages, It is noted that different situations require different leadership. A leader who is expert at handling every situation and mitigates employee conflict is the perfect leader.

Interview

  • Interviewer: What type of leadership has the foremost significance? Gaurav Bhushan : Autocratic leadership style is the most significant leadership style as per my understanding.
  • Interviewer: What is the role of a successful leader in terms of organisational performance development? Gaurav Bhushan : An effective leader plays a significant role in terms of organisational operation, implements different tasks and enhances overall organisational productivity (Boyle & Clarke, 2019).
  • Interviewer: Can you please tell us the history of your organization that you have developed through the leadership skill? Gaurav Bhushan : The organization retains employees and managers from different hotels and the organization “Accor” has developed through motivating and engaging people.

Effective leadership style can manage and handle various difficult situations. Notwithstanding, it is noted that Gaurav Bhushan  has an Autocratic leadership style and the leader’s role is also clear to A. A mentioned that an effective leader plays a significant role in terms of organisational operation, implements different tasks and enhances overall organisational productivity.

Interview (Cont.)

  • Interviewer: How do leaders contribute to enhancing organisational performance? Gaurav Bhushan : By enhancing team performance and productivity overall organisational performance can be enhanced (Boyle & Clarke, 2019).
  • Interviewer: How do you manage employee conflicts? Gaurav Bhushan : generally situational leadership style helps to mitigate employee conflicts.
  • Interview: Could you tell us how you developed your hospitality career and inspire people? Gaurav Bhushan : the increment network of the hotel through the performance of the employees and this continual path with different learning opportunities are essential for inspiring people.

Employee performance and employee conflicts management are tremendously significant. As per B’s response, it is clear that B has effective knowledge of both theoretical perspectives and practical perspectives.

Interview (Cont.)

  • Interviewer: What is the transformational leadership style? Candidate C: Transformational leadership style is the tactics that leaders follow to inspire and motivate employees to be more innovative and accelerate performance.
  • Interviewer: How organisational performance can be accelerated? Candidate C: By motivating employees, identifying core issues and resolving them, proper use of organisational asset performance can be accelerated (Mayfield & Mayfield, 2017).
  • Interviewer: How do you hope the life cycle of the hotel will change in past years? Candidate C: In the developed country, we open market for experiment and understanding the customers and the motion of the lifestyle is changed in this recent years.

In accordance with the analysis of Candidate C’s responses to the question of how organisational performance can be accelerated, it is noted that Candidate C has deep knowledge and ability to understand organisational needs and C can be a good leader. The uniqueness is the major factor for the success of the hotel and therefore, the changes in the hotel lifecycle is the essential part for the growth of the company.

Justification for chosen leader

  • As per the analysis of the previous interview Gaurav Bhushan has been selected as he has deep knowledge of leadership and experience in a reputed organisation.
  • It is observed that enough knowledge and experience plays a tremendously significant role in effectively operating any task and enhancing its performance as well (Goleman, 2017).

In proportion to the analysis, it is noted that overall experience plays a tremendously significant role in effectively operating any task and enhancing its performance as well. Depending on the responses and previous experience in leadership Gaurav Bhushan has been selected.

Justification for chosen leader (Cont)

  • It is noted in Gaurav Bhushan behaviour that the general approach, potential of understanding, view on organisational development is too good, which is a foremost requirement for a successful leader.
  • On the other hand, Gaurav Bhushan has a perfect attitude in terms of being a leader.
  • Besides it, Gaurav Bhushan has authenticity of knowledge, courage, compassion as well as humility that plays a crucial role to be a successful leader (Vecchiotti, 2018).

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It can be commented that an effective and successful leader requires several skills, knowledge and experiences. In this regard, Gaurav Bhushan, has authenticity of knowledge, courage, compassion as well as humility, perfect attitude in terms of a leader that made him selected.

Leadership theory

  • In order to ensure overall organisational development and performance enhancement different theories and models need to be implemented.
  • Situational theory, behavioural theory, transactional theory, transformational theory and Contingency leadership theory plays a significant role to improve organisational development and enhancing overall performance (Kovach, 2018).
  • Gaurav Bhushan, has Situational theory, behavioural theory, transactional theory, transformational practical knowledge that would be useful for respective organisations.

Leadership style and leadership theories & models are interrelated that play tremendously significant roles to make an organisational successful and productive. That Gaurav Bhushan, does in the workplace. The planning of the organization is essential for the growth of the organization and provides good service and luxury decor to its customers. The good support from the corporation and effective leadership style is highly necessary for the growth of the organization (Owen, 2018). The increment and innovation is very important and in this critical situation, due to the outbreak of the pandemic this makes the organization to be competitive.

Documentary on leadership

  • As per the previous analysis it has come to know that Gaurav Bhushan maintains Affiliative, Democratic leadership style as requirements and Gaurav Bhushan  is opposite to it.
  • Knowledge, skills and effective experience are tremendously significant in terms of organisational development that Gaurav Bhushan have (Owen, 2018).
  • Gaurav Bhushan is skilled enough, and can maintain a good democratic style of leadership.

It has come to know from the analysis that different candidates have different virtues. Notwithstanding, Gaurav Bhushan has all the required skills, knowledge and experience that a perfect leader must-have.

Documentary on leadership (Cont)

  • As per the demonstration, Gaurav Bhushan is fit for the leadership as experience is the foremost requirement that can handle any situation (Owen, 2018).
  • In proportion to the interview, it is noted that Gaurav Bhushan has the potential and personality that would inspire other employees and enhance workflow as well.

            Depending on the interview and cross-check of candidates’ personalities, it is noted that Gaurav Bhushan can be a perfect leader. Nevertheless, he also has a lack of knowledge and skill that can be improved through training.  The vast knowledge, strong support and effective skill provide significant advantage to the organizations and leads to long-term success.

Leadership theoretical framework

  • Leadership theoretical framework is a set of common principles that a leader must have (Uslu, 2019).
  • As per the analysis, Gaurav Bhushan follows an autocratic leadership style that is poor and Gaurav Bhushan  has good knowledge of leadership theory, but theoretical knowledge is not enough for good leadership.
  • Gaurav Bhushan has effective knowledge on every possible term of leadership and experience that would help to develop organisation.

Leadership models and theories play tremendously significant role in terms of organisational development and performance enhancement. The strong support of the leadership and the innovation within the organization is fundamental for the long-term growth of the organization.

Conclusion

  • Leadership is the key tactic of guiding, executing and motivating others to enhance the overall performance and growth of organisation.
  • As per the interview, different Gaurav Bhushan have different potential; notwithstanding, Gaurav Bhushan has effective potential and experience that can be effective for leadership.
  • Effective leadership models and theories were also considered in the interview to select them.

In proportion to the analysis of the above-mentioned discussion and demonstration, it can be stated that Situational theory, behavioural theory, transactional theory, transformational theory and Contingency leadership theory plays a significant role to improve organisational development and enhancing overall performance that every leader must follow.  The massive responsibility towards the stakeholders and the employees with securing their lives has made success to the organization. The creativity, innovation and decoration are also important and it assists in influencing different customers. In hospitality sector, the seriousness and concern about different things are essential to increase sustainability and increase its potential customers. In satisfying the customers, the demographic change and innovation in hospitality sector influence the customers. The expected shift and sustainable growth assist the organization to grow in this post-pandemic situation and the organization creates brand awareness with this leadership style.

References

Books

Boyle, B., & Clarke, P. (2019). The headteacher is as effective leader. Routledge.

Goleman, D. (2017). What Makes a Leader?(Harvard Business Review Classics). Harvard Business Press.

Mayfield, J., & Mayfield, M. (2017). Motivating language theory: Effective leader talk in the workplace. Springer.

Owen, J. (2018). How to lead: The definitive guide to effective leadership. Pearson UK.

Journals

Aguas, P. P., Zapata, L. V., & Arellano, D. L. (2017). Transformational Leadership Plans. World journal of education, 7(4), 1-11. Retrieved from:https://doi.org/10.5430/wje.v7n4p1

Bonsu, S., & Twum-Danso, E. (2018). Leadership style in the global economy: A focus on cross-cultural and transformational leadership. Journal of Marketing and Management, 9(2), 37-52. Retrieved from:https://gsmi-ijgb.com/wp-content/uploads/JMM-V9-N2-P04-Samuel-Bonsu-Global-Economy.pdf

Kovach, M. (2018). An examination of leadership theories in business and sport achievement contexts. The Journal of Values-Based Leadership, 11(2), 14. Retrieved from:http://dx.doi.org/10.22543/0733.62.1215

Moorman, R. H., Blakely, G. L., & Darnold, T. C. (2018). Understanding how perceived leader integrity affects follower trust: Lessons from the use of multidimensional measures of integrity and trust. Journal of Leadership & Organizational Studies, 25(3), 277-289. Retrieved from:https://journals.sagepub.com/doi/abs/10.1177/1548051817750544

Thoroughgood, C. N., Sawyer, K. B., Padilla, A., & Lunsford, L. (2018). Destructive leadership: A critique of leader-centric perspectives and toward a more holistic definition. Journal of Business Ethics, 151(3), 627-649. Retrieved from:https://link.springer.com/article/10.1007/s10551-016-3257-9

Uslu, O. (2019). A general overview to leadership theories from a critical perspective. Маркетинг і менеджмент інновацій, (1), 161-172. Retrieved from:http://www.irbis-nbuv.gov.ua/cgi-bin/irbis_nbuv/cgiirbis_64.exe?c21com=2&i21dbn=ujrn&p21dbn=ujrn&image_file_download=1&image_file_name=pdf/mimi_2019_1_15.pdf

Vecchiotti, R. (2018). Contemporary leadership: The perspective of a practitioner. Journal of Leadership Studies, 12(2), 40-45. Retrieved from:https://onlinelibrary.wiley.com/doi/abs/10.1002/jls.21573

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