Assessment Sample 2020


In the current environment, the aspect of the Tele Health Management system has been developed at the great extent. It enables the people to access the health care service without visiting in the hospitals.

It also allows the rural people to fix the appointment with the doctors and communicate on their disease on the regular basis. In the Tele Health Management system, the patients are able to complete to take advantage of the medicate service without facing difficulties.

In order to develop an effective Tele Health management system, it is essential to concern on the non functional requirement. It determines the quality of the system. Typically, the non functional requirement indicates to the Usability, Reliability, Performance, Security, and Scalability (Tunstall Healthcare, 2016). Non-Functional Requirements defines the FURPS+. FURPS + can be described as below:

  • Functionality (F): Functionality defines the functional requirement in the system
  • Usability (U): In this, usability is known as feature that indicate to high performance
  • Reliability (R): This element indicates to the reliability of the system.
  • Performance (P): P refers to the effectiveness of the system with meeting the requirement of the standard
  • Security (S): It is also important element for developing the believe on the customer mind regarding tot the Tele health system
  • Plus (+): Plus indicates to the stands for constraints and Interface.

Non-Functional Requirements

The requirements that help one to recognize the quality of the system is been referred to as the Non-functional requirements. The non-functional requirement deals with the characteristics of the quality like the security, safety, usability, performance, accessibility, supportability, modification.

These all characteristics are very essential as they help one to identify whether the system will be able to perform or not (Rouse, 2014). The Non-functional requirement is significant for the Tele health management system and this system can be summarised below manner:


Usability – This element shows that how effectively system is easy to use for the patients. It also determines that how much system understandable for the user. In order to develop an effective or highly usability system, it is essential for the developer to make the highly automatic system.

It should be needed to minimum requirement of the human efforts. The main aim behind to development of the system should to develop an user friendly system.

Reliability – Reliability is also an important element in the Tele health Management System to provide the best experience to the patients. In order to increase the reliability of system, it is essential for developers to enforce the effective strategy regarding to make secured the patients’ data and information.

In this, the potential risk of losing the data and information and possibility of the system error should be below 0.5%. The Tele Health management system should complete all the standard of safety and security (Law and Wason, 2014).

Performance – It is also a key factor in the development and implementation of the Tele Health Management System. It is related to time consumed in provide the heath care service to a customer.

For an effective performance, the time duration should be minimise as possible so that patients can be attracted by the hospital. At the same time, the developed system should also concern all the requirement of the patient effectively to increase the rating of the service and customer.

Security –

The security of the system defines the overall effectiveness of the Tele health Management system. In this kind of system is based on the internet where various kinds of the sensitive information and data are shared by the patients.

That is why, it is essential for the developer of the system to focus on the each requirement of the security of the patients and hospitals’ data and information. In regard of this, developers can take the advice of the cloud providers.

Supportability –

The term supportability contains various requirements such as maintainability, scalability, efficiency that are following:


The system in which way that will be developed is maintainable. It will be beneficial if the system will be developed in the Java language and in house maintenance team of Tunstall Healthcare (Wu, et al. 2015).  


Scalability is also essential for the Tele health management system in order to maintain the data and information in the effective manner.


The efficiency of Tele Health management system is associated with the time processing or consuming in the completion of treatment. The system should minimise the time on the treatment process.

System Interface

The system interface indicates to OS system that determines the hardware required for the operating the system. The developed system will be operated on Windows OS as it supports GUI. It is because it will be easy to uses and understand.

User Interface

The user interface refers to what function will be used by the patient and what it will see. There are four stakeholder of Tele health management system that is why it will have four user interfaces including Patient Interface, Clinical Team Interface, Service Provider Interface and Tunstall Interface.

Patient Interface

In the management system, patient interface should be understandable and clear. The design of the website and portal should be effective that should attract the patient. Along with this, it will be also helpful if designer shows all the information at the front of the website (Colombo, et al. 2014).

Clinical team interface

Clinical Team Interface is also significant to determine the data and develop the report of the patients. In regard of this, the user should be have full knowledge that how the system works. The Clinical Team Interface can be used to add and edit the information and data of the patients.


Design Constraints

In order to develop the effective system, it is also important that design of the system should according to the nature of the data based. The requirement of the maintenance should also minimum.

Implementation Constraints

As the English is international language that is why, it is essential that used language should be English.

Network Constraints

In the implementation of the NSW, it is possible that system can include error and problem. Due to this, it is essential for the system developer to investigate all each aspect of the system effectively to minimize the possibility of error (Lian, 2015).

Mobile and cloud based solutions

Mobile and cloud based solutions can be used as wirelessly for sharing and distributing the information through the applications. The mobile application is a software application that can be installed in mobiles or tablets.

It uses the mobile data or Wi-Fi at anywhere. Tunstall is an application for mobile which is helpful for patients and doctors for sharing the medical information (Dinh, et al. 2013).

This application helps the patient to send and receive the reports and consult with doctor for obtaining the help and medicines. The mobile application is an easy way to consult the doctor about and serious disease with the treatment according to the measurement of the symptoms.

The mobile applications related with the medical information are increasing due to high demand with the portability. It allows the patient to contact the doctor in any emergency and take the appointment with the doctor.

The cloud based applications are helpful to store the data and information which was shared (Abolfazli, et al., 2014). The mobile applications are affordable because mostly mobile applications related with the health are provided free of cost by the developer to solve the health problems (Castiglione, et. al. 2015). These mobile applications also provide the health status of the patient.

Cloud based solution in Healthcare

Healthcare is a service that is used by the patients 24*7. Due to this, it is essential for an healthcare service provider to improve its organisational system so that patient can access service any time.

As concerning of this, cloud based system can be used by the hospitals to help the patients. It allows the both hospitals and patients to minimise the effort. It is because this allows the system to complete whole the process through the computerise system.

Advantage and strength of Cloud-based

The main benefit of using the cloud based solution in the healthcare is that it reduces the cost of the organisation. It is because cloud based system minimise the need of the costly hardware and machinery.

At the same time, the cloud based system also improves the scalability and flexibility of the system for the user because it allows the patients to take the appointment without visiting in the healthcare centre.

The aspect of the cloud based system also allows the health care system to apply the new measures of the security (Abolfazli, et al. 2014). Hence, by adopting the cloud based system, the healthcare system will be able to increased the security of the data and information.

Disadvantage and Weakness of cloud based solution

The aspect of the adopting the cloud based strategy in the healthcare also contains the privacy issue. It is because this system allow healthcare centre to keep the data and information of the patient that includes the risk of losing the patients’ data and information.

In the same concern of this, the data security issue is also presented with adopting the aspect of the cloud based system in the healthcare. That is main reason that people do not believe on the system. At the same time, this is also based on the internet and internet assessable device which is not possible for the each person in the rural area.

SDLC Approach

SDLC refers to software or system development life cycle. Under this approach, there are two approaches that are adaptive and predictive approach. In this, predictive approach is a combination of the sequential activities.

On the other hand, adaptive approach is an approach of adaptive change in the organisation. In the SDLC approach, there are five major steps that are Initiation, Analysis, Design, Coding, Testing and Maintenance. Adaptive approach will be used that have following pros and cons.

Adaptive Approach –This model is also known as an agile method and in this approach; there is scope or the room for doing the change in the requirement. Because of this, this approach is a change drive approach. Below are the some pros and the cons of this approach.

Pros – This approach is flexible because the all changes that happened instantly are adopted by this approach easily. The requirements can also be changed after the words.  At the same time, this approach is also a time saving approach.

It is because by sung this approach, there is no need for the huge time for the project manager and project has also needed so much time to prepare. Because of this, this approach is also known as a time saving approach (Dinh, et. al. 2013).

Cons – Although, there are different advanaytge of using the adaptive approach but at the same time, there are also some issues and the draw backs that are faced by the firm in the project.

In the use of adaptive approach, there is no perfect planning and the all objectives that are made by using this approach are also not clear that creates the issue to define the project. As well as, the all changes that are done in the use of these approaches are also quite expensive that also create the financial issue for the firm in the project.


On the basis of the above discussion, it can be said that Non-functional Requirements are important to develop the cloud based system for the Tele Heath management system.

An effective cloud based system or headspace project also allows the people in the rural areas to access the healthcare services quickly and effective. At the same time, it also allows the healthcare centre to keep the data more secured.


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