Best 400777 Leadership Quality Safety Sample

Best 400777 Leadership Quality Safety Sample

Q1. Quality in health care and its key principles

Quality, in terms of health care, relates to the level of value, that health care resources provide to the entire workforce. It is quite similar to that of the quality in other fields, where quality refers to, whether something is suitable for the predetermined purpose or not (Nikolaou & Kenta’s, 2017).http://Best 400777 Leadership Quality Safety Sample

When it comes to quality in the health care facilities, it encompasses the medical resources of the highest quality, that helps to assure the patient of the best of the treatments, quality of life, medical assistance, life expectancy, cure from illnesses, and many more (Chairing & Agnone, 2017).http://Best 400777 Leadership Quality Safety Sample

There are a number of factors that can be used to quantify the quality at a health care facility. The quality can be measured with a decrease in the number of identified diseases, found through diagnosis, with a decrease in the risk factors, it indicates of better quality, even preventive care may help to quantify the same. In other words, it can be termed as the degree to which medical services can enhance health outcomes.

Quality management in the sector or health care looks to improve upon the effectiveness of the treatments and services of the health care facilities. It helps to increase the satisfaction of the customers, with the help of quality in their services (Farzana, Hosseini & Rishi, 2017).http://Best 400777 Leadership Quality Safety Sample

As the world sees an aging population, and an increased cost of health care facilities, quality management has become an aspect that holds enormous importance. Quality management in health care services does not only include hospitals and nursing homes, but it also encompasses the medical clinics, pharmacies and other components (Nikolaou & Kenta’s, 2017).http://Best 400777 Leadership Quality Safety Sample

For the entire system to prosper, it requires quality service across all its aspects. The major characteristics of health care quality management include,

  1. Focus on the patients: This is the most significant part of the management scheme. The needs of the patients must be fulfilled, because, it is the patients that judge the effectiveness of the services (Chairing & Agnone, 2017).http://Best 400777 Leadership Quality Safety Sample
  2. Leadership: Quality management in health care requires expertise from every aspect of work. Therefore, strong leadership is often a characteristic feature of health care quality management.
  3. Reliability: With quality management, it becomes essential to deliver constantly (Farzana, Hosseini & Rishi, 2017).http://Best 400777 Leadership Quality Safety Sample
  4. Therefore, performance goals, procedures of risk reduction and quality improvement policies must be reliable enough, to sustain the growth of the quality of services.

When compared to the quality management programs of daily businesses, the health care sector differs from it, in certain aspects. In the case of health care programs, it includes the entire industry, which is not so in other businesses (Chairing & Agnone, 2017).http://Best 400777 Leadership Quality Safety Sample

They only consider their business. Moreover, the expectations from the health care sector remain to be greater than that of any other industry, therefore, a greater need for quality.

Six Sigma has appeared to become an essential tool to improve the quality of the services by the health care sector, with a reduction in the waste products, improved practices, and efficient methods (Farzana, Hosseini & Rishi, 2017).http://Best 400777 Leadership Quality Safety Sample

With Six Sigma, constant efforts are made to enhance the effectiveness, when it comes to the care of the patients. It uses a method driven by data analytics and business experts to improve patient care.

Q2. Patient safety and risk management associated with it

Patient safety is generally regarded as a discipline, that greatly accentuates on the aspects of safety in a system of health care. Patient safety is achieved through the prevention of error, about the medical practices, reducing the same, reporting them and carrying out the necessary analysis.

In the absence of which, it may lead to adverse effects on the entire system. It was not until the late 1990s, that the adverse effects of medical errors were well known among the health care sectors (Sheikh et al., 2017).http://Best 400777 Leadership Quality Safety Sample

The frequency and magnitude of such events were on the rise and the patients were greatly affected by the same. Estimates have found that every one of the ten patients succumb to the pains, due to medical errors.

To counter the same, the World Health Organization, regarded patient safety to be an important aspect of every health care facility. It still finds itself in the developing stages and adheres to a scientific framework.

In the modern backdrop of events, patient safety has become more important than ever. People regard patient safety to be one of the most serious of public health issues. Hence, quality remains to be a very important aspect associated with patient safety (Sheikh et al., 2017).http://Best 400777 Leadership Quality Safety Sample

Studies and researches reveal that there are more than 1.5 million medical devices and over ten thousand types of devices available across the globe (Cappello, 2017).http://Best 400777 Leadership Quality Safety Sample

But on a number of occasions, the common people are denied any access to such devices, in order to treat themselves. Such reasons make the concept of patient safety, so important to the present world.

Unlike patient safety, safety in health care refers to the practices, that helps to keep the working environment of the health care safe, so that the patient is devoid of any unintended or avoidable damage (Sheikh et al., 2017).http://Best 400777 Leadership Quality Safety Sample

To treat the safety at the health care centers, people have come up with a proposed safety management program for health care centers, that put their focus on the reducing the wounds and infections after an operation, or identifying and treating pain at an early stage.

Risk management in health care systems is defined as a process that helps to recognize the factors that may prevent achieving excellence, efficiency, and effectiveness when it comes to serving the people.

With a risk management plan in a health care center, the aim remains to identify the risks at an early stage, and curb its effects, or control the same (Sreenivas & Babu). For the success of a health care organization, it is of great significance, that the risk management program and patient safety function in tandem.

They must collaborate to provide key advice and support when it comes to risk management.

The Bow tie model has emerged out to be an effective tool when it comes to risk assessment. It has been in use in other industries, that helps in analyzing the hazards and accidents in the industries that are prone to risks (Salmon, Jenkins & Bungay, 2017).http://Best 400777 Leadership Quality Safety Sample

When applied in the health care sector, it acts as a barrier analytical tool, that helps to identify, prioritize and control the risks, that may prove to be vulnerable to patient’s safety.

Q3. Safety culture in healthcare

Safety culture within a health care facility refers to the core values and behaviors of the particular organization, which requires a collective effort and commitments, with the help of a strong brand of leadership qualities (Cappelli, 2017).http://Best 400777 Leadership Quality Safety Sample

Many believe that a safety culture within an organization is the product of the values possessed by the individuals and the group of workers, their attitude towards problem solving, competencies and the proficiency of the organization’s safety management.

It is the managers, and the working staff of the health care facility, who needs to prioritize safety over its competing objectives. To develop a culture of safety in a health care center, the organization must look at its existing safety culture. Safety must be given immense priority with a health care system.

It is only then; everything would fall in its place. Creating awareness about the need for safety is of prime importance to any organization (van Numen et al., 2018).http://Best 400777 Leadership Quality Safety Sample

Without it, any of its objectives may look to be pointless. Looking at the long-term goals, a culture of safety helps to establish a sense of being healthy and wellness. With a safety culture in place, it allows the organizations to check into matters concerning patient safety, and identify the key aspects that require immediate attention, identifying the strengths and weaknesses of the safety culture.

In the modern world, quantifying observations has become an important thing. The same applies when it comes to assessing the safety culture within an organization. This can be achieved with the help of a safety culture assessment tool. Its varied uses have grown over time, with the significance being shifting towards a safety culture in health care sectors. With the safety culture assessment tool, the focus shifts on the perceptions of the health care centers (Cappelli, 2017).http://Best 400777 Leadership Quality Safety Sample

Its managerial priorities come under the scanner, the training facilities, policies adopted, and the procedures undertaken by the organization. It helps to create awareness about patient safety, and the practices involved, in order to create room for improvement, by assessing the leadership styles and the status of the organizational practices.

When such a culture does not exist within an organization, it becomes hard to evaluate the areas that require improvement. Studies reveal that safety culture within a health care facility finds an enormous influence on patient outcomes.

It directly impacts the rates of readmission, the length of the stay of the patients, mortality rates and other major complications. It is the frontline staff perceptions of safety climate, and not the senior management perceptions that directly account for a greater rate of readmission (van Numen et al., 2018).http://Best 400777 Leadership Quality Safety Sample

The readmission would result in the poor quality of treatments in the first place. The safety culture also finds a great link to that of medical errors in health care. It is more so, when the health care centers deal with patients, with complex medical issues.

Many a time, this may even lead to adverse events, as a product of mortality, complication rates, and medical errors combined. Such a state may differ from one organization to another.


Cappell, M. S. (2017). Principles and practice of hospital medicine. McGraw-Hill Education Medical.

Chiarini, A., & Vagnoni, E. (2017). TQM implementation for the healthcare sector. Leadership in Health Services.

Farzadnia, E., Hosseini, Z., & Riahi, A. (2017). Study of hospital quality management and improvement rates in the hospitals. Journal of Humanities Insights1(01), 7-11.

Nicolaou, N., & Kentas, G. (2017). Total quality management implementation failure reasons in healthcare sector. Journal of Health Science5, 110-113.

Sheikh, A., Dhingra-Kumar, N., Kelley, E., Kieny, M. P., & Donaldson, L. J. (2017). The third global patient safety challenge: tackling medication-related harm. Bulletin of the World Health Organization95(8), 546.

Slemon, A., Jenkins, E., & Bungay, V. (2017). Safety in psychiatric inpatient care: The impact of risk management culture on mental health nursing practice. Nursing Inquiry24(4), e12199.


van Nunen, K., Li, J., Reniers, G., & Ponnet, K. (2018). Bibliometric analysis of safety culture research. Safety science108, 248-258.

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