BMO0269 Emotional Intelligence for Effective Leadership

BMO0269 Emotional Intelligence for Effective Leadership Assignment Sample



Emotional intelligence is also known as EI is the ability of an individual in understanding or self-comprehension as well as skills of managing the person’s emotions in a workplace and with other people around him. Those with a degree of emotional intelligence understand their personal emotions perfectly and the ways in which they might impact people. Leaders are expected to have emotional intelligence for achieving success. In this regard, the reflection here takes support from key components, self-analytical tools, reflection models, and other critical tools to understand whether a leader who is tensed and shouts at the team is likely to succeed or a leader who stays calm under stress and calmly assesses the situation.

This is a reflective report on my awareness of Emotional Intelligence for Effective Leadership with a special focus on the key components, behaviors as well as strategies that impact me and my developmental approaches in the professional world.

Main Body:

From the studies in the institution, it has been learned that it is essential to have adequate emotional intelligence since a person wishes to grow after completing his studies in the professional world, and to grow it is important to take responsibility, work with the team and handle projects. For example, in a stressed situation or in a crisis a leader should manage the toxic environment with high emotional intelligence so that the toxic environment does not impact negatively the overall workplace and spread negativity (Suvarchala Rani, 2015).http://BMO0269 Emotional Intelligence for Effective Leadership

American psychologists promoted the concept of emotional intelligence and made it popular. I have studied that there are five key components of emotional intelligence, namely;

  1. Self-awareness
  2. Self-regulation
  • Motivation
  1. Empathy
  2. Social skillsSelf-awareness

Self-awareness is about awareness of individual self, this is important for a leader as a leader I must control my emotions and manage actions so that it does not affect the team. Being self-awareness in leadership also demands having a clear idea of individual strengths and weaknesses. Ways of improving self-awareness for me before joining the professional world could be journaling. Journaling is a process of writing down the thoughts and emotions of the mind (Barrett, 2011).http://BMO0269 Emotional Intelligence for Effective Leadership

Secondly; think and slow-down activities and examine why. This will help in gaining the strength to face and handle any situation.


Self-regulation is about self-control that is as a leader it is important to regulate individual self and minimize verbal attacks or expressing rushed emotions. As a leader of the team, self-regulation is of high importance as conflicts or crisis are common, and the way to handle or manage team resistance and conflicts are possible through effective self-regulation. Hence, as an aspiring team leader, I wish to learn about the techniques of self–regulation and implement effective strategies like analysis power, understanding the situation, look for options and alternatives for achieving quick solutions to a difficult situation (Burke, Pierce & Salas, 2006).http://BMO0269 Emotional Intelligence for Effective Leadership


Self-motivated leaders strengthen teamwork with support and engagement. Steve Jobs from Apple was known for his autocratic leadership qualities while Tim Cook is celebrated for his democratic leadership approach. Leading a team of people demands several human qualities


Empathy is important in managing a team and the organization in a smooth way. Empathy helps in getting respect from the team by expressing care and compassion to the team (Goel & Srivastava, 2019).http://BMO0269 Emotional Intelligence for Effective Leadership

Social skills

With social skills, leaders are excellent in emotional intelligence. Knowledge of effective social skills assists in ending team conflicts or confusion diplomatically.

In my reflection on knowledge gained two components of emotional intelligence, are Empathy and Motivation. Empathy as studied will help in developing a better relationship with the team and earn their support in a spontaneous way. This approach will strengthen the team relation and improve leadership performance. Secondly, motivation is important as employee engagement and employee retention are often controlled by the application of motivating strategies in the office (Lambert, 2021).http://BMO0269 Emotional Intelligence for Effective Leadership

Strategies may be implemented to achieve my desired goal of becoming a project manager in a shorter timeline.

  1. Become more attentive to personal emotion:

It is not easy to become perfectly self-aware within a short time after college days, hence it is necessary to take daily steps to improve self-awareness. So learning to know how and when to identify personal feelings is emerging, also it is essential to find out what triggers emotional changes in me. This could be learned by paying more attention to every emotion, and mood swings,s and becoming more sensitive to my emotions on a daily basis. Maintaining a chart on daily basis for a week or ten days will further narrow down the entire process of self-understanding and know why such emotions are present (Normore & Erbe, 2013).http://BMO0269 Emotional Intelligence for Effective Leadership

  1. Improving non-verbal communication and expressing sympathy

According to psychologists, it is essential to focus on body language as it is a powerful communication language. For example, Professor Emeritus of Psychology at UCLA, Â Albert Mehrabian, learned that 55% of our communication is derived from body language. Also expressing care and a sensitive approach towards others increases dependence, trust, and positivity (Goel & Srivastava, 2019).http://BMO0269 Emotional Intelligence for Effective Leadership

  • Learning and implementing empathy

Empathy and sympathy are different, and empathy is about understanding the sharing feeling of others. Empathy is not only about care, but about feeling with another person, and sharing problems and troubles. It is deep and built our relationships of dependence and trust with others. It is about responding to the feelings of an individual (Lambert, 2021).http://BMO0269 Emotional Intelligence for Effective Leadership

Leadership is an essential aspect of the modern-day professional world, however, it is challenging and evolving every day with the growing changes in the professional world. As a leader of the time, I should begin by adopting the five key approaches:

N – emotional stability

E- extroversion

O – intellect

A – agreeableness

C – Conscientiousness

These are five components of personality regulatory behavior and are studied under the Big Five personality characteristics.

Models and strategies

Big 5 Circumplex (AB5C) is a circular model of personality that has been introduced by psychologists to examine different traits of human behavior that are essential for leadership. For instance, extroverts are likely to be more humorous and fun-loving, or witty; on the other hand, introverts may lack such high awareness in intellect or reflex to reply in every situation (Normore & Erbe, 2013).http://BMO0269 Emotional Intelligence for Effective Leadership

Human behavior is often difficult to comprehend and these support models act as a guideline to simply help me in developing self-awareness and other characteristics of a leader so that I can guide and help in project completion as a leader in the team.

Besides self-awareness and learning skills, as an aspiring leader, I should also develop social skills so that the team gets confidence in my actions and follow my guidance. A good leader is an individual with excellent qualities of managing and resolving conflicts or changes in the situation diplomatically (Barrett, 2011).http://BMO0269 Emotional Intelligence for Effective Leadership

Ways of developing social skills may include the following techniques, such as learning to resolve conflict, improving communication skills,s and praising other performers in the work environment.

Reflective practices are essential as it allows individual to know and become aware of the student’s emotions. By application of such approaches assisted me in knowing individual needs and then developing strategies to regulate thinking and indulge in effective planning (Bradberry & Greaves, 2012).http://BMO0269 Emotional Intelligence for Effective Leadership

Relationship management at the workplace is important as it leaves a positive impact on productivity and understands reasons for the sharing of effective practices. In team management of leadership approaches, there is a constant focus on team building exercises and problem-solving. The strategies are implemented to constantly update my performance as a team leader in the future. This is linked with the approaches considered for good practice and adaptability as per the situation. In relation to working with colleagues, practitioners engaged in practices related to staff development within the workplace (Prezerakos, 2018).http://BMO0269 Emotional Intelligence for Effective Leadership

In present-day business, environmental challenges are common and challenges are often coupled with the critical situation. Companies as per my studies and their management have come a long way since industrial revaluation and to day management of an organization demands team effort and clear communication with a large number of people, the ability to overcome resistance, create short-term wins, and incorporate organization change culture. As a leader, it is not essential to implement change as per the demand of a project, but it is important to stay associated and perform in a cooperative manner without resistance if and when there is a new work or project (Stanley, 2013). Thus, as an aspiring team lead, I perceived that thirst for success is essential. The success should be goal oriented.

It is noted from the self-evaluation reflection report that as an aspiring future project leader, I should adopt key strategies, such as self-awareness, regulation, motivation, empathy, and improve communication and social skills. The strategies mentioned above will act as a guideline to develop my skills through a self-SWOT evaluation (Strength, weakness, opportunity, and threats) and improve soft skills in a goal-oriented manner. Motivation and empathy are some of the key areas that need special attention and through team works, team-oriented behavior, dynamics, and management skills will improve. Also as a team player, I should value the trust and dependence of the team through compassion and understanding. Thus, adopting key approaches will lead to achieving success in professional life.


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Bradberry, T., & Greaves, J. (2012). Leadership 2.0. San Diego, CA: TalentSmart.

Burke, C., Pierce, L., & Salas, E. (2006). Understanding adaptability. Amsterdam: Elsevier JAI.

Emerald Group Publishing. (2005). Discovering Emotional Intelligence. Emerald Group Publishing.

Goel, T., & Srivastava, D. (2019). Emotional Intelligence and Effective Leadership. International Journal Of Computer Trends And Technology67(5), 115-123. doi: 10.14445/22312803/ijctt-v67i5p120

Goleman, D. (2011). Leadership. Northampton: More Than Sound.

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Lambert, S. (2021). Role of emotional intelligence in effective nurse leadership. Nursing Standard36(12), 45-49. doi: 10.7748/ns.2021.e11782

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Stanley, C. (2013). Emotional Intelligence for Sales Success. American Management Association.

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