BUS7B10 Assignment Sample

Introduction

Efficient talent management practices can benefit an organisational workforce with distinctive flexibility and effectiveness. The present essay will pay attention to highlight the recruitment and retention process within a global renowned e-commerce organisation Amazon. In this context, the impact of the process upon organisational talent management and succession planning will also be defined.

Discussion

The recruitment process in Amazon involves a number of steps that allows the organisation to select the right individuals for working in the various departments of the company. Jeff Bezos believes that HR needs to involve their personal experience in order to identify the right individuals who can help in achieving the objectives and goals of the company (Son et al. 2019).

The first round of the recruitment process involves a written test followed by multiple telephonic rounds. This helps Amazon to shortlist the majority of the individuals who have applied for a particular post in the company. Once the individuals pass the telephonic rounds the interview conducts an onsite interview (Larkin, 2021). This interview process is a face to face interview with the candidate and their HR manager which helps them in understanding their existing talent and potential that can help the organisation to achieve its particular set of objectives.

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Once individuals qualify for the face to face interviews they are called for the hiring process where the HR manager provides some with a particular set of problems that they need to solve in order to prove their competencies. Finally, the individuals to pass this test go through the bar raiser round. The bar raiser round includes individuals who are not part of the HRM but actually work in different departments of the company where these individuals would be allocated (Gonzalez et al. 2019). The bar raiser round includes experienced individuals to identify if the recruits can actually work in the practical settings of the company. This concludes the recruitment process while the retention process includes a number of aspects that motivates its employees like incentives and a flexible working environment.

Harvard framework of HRM

According to the theoretical understanding, different components can be observed in relation to the HR model and their work process within an organisation. These components include stakeholder interest, situational factors, HRM policies and HRM outcomes, long term consequences and others (Shishiwa and Ndyemalila, 2021).

In the case of Amazon, situational factors and long-term consequences are preferred during recruitment and talent management. The overall process is started with the written test and then a telephonic interview. The bar raiser program is also considered for the organisational hiring process. According to this theory, the long term consequences are also undertaken in Amazon concerning employee well-being based on which talent management attributes are added with a greater value (Tiwari et al. 2019). With this extended talent management framework under the shape of long term success, Amazon has been empowering their succession planning aspects.

The prime advantage of this process reflects to hire skilled employees as per the organisational requirements. The disadvantage of this process can be noticed by observing high employee turnover in Amazon, which has been around 150 % per year (Brancaccio et al. 2021). In this case, Amazon should pay attention to successfully abide by the Harvard framework of HRM in order to develop their talent management with reducing employee turnover.

Conclusion

The overall essay highlights the distinct recruitment process undertaken in Amazon with the number of steps. The attributes of the bar raiser program and others have been disclosing the innovative recruitment process in Amazon. The Harvard framework of HRM is also evaluated in this context according to which long-term succession planning and talent management could be empowered in Amazon.

 References

Brancaccio, D., Garretson, M., Conlon, R and Shin, D., 2021. Is Amazon’s high turnover a huge red flag or the secret to its dominance?. [Online]. Available at: <https://www.marketplace.org/2021/06/18/amazon-workforce-turnover-dominance-investigation/> [Accessed 21 August 2021]

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Gonzalez, M.F., Capman, J.F., Oswald, F.L., Theys, E.R. and Tomczak, D.L., 2019. “Where’s the IO?” Artificial intelligence and machine learning in talent management systems. Personnel Assessment and Decisions, 5(3), p.5. Available at: <https://scholarworks.bgsu.edu/cgi/viewcontent.cgi?article=1102&context=pad> [Accessed 21 August 2021]

Larkin, C., 2021. How to Develop a Talent Management Strategy. Available at: <https://www.cordelllarkin.com/s/How-to-Develop-Talent-Management-Strategy-v10.pdf> [Accessed 21 August 2021]

Shishiwa, J.K. and Ndyemalila, E.R., 2021. Human Resource Management (HRM) Practices in the Public Service Delivery Sectors, Case Study of MORUWASA, Morogoro, Tanzania. African Journal of Education, Science and Technology, 6(2), pp.99-108. Available at: <http://ajest.info/index.php/ajest/article/download/500/500> [Accessed 21 August 2021]

Son, M., Lee, H. and Chang, H., 2019. Artificial intelligence-based business communication: Application for recruitment and selection. Business Communication Research and Practice, 2(2), pp.84-92. Available at: <https://www.e-bcrp.org/archive/view_article?doi=10.22682/bcrp.2019.2.2.84> [Accessed 21 August 2021]

Tiwari, V., Srivastava, S. and Kumar, D., 2019. Adoption of HRM practices: A practical model-case study of a hotel. IOSR Journal of Business and Management (IOSR-JBM), 21(4), pp.59-63. Available at: <https://www.researchgate.net/profile/Pankaj-Kumar-141/publication/332394758_Adoption_of_HRM_Practices_A_Practical_Model-Case_Study_of_a_hotel/links/5cb1728e92851c8d22e7bbce/Adoption-of-HRM-Practices-A-Practical-Model-Case-Study-of-a-hotel.pdf> [Accessed 21 August 2021]

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