BUS7B35 : A review of HRM decision making

Introduction

National and international markets consist of certain factors that tend to impact an organisation on its resourcing and talent management strategies. Besides, talent and resource management strategies also play a crucial role as it directly affects the strategic goals of an organisation. The current essay has been highly focused to evaluate the strategic instances of Amazon concerning the national and international market trends. However, the impact of national and international market trends on the operations of Amazon will be pointed out. Besides, the essay will also highlight different resourcing and talent management theories and their impact on the strategic goals of Amazon. The thesis statement of the essay indicates the fact that resourcing and talent management are two important components that can create a positive impact on an organisation if it is being executed properly.

Discussion

Effect of the key aspects of national and international markets on Amazon

The majority of national and international organisations are focused on searching for talented workers in terms of organisational objectives. According to Barber (2021), it provides a significant list of employees with the data and skills highlighted, which enables an organisation to hire employees as per their needs based on their organisational goals. On the other hand, Nugrahaningrum et al. (2020) stated that the employees are also able to choose organisations that fulfil their demands in terms of their professional life and salaries. In the case of Amazon, the organisation is observed to be paying 25% and 60% more salary than the minimum wages in different nations to satisfy the needs of international and national market employers (Variyar, 2020). However, the employment market is a fictitious marketplace based on both national and international levels in which employers and employees may discover one another. Acosta et al. (2018) also pointed out that the salary rate is decided upon there to satisfy the wants and demands of both the buyer and the vendor.

The second aspect of the employment market highlights the application, which refers to the individuals that apply for a particular job that is related to their skills and talent qualities. For example, Amazon is observed to be dealing with technical instances; therefore, the company mainly targets employees with proper technical skills so that it can meet organisational objectives (PRNewswire, 2021). Moreover, the company also focuses on training and development to up-skill their employees and manage international and national employment markets (Gurchiek, 2019). It has been noted that individuals with specific skills and talents focus on specific types of industries such as IT, graphics designing and similar jobs as per their professional qualities. The third aspect of the employment market highlights the application pool, which focuses on highlighting the actual number of individuals who are focused on a particular job by sending their resumes to the organisations (Ziipao, 2018). Apart from that, the fourth aspect of the employment market highlights the individuals that are being selected through the interviews of the organisations that they applied for. Therefore, these are the key aspects of the employment market both at the national and international levels of employment that are also affecting the working pattern of Amazon within the market.

Impact on resourcing and talent management strategies of Amazon

Based on the above factors, it can be stated that the key aspects of the employment market have a major impact on resources and talent management strategies. Following the studies of Reis and Molento (2020), it has been concluded that the employment market improves workplace efficiency and enhances the performance of human resources in an organisation. The first aspect of the employment market, which focuses on highlighting the employee population, has a major impact on the resources and talent management strategies of a particular organisation. According to Anh et al. (2020), it provides a significant advantage to organisations to look for talent and skills as per their needs and demands based on the organisational objectives. It also provides them with the ability to appoint specific employees that are suitable for enhancing their performance and productivity within the workplace. For instance, Amazon focuses on reaching different organisations to pick proper talent for organisational operations. Besides, the company is also observed to be supporting higher education along with K-12 and the students who are underrepresented within the tech industry (Amazon, 2022).

Based on this, the stated aspects of employment create a positive impact on Amazon’s resourcing and talent management strategy. Apart from that, it also provides a significant impact on organisational performance, as it enables them to employ individuals that are suitable for certain jobs based on their skills and talent. As per the second aspect of the employment market, it has been noted that there has been a significant amount of applications from different individuals (Pham et al. 2020). It provides the ability to both the employer and employees to focus on specific types of jobs and talents that might have a positive impact on their organisational performance and efficiency. For instance, Amazon follows the strategy of hiring from diverse population coming from different universities and colleges. This aspect of employment also positively affects Amazon to select capable employees that can meet organisational requirements (Amazon, 2022).

As per the third aspect of the employment market, it can be stated that the application pool has a significant impact on the resourcing and talent management strategies for organisations. It ensures proper job roles for the employees listed within the employment market and sign up based on their skills and knowledge (Lavorgna and Sajeva, 2021). As a result, it enables both the employees and employers to acquire a suitable job based on their qualifications and enable them to have a positive impact on their professional life. For instance, Amazon seems to be following the strategy of bringing college students to their campus for different programs and selecting proper candidates from the program (Amazon, 2022). In regards to the organisations, it enables them to attract new talents and skills, which enable them to enhance their performance and productivity within the workforce.

The fourth aspect is focused on highlighting the individuals that have been selected by specific organisations based on their qualifications, skills, talents and other factors that attract organisations towards the employees of a specific qualification (Witt, 2019). It provides an advantage to the organisations to interview candidates based on their needs and criteria of the organisational objectives as can be observed within the domain of Amazon. As a result, it enables the organisation to manage its resourcing and talent management strategies and ensures proper allotment of skilled employees within the domain (Kim and Park, 2020). Therefore, aspects of the employment market have a significant impact on resourcing and talent management strategies of the organisation both at the international and national levels.

Critical evaluation of resourcing and talent management theories based on Amazon’s employee turnover

The great resignation seems to be increasing within different organisations in the current scenario. As illustrated by Whysall et al. (2019), great resignation that depicts the increased employee turnover rate often reflects improper resourcing and talent management instances within an organisation. In some cases, great resignation also defines an organisational position within a market. In the current case of Amazon, it can be observed that the organisation is having a high rate of employee turnover nearing 205% in 2020 (Rey, 2022). It is also assumed that the company may be running out of its workers within the domain of the US in the coming years. This indicates an improper condition of the company within its market of operations. However, different theories related to resourcing and talent management propose different values that assist in understanding the impact of the stated notations on the employee turnover rate. The model of integrated talent management states that management of employee lifecycle is highly required to manage talents within an organisation (Hasanpour et al. 2019) [Refer to Appendix 1]. Four stages of employee lifecycle management as per this theory indicate proper hiring, developing of skills and knowledge, managing and supporting employees.

Based on this theoretical notion, an organisation can be effective in managing different employees within the domain and can also up-skill the employees considering the organisational requirements (Friday and Sunday, 2019). It is also expected to create a positive impact on employee turnover and the aspects of great resignation within the domain of Amazon can also be mitigated as employees tend to be satisfied based on the support and management received from the organisation. On the other hand, the Harvard model of talent management also indicates that managing stakeholders’ interest along with the situational factors and HRM policies provides positive HRM outcomes and manages long-term consequences as well (Bibi, 2019) [Refer to Appendix 2]. Concerning this, proper policies are likely to manage employees effectively. Moreover, Sohel-Uz-Zaman (2018) pointed out that proper HRM policies also help in satisfying employees that tend to create a positive impact on the turnover rate and organisational performance. Besides, management of situational factors ensures proper management of resources and is considered to be affecting an organisation positively. Henceforth, the theories of resourcing and talent management indicate a positive effect on the organisational turnover rate.

Impact of resourcing and talent management theories on strategic goals of Amazon

Based on the previous section it can be observed that theories related to resourcing and talent management are analysed to indicate a positive impact on the employee turnover rate within the domain. As per Sparrow (2019), proper resourcing and talent management creates high satisfaction levels among employees and thus help in creating a loyal base of employees. In consideration of the current business situation of Amazon, it can be stated that proper implementation of resourcing and talent management theories can be effective in helping the company to manage its great resignation. For instance, the strategic goals of Amazon include creating value with every stakeholder that the company interacts with and meeting customers’ expectations and providing them with high-quality experiences (Gudat, 2022). In consideration of this, the resourcing and talent management theories are likely to impact positively on Amazon’s strategic goals. It is because; the theories of resourcing and talent management ensure proper management of stakeholders’ interests along with the HRM policies and other resources within the domain.

Moreover, Bahuguna et al. (2022) also pointed out that situational factors are also controlled as per the stated theories. This also will be assisting the company to control the aspects of labour, management, strategy and others that further can help the company to enhance customers’ experience within the market. Nonetheless, Daubner-Siva (2021) argued that an integrated talent management model also indicates enhancement of workforce operations, management and development. This in turn indicates proper development of employees’ knowledge and skills so that they can meet organisational objectives. As a result of this, Amazon can be beneficial in meeting the technical needs of the organisation and will also help in improving performance within the domain. Apart from that, employees can also enhance organisational services that in turn are likely to meet the strategic goals of Amazon in enhancing customer experiences through its products and services. Henceforth, resourcing and talent management theories create a positive impact on Amazon’s strategic goals.

Conclusion

From the current essay, it can be concluded that resourcing and talent management are important for an organisation to manage its strategic goals. Different aspects of national and international markets affect the resourcing and talent management of different organisations. Key aspects of national and international markets such as highlighting employee skills, providing chances for each individual equally and others highly resemble the hiring strategy of Amazon. This is helping the company to choose a proper employee with high technical skills that can support organisational needs. Amazon in the current scenario is observed to be facing great resignation and is also having proper strategic goals to meet its organisational requirements. The theories of resourcing and talent management are capable of increasing the organisational performance of Amazon that in turn is effective to meet its strategic goals and operate successfully within the market. Henceforth, the thesis statement of the essay indicating the fact that resourcing and talent management are two important components that can create a positive impact on an organisation if it is being executed properly is justified.

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