Assignment Sample BUSN11080 Managing Organisational Health


The effectiveness of an organisation is entirely dependent upon the performance of the human resources working in a company and therefore it is essential for companies to undertake thorough performance management of the company.

The effectiveness of an organisation can be defined as the phenomenon for which the entire organisation and its resources are collectively responsible. The following essay aims to reflect upon the importance of organisational performance management to the desired organisational effectiveness.

With the help of theoretical underpinnings and models that implicate organisational performance management, the following essay would highlight its importance and the way this can influence the effectiveness of a company.


A number of factors are there that tend to influence organisational effectiveness and, in this regard, measuring organisational performance becomes a key factor. The leadership of the organisation is one of the primary and major factors that influence organisational performance and with the help of appropriate leadership organisational performance management can be carried out in the most effective manner (Bellisario and Pavlov, 2018).http://BUSN11080 Managing Organisational Health Assignment Sample

Organisation performance management requires the measurement of the output generated by a company by utilising its existing resources. Therefore, organisation performance management allows the leaders of the organisation to identify the resources they have based upon which the leaders can determine if a particular resource is being underutilised or is not performing as per the requirement.

The three Ps of organisational performance can be considered to demonstrate the importance and factors that influence organisational performance (Mahmoud, 2018).http://BUSN11080 Managing Organisational Health Assignment Sample

The 3P model of organisational performance indicates the three basic components of a company that are the people, product and process it utilises for carrying out its business operations.

People is the first component of the 3P model and reflects that the role of human resources is very important to achieve organisational effectiveness.

In order to derive performance out of human resources, the role of leaders becomes quite important (Halas, 2018). http://BUSN11080 Managing Organisational Health Assignment SampleTherefore, the combined and pervasive performance of human resources plays a detrimental role in increasing the overall performance and effectiveness of an organisation.

Product or services offered by an organisation are another component of the “3P model” of organisational performance management. It is essential for the organisation to ensure that the products and services offered by them as per the needs and demands of the consumer to achieve the maximum amount of sales.

Organisation performance management allows a company to monitor the performance of the products and services in the market based upon which changes to these can be made which not only increases the competitiveness of the organisation but also helps in maintaining a loyal consumer base (Barghoth et al. 2020).http://BUSN11080 Managing Organisational Health Assignment Sample

Furthermore, products and services served as one of the most important components of organisation performance management as result companies that are successful in the market mainly focus upon the feedback provided by the consumers regarding the likes and dislikes of their products and services.

The process of an organisation implicates upon the different ways through which the organisation carries out its business. For instance, the platforms and ways of selling their products and services is a part of the company’s process that determines organisation performance (Cook and Mo, 2018).http://BUSN11080 Managing Organisational Health Assignment Sample

Therefore, by making changes to the processes adopted by the organisation a company can effectively evaluate its organisational performance management. During the covid-19 pandemic, several organisations had to adapt an e-commerce model, which can be implicated as a change in their organisational process.

Organisations that failed to do so or adapt to the changing market environment were unable to generate any sales or profit during the pandemic. Hence, the effectiveness of these organisations severely declined as changes to the process adopted by a company was not carried out properly (Duggan et al. 2019).http://BUSN11080 Managing Organisational Health Assignment Sample

Based upon the implication of the 3P model of organisational performance management, which can be implicated that performance management depends upon the various resources and modes of operations adopted by a company hence it tends to be pervasive in nature.

Thus, the pervasive characteristics of organisational performance management can only be instituted if the entire human resource of the organisation acts as per the directives of the leader (Andersson, 2017). http://BUSN11080 Managing Organisational Health Assignment SampleHence, organisation performance management is an organisation-wide process that requires the management of a company to measure the output generated by the human and non-human resources to determine organisational effectiveness.

Organisational culture is another pervasive factor that can have a detrimental impact on the performance and management of organisations human and non-human resources. The organisational culture determines if a company is focused upon short-term goals or long-term goals (Raffoni et al. 2018).http://BUSN11080 Managing Organisational Health Assignment Sample

There are companies that mostly focus on short-term goals, whereas, there are companies that focus more on long-term goals; however, a company needs to be flexible in terms of determining its goals and objectives to remain adaptive to the changing business environment in which it operates.

In addition, bureaucracy is another factor that is part of organisational culture and can have a pervasive impact and effect on the overall performance and utilisation of human and non-human resources (Katou, 2017). http://BUSN11080 Managing Organisational Health Assignment SampleA higher rate of bureaucracy within the organisation can have a negative impact on the motivation and performance of human resources.

Thus, in the present generation, it has been seen that companies that tend to avoid bureaucracy are more successful in the market. Organisations like Google and Amazon have transformational leaders and follow an organisational culture that provides a highly positive working environment for the employees (Gu et al. 2020).http://BUSN11080 Managing Organisational Health Assignment Sample

Organisational culture can have a deep impact on the productivity of a company and since organizational culture is the same throughout a company, it has a pervasive effect on the company’s effectiveness (Jyoti and Rani, 2017).http://BUSN11080 Managing Organisational Health Assignment Sample Hence, it is necessary for a company to monitor its existing organisational culture as a part of its performance management to ensure it is as per the requirements of the company.

Knowledge management is another factor that tends to determine and affect the overall performance of the organisation thereby determining its effectiveness. Knowledge management in an organisation focuses upon the existing skills and knowledge of human resources and aims to further develop them so that the overall knowledge can be evenly distributed throughout the organization.

It has been seen that knowledge management can have a positive impact on organisational performance as a result the overall effectiveness of an organisation can be implicated to improve and increase after it has been carried out (Abai et al. 2017). http://BUSN11080 Managing Organisational Health Assignment SampleKnowledge management terms to increase knowledge resources and improve the dynamic capabilities of a company to achieve its goals and objectives thereby increasing its competitive advantage.

Furthermore, knowledge management also leads to sharing of knowledge throughout a company, which plays an effective role in generating innovation and solutions to issues in a more effective way. Knowledge management is another pervasive way through which the existing resources of an organisation can be influenced and utilized as per the needs and requirements of a company.

Motivation is a factor linked with the human resources of a company and this plays a major role in determining the effectiveness of employees working for the company.  An organization-wide review from the employees of Amazon has reflected that 86% of the employees are satisfied with the leadership of the company, which constantly motivates them to perform better (Empire Resume, 2020).http://BUSN11080 Managing Organisational Health Assignment Sample

The motivation rate of the human resources declines due to poor organisational management working environment or culture then the effectiveness also reduces leading to a less effective organization. Hence, it becomes the role of the leadership and management to constantly monitor human resources in order to determine the motivation level.

The motivation of the employees can also help in increasing the employee satisfaction rate, which is again a link to the retention rate of the company (Tweedie et al. 2019). http://BUSN11080 Managing Organisational Health Assignment SampleThe effectiveness of human resources can be measured with the help of organisational performance management and therefore the effectiveness of a company can be determined.

Furthermore, it has also been seen that utilising organisation performance management can allow managers to determine the weaknesses and strengths of a company based on which necessary strategies and solutions can be implemented.

Even, leaders of the organisation can also undertake various activities to motivate the employees to work in a particular manner. Regular performance appraisal can also be undertaken as a way to motivate employees alongside providing them other benefits like flexible working hours and incentives (McDonald, 2017).http://BUSN11080 Managing Organisational Health Assignment Sample


Based on the above discussion it can be seen that there are several factors, which can have an impact on the resources of an organisation, which on the other hand determines the effectiveness of a company.

Similarly, organisation performance management can influence these factors and therefore allows leaders to undertake actions and strategies that improve the overall performance of the company. For instance, the above study discusses the importance of leadership, organisational culture, knowledge management, and motivation of the employees as some of the organization-wide factors that can be evaluated with the help of organisational performance management.

Making changes to these factors can effectively influence and have an effect on the effectiveness of a company since these factors are widely spread throughout the organisation, which reflects the pervasive characteristics of organisational performance management.


Abai, N.H.Z., Yahaya, J.H. and Deraman, A., 2017, November. The determinants of integrated business intelligence and analytics in organisational performance process. In 2017 6th International Conference on Electrical Engineering and Informatics (ICEEI) (pp. 1-6). IEEE.

Andersson, E., 2017. The pedagogical political participation model (the 3P-M) for exploring, explaining, and affecting young people’s political participation. Journal of Youth Studies, 20(10), pp.1346-1361.

Barghoth, M.E., Salah, A. and Ismail, M.A., 2020. A Comprehensive Software Project Management Framework. Journal of Computer and Communications, 8(03), p.86.

Bellisario, A. and Pavlov, A., 2018. Performance management practices in lean manufacturing organizations: a systematic review of research evidence. Production Planning & Control, 29(5), pp.367-385.

Cook, M. and Mo, J., 2018. Investigating into the Risks of Forming Alliance. In Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0 (pp. 1135-1144). IOS Press.

Duggan, J., Sherman, U., Carbery, R. and McDonnell, A., 2020. Algorithmic management and app‐work in the gig economy: A research agenda for employment relations and HRM. Human Resource Management Journal, 30(1), pp.114-132.

Empire Resume, 2020. What it’s Really Like Working for Amazon. [Online]. Available at: <> [Accessed on 25 June 2021]

Gu, F., Nolan, J. and Rowley, C., 2020. Organizational justice in Chinese banks: understanding the variable influence of guanxi on perceptions of fairness in performance appraisal. Asia Pacific Business Review, 26(2), pp.169-189.

Halas, M., 2018. Lessons for TRIZ from design thinking and lean 3P. In Advances and Impacts of the Theory of Inventive Problem Solving (pp. 159-168). Springer, Cham.

Jyoti, J. and Rani, A., 2017. High performance work system and organisational performance: Role of knowledge management. Personnel Review.

Katou, A.A., 2017. How does human resource management influence organisational performance? An integrative approach-based analysis. International Journal of Productivity and Performance Management.

Mahmoud, T.O., 2018. Impact of green marketing mix on purchase intention. International Journal of Advanced and Applied Sciences5(2), pp.127-135.

McDonald, N., 2017. Organisational resilience and industrial risk. In Resilience Engineering (pp. 155-180). CRC Press.

Raffoni, A., Visani, F., Bartolini, M. and Silvi, R., 2018. Business performance analytics: exploring the potential for performance management systems. Production Planning & Control, 29(1), pp.51-67.

Tweedie, D., Wild, D., Rhodes, C. and Martinov‐Bennie, N., 2019. How does performance management affect workers? Beyond human resource management and its critique. International Journal of Management Reviews, 21(1), pp.76-96.


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