design

BSBADM506 – Manage business document design and development

Assessment Resource Summary
Unit DetailsBSBHRM506      Manage recruitment selection and induction                       processes
Assessment TypeThis is a summative assessment, which requires each student to have adequate practice prior to undertaking this assessment
Assessment MethodsProjectsAssessment 1

(Developing recruitment, selection & induction process)

 

Assessment 2

(Preparing position vacancy)

 

Assessment 3

(Development of Induction Kit)

ObservationsAssessment 2

(Staff Recruitment Role-play)

 

Assessment 3

(Staff Induction Role-play)

Written Assessment or ProjectAssessment 4

(Written Assessment  /  Project)

Last Modification DateNovember 2014
Proposed Review DateNovember 2015

Unit Summary
This unit describes the performance outcomes, skills and knowledge required to manage all aspects of the recruitment selection and induction processes in accordance with organisational policies and procedures.

 

This unit applies to human resources managers or human resources personnel who take responsibility for managing all aspects of selecting new staff and orientating those staff to their new positions. It is not assumed that the manager will be directly involved in the selection processes themselves, although this may well be the case.

 

In small organisations this role may belong to someone who is not a dedicated human resources professional; the unit however will still be applicable

Prerequisite Units
There are no recommended pre-requisite units for this competency.

Co-requisite Units
There are no recommended co-requisite units for this competency.

All products purchased remain the intellectual property of Accredited Education & Training.  All rights reserved; no part of any publication provided by Accredited Education & Training may be reproduced by any means for use outside the purchasing organisation, without the prior written permission of Accredited Education & Training.

ASSESSMENT SUMMARY / COVER SHEET

 

This form is to be completed by the assessor and used as a final record of student competency.

All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file.

Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form.

Student Name:
Student ID No:
Final Completion Date:

Unit Code:BSBHRM506
Unit Title:Manage recruitment selection and induction processes

Please attach the following student evidence to this formResult

S = Satisfactory

NS = Not Satisfactory

NA = Not Assessed

Assessment 1q  Recruitment, selection and indication processes        attached

q  Checklist attached

S  |  NS  |  NA
Assessment 2r  TWO (2) job advertisements attached

r  Position description attached

r  Successful and unsuccessful letters attached

q  Checklist attached

S  |  NS  |  NA
Assessment 3r  Staff induction kit attached

q  Observation checklist attached

S  |  NS  |  NA
Assessment 4q  Written Assessment  /  Project attachedS  |  NS  |  NA

Final Assessment Result for this unitC  /  NYC

Student Feedback: _______________________________________________________________________

_______________________________________________________________________________________

Student Declaration:  I declare that I have been assessed in this unit, and I have been advised of my result.  I also am aware of my appeal rights.

Name:          ____________________________

Signature:    ____________________________

Date:           ____/_____/_____

Assessor Declaration:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback

Name:          ____________________________

Signature:    ____________________________

Date:           ____/_____/_____

Administrative use only

Entered onto Student Management Databaseq  ________________

Date

 

Initials

ASSESSMENT 1 – STUDENT INFORMATION

This information is to be handed to each student to outline the assessment requirements.

You are to develop a recruitment, selection and induction process for new recruits into your organisation / department.    Document your process so that it covers the points below.  Be sure to:

  • Analyse strategic and operational plans and policies to identify relevant policies and objectives
  • Develop recruitment, selection and induction policies and processes, and supporting documents
  • Utilise appropriate technology to improve the efficiency and effectiveness of the recruitment/selection process
  • Obtain support for your policies and procedures from your assessor
  • Trial and measure against your objectives all forms, procedures and induction processes (making all necessary changes)
  • Explain your policies and procedures to your assessor when you submit this task

To complete this task, you will need to consider a business or industry.  Your assessor will perform the role of your supervisor to answer any questions you have regarding the development of this project

Your recruitment policies and procedures may address:

  • application processing
  • competency profiling
  • documentation and use of standard forms
  • equal opportunity, anti-discrimination and diversity principles
  • interviewing methodologies
  • job analysis
  • job classifications, assessment centres
  • job description
  • job evaluation
  • privacy and confidentiality
  • probationary periods
  • psychometric assessment
  • recruitment advertising
  • reference checks
  • selection panels and their composition
  • the application of commercial software packages to improve efficiency in recruitment and selection processes
  • training for new staff
  • use of external agencies

This assessment is due for submission on: ________________________________________

                                                ASSESSMENT 1 – ASSESSOR CHECKLIST

This checklist is to be used when assessing the students in this task.  This checklist is to be completed for each student.  Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

Student Name:
Student ID No:
Date:

 

r

In undertaking this project, did the studentSatisfactoryComments
Identify the reasons required for development of this processr Yes r No
Develop a recruitment and selection processes that provides for:

  • Position identification
  • Position descriptions
  • Development of benchmarks for position
  • Position advertising
  • Screening of applicants
  • Selection interviews
  • Advising applicants
r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

 

Continuous improvement of recruitment processr Yes r No
Check all documentation for accuracyr Yes r No
Test documents prior to submission (to reduce risk of errors)r Yes r No
Allow for training of staff in this processr Yes r No
Develop an induction processes that provides for:

  • Welcoming of staff member
  • Provide information about business
  • Completion of legal forms
  • Completion of company forms
  • Provides training in job role
  • Provides training in product / service
  • Allocates a mentor / supervisor
  • Allows for evaluation after a set time period
r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

 

 

Produces all documentation in a professional formatr Yes r No
Produces all documentation by set deadliner Yes r No
Recruitment, selection and induction process attachedr Yes r No

 

Comments

 

Result:  Satisfactory   |   Not Satisfactory   |   Not Assessed

 

Student Declaration:  I declare that I have been assessed in this unit, and I have been advised of my result.  I also am aware of my appeal rights.Name:          ________________________

Signature:    ________________________

Date:           ____/_____/_____

Assessor:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback 

Name:          ________________________

Signature:    ________________________

Date:           ____/_____/_____

ASSESSMENT 2 – STUDENT INFORMATION

This information is to be handed to each student to outline the assessment requirements.

You are required to consider a new business you can develop.  Consider areas of your expertise, where you can provide benefit into a business environment.

Once identified, you are to implement your recruitment process to select staff for employment into your organisation / department.

To demonstrate this, you need to:

  • Explain your reasoning for creating this vacancy
  • Develop a position descriptor for the vacancy
  • Identify the personnel specifications for this vacancy
  • Develop job advertisements for at least 2 media streams
  • Detail the cost involved with lodging both job advertisements
  • Conduct a job interview with 2 fellow students***1
  • Select the most suitable candidate for the position (or explain why no candidate is suitable)
  • Negotiate salary and employment conditions with successful candidate***2
  • Advise the successful candidate of the result in writing
  • Advise the unsuccessful candidate of the result in writing

***1  Your assessor will allocate other students to play the role of the candidate, whilst you perform the role of the employer.  It is important that you take this part seriously, as this is valuable experience in both interviewing candidates AND applying for positions.  Your assessor will observe this process closely!

***2  Your assessor will provide you with a total package available to offer, providing the boundaries in which to negotiate with the successful candidate.

Things to consider whilst role-playing the interviewer:

  • Be organised
  • Prepare a selection criteria to use for each interview
  • Know your position
  • Know your company
  • Arrange access to all required documentation for this process
  • Be prepared to ask questions
  • Be prepared to be asked questions

Things to consider whilst role-playing the job seeker:

  • Be prepared
  • Develop your CV
  • Apply sincerely for the position – use it as practice for real job applicants
  • Have questions ready
  • Answer all questions to the best of your ability
  • Try to win the job

It is important that you take this role-play seriously.  Think of it as an opportunity to practice for a real job interview, and to improve your interview skills.

ASSESSMENT 2 – ASSESSOR CHECKLIST

This checklist is to be used when assessing the students in this task.  This checklist is to be completed for each student.  Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

Assessor Instructions

Please refer to the detailed instructions as outlined in the Assessor Information Page (Previous) for boundaries in assessing this project

Please complete below

Student Name:
Student ID No:
Date:

In completing this task, did the studentSatisfactoryComments
Follow the process as developed in Assessment 1r Yes r No
Identify a suitable vacancyr Yes r No
Explain their reasoning for creating this vacancyr Yes r No
Develop a position descriptor for the vacancy that details:

  • Personnel specifications
  • Accountability
  • Job role
  • KPI’s / Benchmarks
r Yes r No

r Yes r No

r Yes r No

r Yes r No

 

Develop job advertisements for at least 2 media streams that were:

  • Appropriate to the chosen media
  • Clear
  • Concise
  • Attractive / enticing
  • Ethical and Legal
r Yes r No

r Yes r No

r Yes r No

r Yes r No

r Yes r No

 

Identify accurate costs involved with lodging both job advertisementsr Yes r No
Conduct 2 job interview ensuring theyCandidate 1Candidate 2Comments
Dressed appropriatelyr Yes r Nor Yes r No
Communicated effectivelyr Yes r Nor Yes r No
Explained the position requirementsr Yes r Nor Yes r No
Identified the candidates strengthsr Yes r Nor Yes r No
Identified the candidates areas for improvementr Yes r Nor Yes r No
Allow candidate to ask questions of make commentr Yes r Nor Yes r No
Explain rest of selection processr Yes r Nor Yes r No
Select the most suitable candidate for the position (or explain why no candidate is suitable)r Yes r No
Negotiate salary and employment conditions with successful candidate in line with salary boundaries set by assessorr Yes r No
Advise the successful candidate of the result in writingr Yes r No
Advise the unsuccessful candidate of the result in writingr Yes r No
TWO (2) job advertisements attachedr Yes r No
Position description attachedr Yes r No
Successful and unsuccessful letters attachedr Yes r No

 

 

Comments

 

Comments

 

Result:  Satisfactory   |   Not Satisfactory   |   Not Assessed

 

Student Declaration:  I declare that I have been assessed in this unit, and I have been advised of my result.  I also am aware of my appeal rights.Name:          ________________________

Signature:    ________________________

Date:           ____/_____/_____

Assessor:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback 

Name:          ________________________

Signature:    ________________________

Date:           ____/_____/_____

ASSESSMENT 3 – STUDENT INFORMATION

This information is to be handed to each student to outline the assessment requirements

For this task you are required manage and deliver a staff induction program

(minimum 20 minutes).

You will be observed conducting this induction program by your assessor for your candidate you employed in Assessment 2 appointment.

You will need to be prepared for this program, which requires you to develop a staff induction kit that:

  • Provides an introduction to your business
  • Provides information to your new employee regarding:
    • Salary
    • Conditions of employment
    • KPI’s
    • Accountability
    • Any relevant internal procedures

Don’t forget to source and provide any legal documentation required to be provided in this task!

You will be required to submit your staff induction kit at the time of your assessment

Project 3 will be observed on: ________________________________________

 

 

ASSESSMENT 3 – ASSESSOR CHECKLIST

This checklist is to be used when assessing the students in this task.  This checklist is to be completed for each student.  Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

Please complete below

Student Name:
Student ID No:
Date:

In completing this task, did the studentInductionInduction PackComments
Dressed appropriatelyr Yes r NoNot applicable
Communicated clearly and effectivelyr Yes r Nor Yes r No
Discuss, receive and agree with employment conditionsr Yes r Nor Yes r No
Provide the job descriptionr Yes r Nor Yes r No
Provide TFN Declaration (ATO)r Yes r Nor Yes r No
Provide Superannuation Fund applicationr Yes r Nor Yes r No
Complete other paperwork as outlined in process developed in Assessment 1r Yes r Nor Yes r No
Complete other paperwork as outlined in process developed in Assessment 1r Yes r Nor Yes r No
Complete other paperwork as outlined in process developed in Assessment 1r Yes r Nor Yes r No
Complete other paperwork as outlined in process developed in Assessment 1r Yes r Nor Yes r No
Complete employment contract as developed in Assessment 1r Yes r Nor Yes r No
Allow for interaction from new employeer Yes r Nor Yes r No
Discuss any OHS regulationsr Yes r Nor Yes r No
Comment on improvements at completion of programr Yes r Nor Yes r No
Induction pack attached

 

 

Comments

 

Result:  Satisfactory   |   Not Satisfactory   |   Not Assessed

 

Student Declaration:  I declare that I have been assessed in this unit, and I have been advised of my result.  I also am aware of my appeal rights.Name:          ________________________

Signature:    ________________________

Date:           ____/_____/_____

Assessor:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback 

Name:          ________________________

Signature:    ________________________

Date:           ____/_____/_____

ASSESSMENT 4 – WRITTEN ASSESSMENT /  PROJECT

 

Student Name:         ______________________________________________________________

Student ID No:          ______________________________________________________________

 

Date:                           ______________________________________________________________

 

Please refer to the instructions below regarding completing this assessment

Written AssessmentProject
This is a closed book written assessment. In the time allocated, you are to answer all of the following questions.  Make sure you:

·         Print Clearly

·         Answer all questions

·         Use a pen.  Assessments written in pencil will not be accepted.

·         Ask your assessor if you do not understand a question.  Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you

·         Do not talk to your classmates.  If you are caught talking, you will be asked to leave and your assessment will not be marked.

·         Do not cheat or plagiarise the work of others.  Anyone caught cheating will automatically be marked Not Yet Competent for this unit.  There are NO EXCEPTIONS to this rule.

You are to research and answer all of the following questions.  Be sure to:

·         Print Clearly

·         Answer all questions

·         Use a pen.  Assessments written in pencil will not be accepted.

·         Ask your assessor if you do not understand a question.  Whist your assessor cannot tell you the answer, he/she may be able to re-word the question for you

·         Return your assessment by the date set by your assessor

·         Do not cheat or plagiarise the work of others.  Anyone caught cheating will automatically be marked Not Yet Competent for this unit.  There are NO EXCEPTIONS to this rule.

Questions
1Describe how you would oversee the management of probationial employees
By keenly observing them during the performance of their routine job.

To ensure that they are computer literate if had no initial knowledge in computer studies.

You must gather relevant information about the employees to determine whether you will hire them or not.

You should ensure that the employees are trained well by their supervisors.

2Describe the following principles in detail (relating to Human Resource Functions)
Equal OpportunityThis is a practise in employment where the human resource manager is expected to provide same employment opportunities without discrimination of any sort; be it race, ethnicity or religion
Industrial RelationsThe human resource manager should ensure that the industrial relation of the employees are good. He or she should encourage the employees to relate well to ensure cooperation in performing the activities of the organization.
anti-discrimination

 

Provide detailed explanation of 4 different relevant legislation

The Human Resource should ensure there is no discrimination during promotion on aspects of gender, race, political affiliation or religion. Each employee is entitled equal opportunity to grow his or her career.
ethical principlesThe human resource manager should ensure that good behaviour is observed among the employees and the employers. This will improve the productivity of the organization because with ethical practice
codes of practiceThe human resource manager should represent the employees fairly in meetings aimed at discussing their work efficiency.

He should also give room to employees to air their grivances.

privacy laws

Victoria

This is the protection of data. The law provides the protection of private information of a person. It has place a commissioner who is the custodian of data protection
occupational health and safety

 

Employer rights and responsibilities

Employers are mandated to choose an employee from the other employees to supervise the rest at his convenient time. He or she can dismiss employees following the well prescribed regulations of dismissal
3Detail 3 different specialists you may utilise with recruitment and induction
Recruitment AgenciesThis is an agency in employment sector which selects employees on behalf of the employer. It is most found in developed countries where the government funds them to conduct the exercise.
Remuneration SpecialistsRemuneration is the total amount of money earned comprising of security contribution and income taxes while specialist is a qualified physician who specialise and work in other areas than the general practice.
Security ChecksThese are people trained to ensure security in an organization or any other place where security threat is vulnerable.
4What are employee contracts?
These are agreement written by the employee to the employer and signed by both in relation to employment terms. This document is kept by both parties and it should be produced on demand. There are different types of employment contract namely

Agency staff

Freelancers and consultants

Zero hour contract

Fulltime and part-time contracts

Fixed term contract.

 

5Who do you need to pay work-cover for?
Workers. They are paid as a result of compensation laws which were established by Victorian workers. They are paid in case they get injuries when working in the place of work.
6Detail 4 different ways you can employ someone

 

 

Casual employee which is a situation where you employ a person to do a particular job after completion the deal terminates.

Permanent employees. This is where by an individual is employed throughout his lifetime. He or she required to leave the job after attaining the retirement period.

Apprentices employees. This is a situation where employees are hired only during training period after that he will be dismissed to find job opportunities elsewhere.

Contractors and sub-contractors. This a situation where by employee are hired for a particular time after they leave the job immediately the period expires or even one may renew the contract agreement.

7What are psychometric and skills testing programs
Psychometric testing programs and skill testing program is the criteria of determining strengths and weaknesses of a candidate which is used to assess the candidate’s suitability to the employment.
8Provide 2 reasons might candidates not want you to reference check?
When he or deems that his or her background behaviour is bad

When he or she has fake qualification papers.

9How might you encourage a candidate to allow you to reference check?
 You should ask the candidate to provide any two people with his or her relevant background pertaining job skills.

You should start with the obvious reference check requirement like school leaving certicates.

10How might you encourage an employer to provide a reference check if they do not want to?
.By informing them that it is a requirement to reference check in order to hire the best skilled personnel

By providing evidence on the dangers of not conducting reference check. For instance, by making them aware that some hired employees may not be competent in the work they are assigned thus making the organizational goals to fail.

Student Declaration:  I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source.Name:          ________________________

Signature:    ________________________

Date:           ____/_____/_____

ASSESSOR USE ONLY

Comments

 

Assessment Method:   WRITTEN   /   PROJECT

Result

(Please Circle)

SatisfactoryNot SatisfactoryIncomplete
Assessor:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedbackName:          ________________________

Signature:    ________________________

Date:                    ____/_____/_____

 

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