Assignment Sample Digital Inequality


Background of study

Digital inequality is concisely associated with information communication technologies of the IT sectors as it has various components that are dependent on the factors of ICT. The relation between digital equality and ICT are appreciated with the technologies of IT, along with digital inequality, has a substantial problem that has affected information communication technologies. As stated by Blank (2018), digital inequality is considered with discrimination on the sex, education, age and income groups of the nations. It is associated with various changes in the procedures of the information communication technologies of a firm. Digital inequality makes a great impact on the ICT of the IT sector as ICT is considered as the main communication tool of an IT sector. The overall growth of the IT sector is depended on the aspects of the development of the information communication of that firm.

Internet, cell phones, software, video conferencing, other media applications, wireless networks, satellite systems exist as a tool of information communications technologies as there are certain discrepancies that will arise in that factor. As mentioned by Uenver (2017), digital inequality creates many problems based on certain gaps that arise as to its consequences. Information technology communication is established as the modes of communication, and the cost-efficiency of an organization can be enhanced by using data variances. Digital inequality establishes certain challenges for ICT as various information-based data policy will be derived through data inequality. As mentioned by Deursen et al. (2017), digital inequality is associated with shrinking the modes of education-to-education, and its consequences can be observed in various sectors. The most common terms, which are connected with the digital inequality of the firm, are a digital divide of information technology.

Overview of the company

Computer Aid International is a charity and social enterprise situated in UK. This company has worse with information technology for improving poverty and control discrimination and drawbacks. This company receives a large number of computer and ICT equipment in order to provide all of these to local organizations and partners. As suggested by Biagi and Falk (2017), the annual revenues of this company are 733.60 million US dollars.  Computer Aid International executes its mission to authorize individuals by giving educational services and ideas regarding implanted technology. This company has provided educational solutions with the help of information technology. It helps to improve the learning capabilities of individuals. This company is specialized in digital transformation services along with application management, strategy and consulting and intelligent automation.

Evidence suggests that the company gave 260,000 computers among 100 countries in order to increase learning abilities among individuals. As narrated by Hedayati et al. (2018), this company delivers 260,000 computers among 100 countries in order to allow 1 billion of learning. Besides that, this company provides training to teachers in order to increase skills and knowledge with the help of ICT. In addition, the confidence level of all teachers is improved by Information technology. Project-based reporting making becomes easy with the help of ICT. On the contrary, evidence suggests that this company tries to provide high-quality computers and laptops at a low cost.

 This company supplies organization to four types of customers such as duly registered non-profit organization, university, religious organization, and other community-based organizations. As opined by Hernandez, (2017), this company executes its own projects such as e-classes and others in order to improve learning materials. This company also creates a solar-powered portable ICT lab named ZUBABOX, which helps to assess computer and laptops without using any solar system. In addition, the Raspberry Pi-based device is implanted by this company that allows individuals to use 64GB of educational papers without using of internet. In the word of Lee (2018), this company use the customer-centric model that helps to provide a network very easily as well as communication with customers is become more easily by the customer-centric business model. This model helps the company to understand the market position of the company and the company can get feedback from customers easily through the help of a customer-centric model (, 2021).

Impact of ICT on CAI

Information and communication technology is a major term that encloses various types of technologies and services along with data management, internet, and telecommunication. Technology-based learning programs are not possible without information technology. Besides that, this company provides sufficient education among 100 countries with the help of ICT. As suggested by Siddiquah and Salim (2018), the computer-based communication scheme is created by information and communication technology in order to execute the network around the world. Computer Aid International is also known as a social enterprise that provides power to communities by implementing information technology. As opined by Yunis et al. (2017), more than 15 million people are gotten service from this company through the help of ICT. This Company does several mistakes due to improper communication with the non-profit organization.

Figure 1: ICT impact

(Source: Biagi and Falk, 2017)

NGO has limited value of initiatives that prevents organization to execute entire business without facing issues. In order to overcome its business computer Aid International communicates with many developers and international agencies through the help of ICT portals. This helps to build the capacity as well as provides supports to all rural people. The company has implemented an internet connection in Africa through the help of the internet and communication technology. ICT plays prominent roles to understand the changeable activity of a particular theme of study (Biagi and Falk, 2017). Communication is a daily need and recording of all information can be possible through relationship management.

Information technology is crucial for managing technological advancement as well as present of online mode of communication can help students to gather network-related strategies. Professional development in educational process can be possible with the help of ICT to manage strategic skills. Moreover, changing in the teaching process can help organisations as well as students to be more sustainable and future strategic option can be managed with proper relevancy. CAI (Computer-assisted Instruction) is a suitable area that enables two-way communication between learner and computer system. As per the opinion of Biagi and Falk (2017), advancement of technology is essential to acquire knowledge from feedback given by instrument. Monitoring of learning skills can be possible with the help of such a strategy that in turn enhance learning process.

CAI provides better education for learners with the help of graphs, charts, and figures to develop process of learning. A combination of textual knowledge as well as pictorial knowledge can be beneficial for a learner to gain more data about study. Evaluation of learning progress becomes possible with the help of CAI and time centric teaching evaluation can be acquired at any consequences. Many resources can be acquired by applying such strategy in teaching process that can able to prevent barrier with high progress activity.

CAI has a number of advantages for making learners strategically advanced and many options for teaching quality development can be possible. Provision of intermediate feedback is a suitable prospect for CAI to manage interactive session without potential risks. It is the responsibility of students to keep trying and interactive terminologies can be developed with suitable eager (Hedayati et al. 2018).

Active participation is another fact engaging by CAI and it can able to reproduce easy lecture combination. Weak students can able to understand knowledge from online lectures that can help to gather information for the future development of students. CAI tools can have various tasks for stimulation of learning activity as well as tutorials can be possible with high validation. Students can able to choose tutors with the help of such practice that aims to improve a particular learning process with high authentication. As a result, interactive communication between two parties can be acquired for analysing better progress of students with the help of sound and animation (Hedayati et al. 2018)


Operational activities of CAI    

Computer Aid International is a charity organisation or non-profit organization, which is located in the UK. CAI works with information technology systems to mitigate poverty and issues of people.  Computer Aid International aims to reduce discrimination, ethnicity, gender inequality, and age-related problems. Different organizations donate computer and information technology equipment to CAI. Almost 300,000 people have presented computers in 100 countries throughout the world (, 2021). It uses circular economic systems. Moreover, it wants to reduce the bad impact of electronic products on the environment. It did a project with member exchange and travelled to support people. In 1987, different types of independent computer networks had been merged to supply information to other resources.

People of GreenNet had collaborated with Institute of Global Communication to learn electronic conference materials. They had developed international communication channels to maintain tools of information technology. Artificial Union Commission, Africa Network Information Centre, the Asia Pacific Network Information, and African Centre for Media Excellence are some partners of CAI (, 2021). CAI works to empower different groups of people and society to develop an excellent socio-cultural environment. It supports social people to understand their information and communication strategy. CAI helps local people to get social justice, know political processes, and understand human developments.

CAI deals with capacity development techniques, advocacy tools, network diagrams, and movement building factors. It gives training to local people regarding digital inequality, policy brief, political aspects, and sustainable development. Computer Aid International was founded in 1997, and it has focused on developing the world. It provides 1 billion hours of learning seasons for people to increase their skills. It helps to provide lost-cost computer services to customers and allows skilled people to provide easy lecture notes to learners (, 2021). CAI helps to improve the overall efficiency of a person and develops different types of projects to advance the world.

CAI has several operational activities, such as it helps to recycle electronic equipment and offers information technology disposal services to people. It allows people to improve their services by providing different types of tools and technologies in the workplace. Managers of CAI receive donations, and it influences people to offer them mobile devices, laptops, tablets, and computers. It uses solar power to run laptops or computer devices; it supplies solar power to load shedding areas. It has provided a digital learning solar lab to people where people can easily create their projects (, 2021). They usually connect their devices with the help of a single network, and it provides different types of ICT lecture notes to school people.

CAI usually develops projects as per the requirements of local people. It supports local people by providing educational services by which they can lead a better life. Managers influence people to create sustainable and long-term result for people. Keith Sonnet, Sylvie, Micheal Shacalis, and Ludovic Gautier are some stakeholders of the company. SITA, Dell, Bond, A4ID, and APC are some CAI clients (, 2021). Computer Aid International is necessary to provide accurate educational services to people. CAI supports local schools, academic organizations, and small institutions to maintain their effectiveness. CAI has introduced different types of emerging technologies such as machine learning, artificial intelligence, and big data tools at the workplace (Zhang et al. 2018).

CAI wants to provide essential services involving artificial intelligence; moreover, CAI encourages local students to implement artificial intelligence at their workplace. It has provided six coding tricks to students by which they can easily develop automatic systems. Recently, it has included robotic process automation to drive business innovations. It has described that people need to take part in some great tools where they can start their careers (Cotter and Reisdorf, 2020). Managers have developed different types of supportive, high performing, and efficient teams at their workplace to serve organizational culture. Computer Aid International deals with intelligence, agile development, and data analytics tools, service desk frameworks, and DevOps technology.

CAI is a commercial organization that helps to solve business-related challenges by providing different types of technical tools at the workplace. Digital transformation is necessary within an organization as it can attract more number of customers or international clients. Information and communication technology plays a pivotal role in organizational development. CAI helps to reduce use of electronic equipment or non-renewable resources. In order to gain competitive advantages, the company is using different types of renewable resources such as solar energy and wound energy to develop their creative projects (Blank et al. 2018). CAI categorised their services into different parts such as strategic consultation, digital transformation, workforce management, and communication department.

CAI helps to maximise profit of organizations and captures information from international companies; it helps young students to implement automation techniques in their project. Non-profit organizations are necessary to address vulnerabilities of organizations, social institutes, and local people. Government follows CAI to develop different types of rules or regulations. CAI is the leading NGO in the UK that helps local to international people through their digital services (Van Deursen et al. 2017).

Modern organizational theory

Modern organizational theory is a type of organization that is open and unbounded in nature and its networks together and collaborates with each other. This type of organizational theory is very important in those companies which primarily focus on rapid innovation in a variety of fields. It continuously changes its role of organizing and thus giving the system flexibility to take new challenges with greater diversification. As per Birken et al. (2017), modern management style is largely dependent on some soft skills like consensus building, communication, listening, and giving team’s proper feedback. CAI has to maintain modern organizational theory to attract a number of customers. Team members who are working together are encouraged to think out things critically rather than following the general leadership instructions.

Modern Organizational Theory has some advantages over Traditional Organizational Theory. It provides better results when the company needs to assess the complexities of cooperation and coordination. When the parts of the complete process have different constraints of time, skill, feedback, then this kind of organizational theory can help to produce a better simulation of the whole. The theory that is also known as System Theory relies heavily on empirical research data (Eacott, 2019). CAI can allow its employees to implement AI, ML, and big data technology at their workplace.

Depending on the research data, the interconnection among subsystems can be understood and improved in a better way. Another significant benefit of this theory is that it is dynamic, and it constantly adapts to situations and circumstances (McLeod et al. 2019). The system theory has a multi-dimensional approach, and it takes into consideration both the micro and macro aspects of the job. CAI has to be efficient enough to gather a huge number of customers in their firm, and it has to implement a key performance indicator at workplace.

Stewardship theory  

Stewardship theory is a part of corporate governance that helps CAI to maintain their international stakeholders. Stewardship theory describes that stewards or corporate CEOs help their stakeholders to maximize their profit (Neubaum et al. 2017). Stakeholders maximise profit of CAI by gathering a huge number of donations from businessmen. The CEO motivates its employees to display their skills to maintain organizational success. Employees have to take ownership of their job; moreover, employees can help others to create the same goals.

Information and communication technology is necessary to maintain activities of stakeholders as it provides different types of equipment to stakeholders. CAI influences stakeholders to do extensive research based on ICT to maintain technology-driven assets for organization. Stewardship theory is the most vital theory for organizational development as it includes different types of resources of CAI. CAI has to maintain their reputation by giving cost-effective services to stakeholders. Non-profitable organizations are necessary to maintain human rights, ethical values, and corporate governance rules (Neubaum et al. 2017). CAI can attract international clients by providing exciting services to them. It is necessary to create accurate or authentic policies for stakeholders by which they can maintain their responsibilities.

Stakeholders have to know major factors of ICT and CAI before implementing other tools or techniques. It is necessary for the organization to allocate jobs according to the skill set of stakeholders. It will be beneficial for people to maintain rules and regulations of the CAI to develop different types of organizational activities (Schillemans and Bjurstrøm, 2020). Computer Aid International needs to allow low-cost stakeholders to gain its popularity in international market. Managers have to convenience international clients to invest in their firm for maintaining organizational activities.


Based on the above discussion, it can be concluded that Computer Aid International is a leading NGO in the UK. CAI helps local people and international clients to implement different types of technical tools at their workplace. Current report has described a brief background of the company while maintaining its preferred services. CAI maintains several operational activities that can help local people to develop their projects. It made a solar lab to complete an organizational project. The report has described modern organizational theory and stewardship theory to understand the main benefits of its stakeholders. It can be said that CAI has to develop such activities that can easily attract a huge number of international clients towards site firms.

It can be concluded that the strategic implementation of the company can be derived by applying the tools of information communication technologies of the firm. ICT has different tools of access in the case of a non-profit organization of the firm, and various consequences will arise of creating policies of a business firm. Technology-driven strategies are considered as the key aspects of IT secrets, and various policies have been generated through implemented certain policies of a firm. The objective of ICT is to challenge the effectiveness of CAE through global reputation and extensive popularity.

CAI helps to promote the advantages of the ICT, and it provides in providing several key aspects of the business. The efficiency of the ICT can be increased by satisfying various demands of the IT sectors. Individuals can be motivated by implementing ICT technologies, and the growth of their communication skills can be increased. IT equipment is accessed by ICT and its facilities that equipment in furnishing the regular growth of the company and IT services can be modified by using key aspects of the company. Information communication technologies main perspective is to provide certain access based on the effectiveness of the company. CAI focused on recycling with the end of computer models and enlarging the global security to some extent.

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