MAN127 Business skills for leadership Assignment Sample
Module code and Title: MAN127 Business skills for leadership Assignment Sample
Introduction
“Leadership” can be mentioned as the qualities of operating, managing, ordering the structures and the works of the employees of any organisation. This assignment is based on the topic of the “Business Skills for the Leadership ”, which helps in discussing several aspects of the leaders, dealing with some questionnaires.
These assignments include 4 aspects of leadership such as “effective communication delegation skills, decision making and problem solving ability, effective teamwork and developing a professional identity”. This assignment will help in understanding the general focus on the two topics such as “importance of effective teamwork and creating a professional identity”.
It will also discuss the issues regarding the topic of the importance of business skills in the international market and will provide a self reflection model for the betterment of the business skills development. It will provide a proper action plan including all the negotiation and the conflict tasks.
Aim
This report aims to show the importance of leadership in any organisation, in to develop the organisation’s management system and providing new and impressive strategies for the growth of the organisation. This assignment also helps to show some issues regarding leadership for the business skills development in an organisation and will provide some strategies to mitigate the issues.
Developing profession identity
Reflection
A strong professional identity of leaders is required for efficient leadership criteria in managing organizational performance with the influential power of leaders. Professional identity creates a value of personal ethics and develops influential power to monitor workplace behaviors and organizational ethics by controlling the whole work power in the organization.
I found interpersonal issues affecting workplace behavior and leadership qualities that impacted my capabilities of motivating others in the workplace as a leader. According to Talha et al. (2020), several processes of making professional identity are honesty and integrity during self-evaluation and marketing professional identity with identifying required leadership criteria required to be developed.
Self-reflection and feedback are the two most effective ways of improving professional identity of leaders and I can develop my professional identification by taking feedback from other team members and taking those positively to improve my capabilities.
Analysis
A strong professional identity helps me to understand my value in the organization and helps to determine the behavioural aspects of my team members and for that reason; I am proceeding to improve my professional identity. According to Luo (2021), clear identification of professional qualities enables work frequently with a positive sense as leaders know their professional abilities and deficiencies.
Issues
Preferring Personal Interests: Preferning personal interests and motives for organisational growth can be harmful to the organisation.
Unfair Treatment: Unfair treatment of the employees and the staff is a contradiction to the basic skills of the leaders.
Financial Conflict: The financial conflict between the staff and the inability of the leaders to manage is an issue for the organisations.
Previous Work Experience: The lack of experience of the leaders including previous works and experiences can provide a threat to organisational growth.
Action
Moreover, with this development leaders can avoid any toxic environment, and people in the organization that improve their overall leadership qualities by improving workplace behavior. In my opinion, I can improve my workplace behavior by developing this leadership capability and for that reason; I am searching for my best capabilities and weakness of my leadership capabilities. After identifying my weak areas I can develop strategies for developing my identity by shaping my weak areas and thus I can influence more people in the workplace as a successful leader.
Concept of self and self-management
Reflection
Leaders are responsible for motivating all their team members and inspiring them to achieve the organizational goal and for this motivation they should have efficient communication skills. Effective communication is important for gaining the trust of all other workers and making them engaged in the workplace. According to Bratton (2020), ineffective communication of leaders leads to misinterpretation of organizational goals and hampers the workplace environment.
As per my observation, communication is an essential aspect of exceptional skills of leaders and for becoming a great leader one should be a great communicator. I have observed leaders are responsible for promoting values and ethics within an organization and for this reason they have capabilities of clear communication with others.
Delegation is also an important capability of leaders as effective delegation is a time-saving tool and inspirational strategy for employees (Jun et al. 2021). I think this delegation capability depends on the communication capabilities of leaders and helps to understand talents of other team members.
Figure: Steps of delegation by using effective communication (Source: Self-created)
Analysis
Effective communication and delegation are necessary for the leaders to improve the overall organisation’s performance (Augusta and Milesi, 2018). I will discuss in the next section to improve the organisation’s improvement.
Difficult Personalities: I have identified that there are some difficult personalities with individual identities as leaders in any organisation. The leaders may have skills and knowledge for the organisational benefits, but there must be issues regarding their difficult personalities to communicate with the people of the organisation including the team members (Trey et al. 2020).
Inflexible Attitudes: I think the leaders must have some flexibility with the team members, and staff, specifically with the stakeholders and the managers. Since the leaders have to coordinate people, inflexibility must be an issue for the organisations to grow.
Lack Of Ability And Skill: I have recognised some leaders in organisations, with lack skills. The leaders are unable to match the basic criteria of any leaders. This lack of skills shows the inefficiency of any leaders, which is the greatest barrier to the organisation’s progress.
Action
Decision making and problem solving.
Reflection
Leaders are responsible for making efficient decisions to improvement of work performance of the organization and its employees. Hence, they must have efficient decision-making capabilities and skills for easier problem-solving. According to Morgan (2020), to achieve proper decision-making skills leaders must follow four steps identification of challenges and develop appropriate solutions for the problem.
After identification of the probable solution leaders must weigh their chosen options and then make a final choice to solve the existing problem (Yacob et al. 2018).
Analysis
Basic skills of a leader are to take some critical and important decisions on behalf of the organization (Huang et al. 2020). The decision-making ability of the leaders shows the problem-solving ability of the leaders for organisational growth.
Cognitive Blocks that impede the ability to correctly solve problems: I think the cognitive blocks of the organisation are necessary for organisational growth. The cognitive ability and the skills of the leader will help the leader in facing the problems and it will help the organisation, and its immense prosperity (Huang et al. 2020). Lack of cognitive skills and real life problem-solving ability is a great issue for organisations.
Emotional, Expressive, Environmental and Cultural: Leaders have to maintain their personality in front of the team members of the organisation. I think sometimes the leaders must control their emotions to make any decisions on behalf of the organisation. The leaders have to be less expressive and have to react to people with little conviction. The leaders must notice the environment and the cultural section of the organisation (Huang et al. 2020).
The leaders with a lack of capability of the emotions, expressions, environmental causes and cultural causes can affect their personality leader. I think this incapability of the leaders can create a negative impact on the organisations. The leadership strategies are important for the business skills to capture the international market for the organizational goals and progress.
It is identified that the qualities are important facing the work progression in the world. The leaders of any organsiation face some issues regarding the mentioned topics such as “Effective communication and delegation, Decision making and problem-solving ability, issues in the effective teamwork and developing a leader’s professional identity in the organisation”.
Performance management
Reflection
According to Wendel et al. (2018), leaders are at the center of managing teamwork within an organization and for that reason, they must-have capabilities of increasing teamwork in the organization to increase its performance. In my opinion, leaders must have a listening power and influence strategy for increasing teamwork and catering to a collaborative work environment that increases organizational performance.
Analysis
Effective teamwork of leaders refers to maintaining all responsibilities carefully as this defines the responsiveness of leaders and team members motivated by that responsiveness. Hence, I also need to develop my knowledge about my responsibilities so that I can motivate other team members to increase their corresponding responsibilities in the workplace, and then I can increase the teamwork capabilities in the organization.
As per my observation, I am lacking in identifying my responsibilities which decreases my teamwork capabilities and I have to increase my responsiveness to influence others in the team. According to Kosharna et al. (2019), leaders must be accountable for their actions for keeping accountability for their performance in the organization as it is important for assessing the required improvement of their capabilities.
Issues
Lack of efficiency in a team can be mentioned as an issue for the organisations. These issues of the organisations are due to the lack of clarity, trust issues, lack of communications, excessive staff and interior competition.
Lack of Clarity: I think a leader has to clarify all the objectives and the goals of any organisation to the team members. The unclarity among the team and the team members can create any chaotic issues with the problems is a threat to the organisation.
Trust Issues: The team members must have proper trust among them. The lack of trust cannot provide a team to work improperly.
Lack of Communication: The lack of trust issues tends the entire scenario to the lack of communication skills. This lack of communication creates a gap between the team members and the team. I think this issue slows down the progress of the organisation.
Excessive Staff: Excessive amount of staff in any organisation with different opinions can create conflicts between the staff regarding teamwork.
Interior Competition: In my opinion, the positive competition between the staff of the organisation provides organisational growth, but negative competition can ruin the company’s future.
Action
Teamwork is important for improving the productivity of an organization and solving any conflict situation as leaders remove managerial burdens by using teamwork in the workplace. Teamwork enables the distribution of workload among different entities of a business and leaders are responsible for assigning different jobs as per their capabilities for this reason they must have to learn about teamwork (Zhelanova et al. 2020).
Hence, I choose this capability of leaders to be improved in my overall capabilities so that I can increase my productivity by using this teamwork. As a leader, I can promote a positive work environment by increasing the flexibility of working with efficient teamwork. I have planned to influence the employees and the other staff of the organisation for improving the works and getting better outcomes on behalf of the organisation.
The leaders can provide some strategies for the betterment and the growth of the company. It will help the organisation for mitigating the issues faced by the organisation. The leaders can influence and also can help in maintaining the company’s culture for creating a better working atmosphere.
The image and the reputations of the leaders can provide a good perspective on the company’s purpose for developing an impressive image on behalf of the organisation. The leaders in the business segment can provide a right path and direction for improving a clear vision according to the company’s purpose.
Self-reflection model
Gibbs Reflection Model
Description: This assignment helped me in understanding the importance of business skills for the leaders in developing the organisations in the international market. The different types of skills of the leaders include “communication and delegation, decision making and problem-solving ability, effective teamwork and developing personal identity.”
Feelings: I feel this assignment is necessary for every student to understand the aspects of the leaders to improve and build their leadership qualities of the leaders. It enhances the good skills of the leaders to improve their personality and help the researcher in communicating with people.
Evaluation: The assignment on leadership helped me in evaluating my skills for researching any topic and it helped me in developing the leadership skills in my ability. The leaders easily stuck with a familiar pattern with the employees, which can lead the employees with dissatisfaction in some of the segments of the organisation.
The leader works with a good workflow, without setting expectations for the work. Sometimes, the expectations towards work provide motivation for the employees. Not providing enough feedback to employees can be an issue for the employees for the organisational purposes.
Analysis: The whole assignment on leadership helped me in analysing myself as well as the analysis of the business skills of the leaders. It helped me in increasing my analysis power. Decision making ability of the leaders for the growth of the employees of the organisation and the employees; provide new opportunities for the organisation’s growth purpose.
Communicating with various people of the organisation can provide new innovative ideas for the organisation’s purpose to grow more.
Monitoring the performance of the employees and the organisation helps to find the segments from the organisations, which are required to improve.
The leaders can improve the organisation culture by controlling and maintaining the cultures of the organisation.
Trusting the employees of the organisations, including the management can provide new opportunities to the organisation.
Conclusion: The conclusion of this model can be transferable or personalised and it helps to evaluate the situation and positive experience from the collected information (Venera-Mihaela and Mares, 2019). I can help my team members to develop their skills by handling the situation in a better way by focusing on my conclusion as it helps to identify my learning outcome for an assessment. Since, the leaders always think and hope for the betterment of the company’s purpose, the leaders have an issue regarding trusting people easily.
Action plan: Action plans develop some criteria required for future development of team members and require improvement of skills to deal with a particular situation (Toktanova et al. 2021). Hence, I can develop my future action plan by assessing this model and observing my overall performance for reviewing my progress report as the leader.
Since, the leaders of any organisation have to deal with the stakeholders regarding new deals, the conflicts or personal misunderstanding between them, can provide threats to the leaders. Sometimes lack of ability to take decisions can provide issues to the leaders. Larger amount of cancellations and the interruptions, mistrust in the organisation are also the threats for the leaders. Egoistic mindsets for the leaders are also threats for the leaders.
I had chosen the Gibbs reflection model because it helps in reflecting the whole process of the business skills with my perceptions, with some clear visions, such as “description of the topic, feeling during the research, evaluation, analysis, conclusions and action plans”.
Development of leadership aspects
The leadership approach implementation has highly required factors that highlight all aspects of the role of a leader that evaluates all attributes in the organization. They have required multiple factors implementation that judges thoroughly the factors of effective communication, decision making, and problem-solving capabilities (Pirtskhalaishvili et al. 2021).
Apart from that, team management potentiality is highly required for leaders where the growth of the organization has interconnected critically.
Moreover, professional identification has come out through the leadership capabilities that need to be implemented in the characteristic features as a portfolio for increasing the high chances of being a leader in the future (Pellegrini et al. 2020). The previous questionnaires have derived the whole factors and importance of the features of being a leader. Therefore, the ultimate evidence has measured the
| Leadership aspects | Leadership Styles | Strategies | Impacts |
| Effective communication and Delegation | Transactional | Employees’ opinions, ideas, and feedback | Delegation is one of the crucial features to be a leader that satisfies me to achieve the features of the particular leadership aspects through communication methods. The proper leadership approach can insist on increasing the productivity level of the organization. Similarly, the team would be open and friendly and insist on progressive activities. |
| Decision Making and Problem-solving | Autocratic | Scientific management | The decision-making abilities have insisted on taking the ideal decision for organizational development. The problem-solving abilities have incred the confidence level of the employees and the leader also. |
| Effective teamwork
|
Charismatic | Belbin team’s role in capability | Effectively teamwork has derived the ultimate profits as a result; the firm can develop the share market values and population among the respective industry through the effective teamwork aspects. |
Table 1: Leadership skills development (Source: self-developed)
Examples of personal experiences
Being a manager of a coffee pod company, I can handle the marketing department for the cafe at the initial level. Therefore, I need to handle the customers and other investors and partners to increase the business of the company.
Moreover, delegation and effective communication is highly required to establish the business properly in the competitive cafe industry where there are enough comparators. The leadership aspects establishment is highly necessary to achieve enough comparative benefits in business and develop the skillful employees.
Being a leader of Fourex Company, in the financial department, I can manage the whole economical parts of the company. The company has provided self-services to exchange the currency authentically. Therefore, it is highly responsible work so that proper decisions can be highly effective to enhance the finance department of the company. As a result, I can implement the decision making potentially by applying useful strategies in business and avoiding the economical risk factors to maintain the stability of the company.
Being a leader of Marshfield Bakery Pvt.Ltd, I can handle the production department where I prepare cakes, snacks, and other food items. The particular section is the primary part to establish the company in the market potential. Therefore, my job role is highly sensitive eventually, and working with huge numbers of employees is another, the toughest part of my job.
The diversity of the employees is a critical issue that needs to develop to get an efficient team (Pigozne et al. 2019). As a result, teamwork can increase the productivity ratio that ensures the profits of the organization which is a sensible and responsible designation for me.
Negotiation and conflict tasks
| Negotiation and Conflicts | Strategies or plan | Achievable | Impacts |
| Stakeholder conflicts | Stakeholder engagement plans | Stakeholder conflicts can be mitigated through the proper engagement plan through negotiation. | It affects the progression pathway of the organization that serves the high number of the profit margin-top the company that enhances the position. |
| Supplier conflicts | Supplier management plan | Supplier conflicts have demanded an accurate management plan to achieve the proper business properties. | The supplier’s conflict-free working environment has ensured the business sustainability in the market and insists to expand the business without the complication of df supply chain management. |
| Employees’ conflicts | Employees’ retention plan | The employee retention plan and law of labor legislation applicant can mitigate the conflicts. | The employee’s contribution has ensured the firm’s progression as a result, the business would be developed highly including increasing the co-relationship with the customers properly. |
Table 2: Leadership plans development (Source: self-developed)
Examples of personal experiences
Being a manager of a coffee pod company, I have experienced conflicts and negotiations with the stakeholders which impact the business stability and progression level highly. The complication also affected my mental health due to the sensitive matters of business. The whole economical development has depended on the stakeholder’s position.
Therefore, they are highly required for developing a stakeholder engagement plan to defuse the complication. Eventually, the complication with the stakeholders has ruined the business progression level deeply (Košičiarová et al. 2021). As a result, my leadership abilities are also lowered in return, the proper stakeholder engagement plan application is highly necessary to achieve the business’s successful growth.
Being a leader of Marshfield Bakery Pvt.Ltd, I faced supplier-related issues that lowered the potentiality of the supply chain management network. It is complicated for the business progression. As a result, the development of the company is slowing return, and the production system and performance efficiencies are lowered and affected the business population growth.
As per my experience, supplier management implementation is highly required to mitigate the issues otherwise; the raw material supplies factors are exhausted that significantly affects the business process.
Being a leader of Fourex Company, I have faced high employment conflicts due to the service provided by currencies. It is a responsible job role; therefore, sensible and efficient employees are required for this particular field. However, the internal complication among the workers damages the employee’s position in the company which is complicated for me to mitigate.
In contrast, there has been a communication gap that has exhausted the relationship between the employees and the management team of the company (Shapira-Lishchinsky, and Litchka, 2018). I have personally experienced the critical complication to manage both sides. As a result, the factors of employee retention are ruined so that the employee’s plan and business law of labor legislation are highly required to follow properly.
Conclusion and Action Plan
In the concluding part, I have been required to highlight some significant parts that aid to develop my skills and achieve great success in my professional life and enhance the aspects of being a leader through leadership skills properly. Their behavior, attitude changes, skills acquired, the capability of handling the sudden and abnormal condition of business in a firm in maturely and professionally. All improvements are effective to develop all leadership specifications that enhance my leadership potential for the future time.
The basic issues of the leaders and the leadership can be mentioned as “Effective communication and delegation, Decision making and problem-solving ability, issues in the effective teamwork and developing a leader’s professional identity in the organisation”. The diagnostic tools have been effective for improving my performance abilities and more prominent my performance that is beneficial for the firm.
The deep drive leadership style has insisted to merge with all informative business-related evidence for updating all-time through the data and use to mitigate any organizational or commercial compilation. The pulse survey is effective for me to understand the opinion and expectations of the employees so that the attachment has developed and the firm achieves more success.
Powerful analytics has enhanced the awareness factors for organizational benefits and required collaboration. Action planning has indicated adopting the effective strategies for enhancing the role of leadership including applying them gradually and quickly to achieve more competencies of leadership approaches.
Reference list
Books
Brandebo, M.F. and Alvinius, A. eds., 2019. Dark Sides of Organizational Behavior and Leadership. BoD–Books on Demand.
Bratton, J. ed., 2020. Organizational leadership. Sage.
Jun, W., Nasir, M.H., Yousaf, Z., Khattak, A., Yasir, M., Javed, A. and Shirazi, S.H., 2021. Innovation performance in digital economy: does digital platform capability, improvisation capability and organizational readiness really matter?. European Journal of Innovation Management.
Morgan, J., 2020. The Future Leader: 9 Skills and Mindsets to Succeed in the Next Decade. John Wiley & Sons.
Journals
Pellegrini, M.M., Ciampi, F., Marzi, G. and Orlando, B., 2020. The relationship between knowledge management and leadership: Mapping the field and providing future research avenues. Journal of Knowledge Management.
Pigozne, T., Surikova, S., Gonzalez, M.J.F., Medveckis, A. and Pigoznis, A., 2019, May. PEDAGOGICAL LEADERSHIP ASPECTS OF LATVIAN VOCATIONAL EDUCATION INSTITUTIONS’LEADERS. In SOCIETY. INTEGRATION. EDUCATION. Proceedings of the International Scientific Conference (Vol. 3, pp. 335-359).
Pirtskhalaishvili, D., Paresashvili, N. and Kulinich, T., 2021. The gender aspects of career development and leadership in organizations. Journal of Eastern European and Central Asian Research (JEECAR), 8(2), pp.255-266.
Shapira-Lishchinsky, O. and Litchka, P.R., 2018. The relationship between teachers’ perceptions of transformational leadership practices and the social ecological model: Universal vs national culture. International Journal of Educational Management.
Talha, M., Azeem, S., Sohail, M., Javed, A. and Tariq, R., 2020. Mediating effects of reflexivity of top management team between team processes and decision performance. Azerbaijan Journal of Educational Studies, 1(1), pp.105-119.
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Yacob, R., Saruwono, M. and Ismail, Z., 2018. A Review of Leadership Qualities among Building Refurbishment Project Managers. International Journal of Engineering & Technology, 7(4.22), pp.126-131.
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Huang, X., Chen, X., Hitt, M., Jing, R., Lewin, A.Y., Tsui, A.S., Yue, L. & Zhang, J. 2020, “0RW1S34RfeSDcfkexd09rT2Management and Organization Review1RW1S34RfeSDcfkexd09rT2 Special Issue on ‘Responsible Leadership in China and Beyond: A Responsible Research Approach’”, Management and Organization Review, vol. 16, no. 2, pp. 455-460.
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Toktanova, A.K., Nussupova, A.Z., Kyyakhmetova, S.A., Imatayeva, A.Z. & Jakypbekova, M.T. 2021, “Prerequisites for Defining Linguistic Reflection”, International Journal of Society, Culture & Language, vol. 9, no. 2, pp. 180-188.
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Kosharna, N., Sytnyk, O. and Labunets, Y., 2019, May. Formation of future teachers’ leadership qualities through learning a foreign language. In 3rd International Conference on Social, Economic, and Academic Leadership (ICSEAL 2019) (pp. 293-298). Atlantis Press.
Zhelanova, V., Palamar, S. and Yepikhina, M., 2020, January. Leadership Qualities of a Modern University Student in the Reflexive Dimension. In 5th International Conference on Social, Economic, and Academic Leadership (ICSEALV 2019) (pp. 102-108). Atlantis Press.
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