Executive Summary

The report mainly highlights the R&D and strategic innovation of the two manufacturing organizations in the United Kingdom. One organization is a global corporation that is Unilever and the other SME organization is Little Soap Company.

The main focus of the report is to analyses the methods and tools and techniques for developing the product. The main approach is to identify the benefits and drawbacks of the R&D department to sustain the globally competitive business market of the United Kingdom. The main approach is to summarize the research and the comparison method and to entitle the performance outcome of both the organizations in a specific manner.

1. Introduction

Manufacturing strategy defines specific objectives of coordination for achieving high performance in the business. Manufacturing is the summation of inventory and capacity in the total supply chain management. In this report, two companies have been selected for comparison of the competitive business environment using research & development.

The two companies are Unilever, which is a global industry of consumer goods service and the other SME based company in the United Kingdom is Little Soap Company which is a manufacturer of 100% organic soap. The report aims to identify the drawbacks and benefits of the two organizations in terms of a competitive business environment.

2. The competitive advantage of using research and development

2.1 Discuss the range of methods

The global corporation sector Unilever has used a selective method to gain a competitive advantage in the research and development sector for surviving in the global trading market. As per the view of de Sousa et al, (2019), the research and development team of the organization mainly focuses on three individual aspects including discover, design and deploy.

The discovery team of the organization creates a bridge between the ideas that are formatted by the strategic science group of the organization and the brand vision. The main aim of the discovery team is to embed innovative technologies in the design of the product (, 2020).

The design team always concentrates on the needs of the consumers and surveys business activities of the other competitive industries such as Johnson & Johnson, Nestle and many more.

The development and testing go longer until it fits the actual product and meets the standard of the organization. In the opinion of Theorin et al, (2017), the perfect formulation technique has been done by the design team to measure the stability of the product at the time of designing.

The company has seven capabilities teams to monitor the development and deployment of the product. Deployment considers the sale and marketing of the product that would attract the target customers for gaining more business growth and productivity (, 2020). The capability team consider the seven following measurement at the time of designing the product:

  • Safety and Environmental Assurance Centre: the company has applied all the safety measurement methods and risk assessment tools at the time of designing. This maintains the environment and assurance law of the United Kingdom (Conforto and Amaral, 2016)
  • Regulatory Affairs: regulatory affairs help the organization to meet the proper standard, rules and regulation of product development act of UK (1968) (, 2020).
  • Clinical: this research aspect is helpful to the consumers by ensuring the fact that products are clinically tested and effective.
  • Packaging: the company has implemented more sustainability in the packaging that would be safe for the environment.
  • Nutrition: the proper nutrition factor has been maintained by the organization to make a healthy lifestyle for the consumers (, 2020).

The company Little Soap Company is a UK based SME organization which mainly produces organic and cruelty-free soap products for the customers. The R&D department of the organization mainly focuses on the use of ingredients, packaging trends, the texture of the product.

The scientists mainly focus on the needs of the customers as the changing environment the customers mainly opt of natural soap. The development department also focuses on making vegan soap using the source of animal products which comprises emu oil, fish oil, mink oil which is purely organic and less harmful to the consumers.

In the views of Cetindamar et al, (2016), the scientists mainly focus on the design of the product with the creative technologies that reduce the production cost and annual revenues of the organization. The higher management of the company mainly aims to produce environment-friendly and less expensive products for the consumers (, 2020).

2.2 Explain the tools and techniques

The three main tools and techniques that have been used by the global organization Unilever are as follows:

  • Safe and Sustainable by design: The R&D scientist has shared their insight into the development of the product and how the consumer uses the product in different ways. As commented by Chen and Sennetti (2018), the scientists are always to manufacture the product which is safe for the customers, the workers and also for the environment itself. The innovation of New Domestos Atomizer has been discovered by the R&D team to kill the germ of the toilet automatically to provide more sustainability and safety to the environment.
  • A science-based approach to keep the environment and consumer safe: the company has focused on the safety of the product by exposure driven The exposure is mainly based on how much, how often and how long a product will be used. The scientist of Unilever found the level of exposure and how it affects the human body. According to the author Mo et al, (2016), the expert team can distinguish between the two concepts including hazard and risk and develop the product. Most of the Unilever products are disposable in the environment, hence, the scientist also focuses on that matter that is biodegradable. The organization mainly points out two risk assessment techniques for the design of the product, which comprises Microbiology assessments and Allergy assessments. The microbiology assessments of products would help to protect the consumer from bacteria, fungi and algae. The allergy assessment techniques are mainly focused on the beauty product that will save consumers from harmful infections.


Figure 1: Tools & Technique used by Unilever

(Source:, 2020)

  • Life Cycle assessment approach to reduce environmental impact: the life cycle assessment approach would help the organization to use the disposable material in the manufacturing process for reducing environmental impact. As opined by Bonakdar et al, (2017), this would help the organization to support the Unilever Sustainable Living Plan for reducing the carbon footprint from the environment.

The company Little Soap Company has used the following tools and techniques to sustain the business market using research and development:

Safety Tools: the company has produced safety and organic soap which is free from any types of chemicals and less harmful to the skin of the consumers. As suggested by Narula (2017), the scientist has implemented the healing strategy in making soap that will prevent several skin diseases like acne, eczema and other skin diseases (, 2020).


Figure 2: tools & Technique used by Unilever



Environment Friendly: the use of cruelty-free soap has zero amount of environmental impact which can higher the ecological balance. The R&D team has executed the eco-friendly approach for manufacturing the soap (, 2020).

3. Contrast benefits and identifies drawbacks based on an SME versus a global corporation

Unilever Little Soap Company
Benefits ➔      As the company can access greater amounts of talent, proficiency and skill of the R&D department are commendable.

➔      For higher skill and efficiency of the staffs, the technology used by the R&D department is more creative compared to other SME enterprise (, 2020)

➔      The scientists are going through the continuous learning process that would help them to learn the modern technique and implement it in the business itself (Akter et al, 2016).

➔      The target market of the organization is very high which can help to increase the overall revenues of the organization (refer to appendix 2).

➔      As the higher target market, the R&D has to analyses more segmented markets and design the product as per the customer’s expectations (, 2020).

➔      Corporate social responsibility of the organization is higher compared to the SME organization so the R&D department mainly focuses on the positive influence of the environments (Arora et al, 2016).

➔      Scientists have adopted a new culture at the time of developing and deploying the product.

➔      The company is closer to their customer, so the R&D department can design the product as per the needs of the consumers.

➔      The supply chain management is more flexible compared to the global corporation organization (, 2020).

➔      The Little soap company has used the niche marketing strategy executed by the R&D department of the organization.

➔      The R&D department of the company makes fast decisions compared to the global corporation which makes better performance outcomes (Jeihoonian et al, 2017).

➔      The departmental communication will be easier in every hierarchy which makes the R&D department to work efficiently (, 2020).

Drawbacks ➔      Being the global organization the company is not very close to the customers hence it is quite difficult to understand the demand of the customers. As per the views of Nallusamy et al, (2017), this can reduce the number of target customers. So the R&D department cannot meet the needs of the customers many times.

➔      The cultural difference between scientists can make productivity lower compared to the SME business (, 2020).

➔      The differences of opinions can create conflict in the manufacturing strategy of the product which can lower the efficiency of the product (Metters et al, 2019)

➔      The main drawbacks of the R&D department are the lack of competent manpower which can be responsible for making desirable products for the target customers.

➔      As the organization is close to the customers, it becomes quite difficult to meet the individual demand of the customers (, 2020).

➔       The target market of the company is small compared to the global corporation which reduces the annual revenues of the company in a current financial year. (refer to appendix 2).

➔      The stress and pressure to the R&D department is quite high compared to the global organization as there are more financial risk and time commitment (Merigó et al, 2019)

      Table 1: Contrast of benefits and drawbacks between the two Organization

(Source: Merigó et al, 2019)

4. Summary of research and comparison

From the research, it can be found that the global organization has manufactured a variety of products includinghome care & beauty products, foods & beverages. The company has implemented three main factors: design, develop and deploy in this field and implemented creative and innovative technology for the manufacturing of the product.

For example, the company Unilever mainly focused on the exposure driven approach that will help the organization to experiment with new ideas. In the influence of Merigó et al, (2019), this would help the scientists of Unilever to examine the product which provides more safety to the consumers and the environment. From the comparison, it has been forecasted that the main benefits of the company are the skilled and competent scientist who believes in a continuous learning process to adopt new methods and tools for designing the product.

Another benefit of the organization is diversifying the market and enlarging the target audience which can empower the annual revenues of the organization. The most prior drawbacks of the organization are the differences of opinions and cultural barriers that have a huge influence on the development of the product (, 2020).

On the other hand, the SME organization Little soap company is mainly based on manufacturing natural soap with 200 employees overall. The company has maintained the applied research and experimental development for the manufacturing of the product. As per the views of Jeihoonian et al, (2017), the organic soap is free from any harmful chemical and attracts the most target audience.

The main benefits of the organization are the lower target market and meeting the expectations with a low budget and in an environment-friendly way. The main drawbacks of the organization are lack of proficient technicians to execute new and modern methods in the innovation process (, 2020).

5. Conclusion

It can be concluded from the report that the main focus is on the different methods used by the global corporation and SME based organization. The global organization Unilever has different techniques and methods to gain a competitive advantage in the field of R&D. On the other hand, the organization Little Soap company has used different tools and techniques for implementing R&D.

The report also highlights the comparison between the drawbacks and benefits of both the organization in terms of R&D. The main approach is based on summarizing the research with the help of proper examples and the comparison made on the benefits and drawbacks. The report mainly points out the strategic innovation of the R&D team for both organizations.


Reference list

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Appendix 1: Annual Revenues of Unilever


(Source:, 2020)

Appendix 2: Annual revenues of Little Soap Company


(Source:, 2020)



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