the disruptive innovation

The disruptive innovation and its impact on the workforce’s employment Assignment

Executive Summary

The aim of this report is to analyze the disruptive innovation and its impact on the workforce’s employment.

However, the increasing trend of mobile technology gives rise to the innovation of varies application and digital payment is the one which gain high acceptances in current business scenario.

So, the payment through facial posture is the new disruptive technology which changes the payment process and support the secured transaction. This technology supports the individuals in term to not carry the handset always on any store or assist the business to reduce customer complaints about the improper payment facilities.

Moreover, this technology implementation also demands for the necessary ICT skills among the individuals so that the best experiences can give to the customers.

 the disruptive innovation

However, this technology also affect the workforces of countries as with the increasing innovation in IT sector, the requirement for workers get reduced and this result in influencing their livelihood as without job, it becomes difficult to improve their standard of living.

This problem is increasing in rapid manner in current business environment where people struggle for their livelihood.


The increasing technology put pressure on the firm to get incorporated it into the business process. The technology adaptation also demands for the skilled technical staff which can manage the technology.

So, the installation of advanced technology is important to sustain for longer duration in this competitive business environment (Sessums et al., 2016). However, the mobile technology recently includes the disruptive innovation which gives rise to strong transformation to many business sectors.

 the disruptive innovation

This is the mobile payment through application of pay by face and it is an secured innovative technology in which customers can make purchase simply posing behind the point-of-sale machines equipped with cameras.

These are linking an image of their face to a digital payment system or bank account. For this payment pattern, the customer or individual does not require to bring the mobile phone. So, this disruptive innovation proves to be quite beneficial in term to solve the major problem of stolen of mobile set and access individual information from the card payments.

This facial recognition technology tend to achieve greater acceptances by the individuals or different companies as it reduces the burden to carry out the handset all time and for firms, it become easy for them to get an delay in customer services and enhance their experiences through gain high level of satisfaction (Ebersold and Glass, 2015).

 the disruptive innovation

This technology can be adopted by the telecommunication firms, IT firms and retail sectors. These business entities majorly get a profit with the incorporation of this technology.

In order to incorporate the application face by pay, it is important for business to have the workforces which possess ICT or necessary technical skills as these expertise people able to manage different processes for installation of application into the business (Agency France-Presse, 2019).

This technology proves to be disruptive for the human resources as after installation of this system in store or mobile then the requirement of large workforces get reduced which could create the problem of unemployment.

But at the same time, this application supports the security in mobile payment and reduces the chances of unauthorized access of confidential information.

Therefore, it can be stated that facial payment application in mobile phones tends to be disruptive technology which change the digital payment system.

 the disruptive innovation


Agency France-Presse., 2019. Smile-to-pay: Chinese shoppers turn to facial payment technology. [Online] available at:  (Accessed on: 01-10-2019)

Ebersold, K. and Glass, R., 2015. THE IMPACT OF DISRUPTIVE TECHNOLOGY: THE INTERNET OF THINGS. Issues in Information Systems16(4).

Sessums, L.L., McHugh, S.J. and Rajkumar, R., 2016. Medicare’s vision for advanced primary care: new directions for care delivery and payment. Jama315(24), pp.2665-2666.


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